All reviews

Rating Breakdown

  • 5
    83% (130 ratings)
  • 4
    8% (12 ratings)
  • 3
    3% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 78% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2018

Easy to use and configure, plenty of documents to read. Support was on point and responsive. Thanks!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Quick customer service, they helped me to fit (looks better) the application with my online store. I recommend using it.

Store

Rosata

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

I'm using this for a customer to upload a photo of theirs. I add it to a custom digital backdrop I make for them, then email them the Custom Sky Portrait back. This is a great program, and so easy for the customer to use I can't believe it! The staff is super-helpful, friendly, and is able to work small miracles. Every little tweak taken care of. They go out of their way to make it work just like I want. I highly recommend!

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 22, 2018

Great app. Easy to customise the button so that it matches my store design. Customer service is fast and friendly.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Awesome apps! Works perfect! Support was speedy! Thanks for helping me fix the code! Keep it up, ShopPad team!

Using app

Over 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

Would definitely recommend this app! ShopPad installed the app for me saving me hours of confusion (I am NOT tech savvy), AND hours of toggling back and forth between emails/texts/order forms for customized orders. Simple enough that I could figure it out once installed, but advanced enough to streamline how I fulfill my customer's orders. Thank you!

Store

Fad Lab

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Had a wonderful experience. The customer support responded immediately and they fixed my issues within 24 hours. Thanks again Mandy and Anh! -9

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

so far so good we will keep in touch and update as we go

Using app

37 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

Aug. 13, 2018

Awesome Customer support, super easy to use!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2018

Very simple to install and use, and does exactly what you need it to do. Customer service is also excellent and quick to respond.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2018

I'ts working out well for us so far.. Thanks!!

Store

My Gsus

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2018

Just signed up for this app and needed a little help. They responded quickly and even went in and adjusted a few things for me so that the upload field matched my website style better. The upload functionality seems to work fine and the customer service has been great thus far.

Using app

19 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 5, 2018

Great app but wasnt able to use in my store. Customers could not upload using android devices. Thank you for trying to help

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 9, 2018

We recently started using this app and it has been working very well. The customer service is better than any other app we've used. They updated all the necessary code themselves without charging anything at all. We needed a few extra cusomizations added and it was taken care of within hours. Very impressed!!! This is our second app by ShopPad and most likely won't be the last. Keep up the excellent work!

Using app

7 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 6, 2018

We are pretty new to this app but the live customer support is the best I've ever experienced. The app works perfectly for us now. I had a small oversight. Highly recommend.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 19, 2018

They are awesome! Quick response to all questions. Fix all issues I faced in a extremely fast manner!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

I bought this app due to its positive review. Not only the app is exactly what I need, its customer service team is also excellent - responsive, efficient, and helpful. I'm glad I made the purchase.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

excellent customer service! I thought I was doing everything right but I couldn't get it to work, I messaged support after hours and they replied within a few minutes!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 10, 2019

It was over 21:00 Saturday here in Canada and I mailed the support asking to help me install all the features of this software, hoping they're going to reply tomorrow or on Monday. They answered back in no time, set everything up in just 5 minutes and now everything is working :) Now my customers can see a preview picture after uploading, they also have image thumbnails in their cart and a link to the picture in the order confirmation e-mail. The cropping tool is very user friendly and and when the output file is set to .PNG there's no quality loss from editing the image. Minus star, because the app doesn't have an option to flip an image in the editor, only rotation is available.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 18, 2017

Ryker.co We sell promotional products and it is a necessity for our customers to upload a logo to be on any product we sell. Finding out this app was available was a life saver! And I love the image preview that is on display when someone uploads a image. Thank you!

Store

Viselik

Using app

About 2 months

Total reviews

5

Average rating

5.0