File Uploads by UploadKit
Seamless file uploads for personalized products
Rating
4.1
feedback
85
chart
#2,885
All reviews
Review RSS Feed
Aug. 29, 2021
Not only is this app AMAZING but their support team is even better. They are more than happy to help with any customizations you want and for me, they've always completed these within a matter of hours. Special thanks to Toby for his knowledge in helping me with our customizations. 5-star service.
Aug. 18, 2021
Update : Helpdesk got in touch after this review and worked on it. Review updated. Support is never around and doesn't seem to be of assistance when needed. Have an issue with their JS script and have sent a few emails but no update on when the issue is to be resolved.
Hi! I'm sorry this took our developers best part of a day to work through -- it was tricky because the problem was unrelated to UploadKit, and we had to figure out which of your other apps was disabling the add to cart button. We've sent you the details about where we think the problem is coming from and who you should contact to resolve it. It seems that everything is working well now, but please let us know if we can still help with anything. Thanks!
Aug. 4, 2021
We've been using this app now for several months and am really pleased with it. We use it so students can add a screenshot of the business page before booking on of our training courses
July 7, 2021
We had some problems with the app due to our theme/ upload button displaying incorrectly. The issues were addressed promptly by the support team. Haven't had much use of the app yet but pleased so far with the support, Thanks Guys! Much appreciated!!
May 24, 2021
Muy bueno y la atención al cliente es rápida. Estoy muy conforme con el servicio y lo recomiendo al 100 %
May 17, 2021
I've used this app across multiple stores, and it always delivers. Super easy to use, quick interface for customers, fast upload speeds. I've linked it to Zapier so that I can fulfill orders really easily. Customer service is outstanding. I emailed in a question and got a response + fix in under 1hr. Incredible.
May 6, 2021
Im not writing reviews very often but UploadKit definitely deserved one. Repley within few hours to my request and solved it quickly for me. Its also one of the best apps for customers to upload files. I tried so many apps but the User Experience with this app is worth every penny. Thanks and keep up the good work!
May 3, 2021
Love this application, especially the google drive integration and their amazing support. Thank you very much!
March 28, 2021
Convenient app and half the price of the old one we were using. Customer service is also very helpful.
March 26, 2021
GReat customer service so they can tailor it the way you want! I recommend it for anyone who want an upload button
March 23, 2021
The app works really straightforward and the support is amazing. Fast, understanding and helpful. Can 100% recommend.
Feb. 23, 2021
Mary helped resolve my issue, right away. She knew what to do, was polite throughout her assistance, and replied very quickly. Not something you find too common with other apps customer services. I highly recommend UploadKit, not only is it reliable, but the designs are quite contemporary, making it the perfect apps for users looking for this feature.
Jan. 19, 2021
Best app for custom uploading for the Shopify and the best technical support ever! They will provide you help in 10mins.
Dec. 10, 2020
I have just started using the app and it works perfectly as per my various requirements. It's great to find one perfect app where you can get everything that you have in your mind. And bonus, everything inside the settings is well laid, so you don't have to waste much time in understanding the app. Thanks Team!
Nov. 12, 2020
This app does exactly what I was looking for! The support is above excellent!! There were some styling issues in my theme which screwed up the file uploading popup, but the devs helped me with that and solved the issue in no time! Thank you!!
Oct. 28, 2020
They are very helpful and quick with responding to my support questions. I would highly recommend this app
Oct. 26, 2020
Great solution for webstore, easy to manage and the best customer support I have ever encountered. Would recomend!
Oct. 21, 2020
This app works great. Thanks to Toby, Jeff and Brian for adjusting everything to my needs! Support reply is very quick. Integration of links to the uploaded images of an order in automatic emails is very easy and very handy.
Oct. 19, 2020
We used this app after our old one started to give us problems. We were blown away by the design, the functionality, and the responsiveness and helpfulness of the support team. We couldn't be happier with this app.
Dec. 1, 2020
I have updated this review a couple of times already. I have some issues with features I miss and would like to see in a future upgrade. Most importantly, as one test customer pointed out, the uploaded image is not shown as the main image in the cart when checking out. Instead the general product image is shown. Same issue when moving on to payment. This may create uncertainty for the customer: Did he actually manage to upload his image correctly? But based on my positive experience with the UploadKit customer service - and after having many ideas accepted and implemented - I must say, that they are extremely competent and helpful. And actually that is more important than a few missing features. So I revert to my original judgment - 5 stars. Currently there is no better upload app available.