UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.6
feedback
582
chart
#5,594
All reviews
Rating Breakdown
Review RSS Feed
July 18, 2017
After spending 1 hour editing 15 templates, it says I can only use one on a free plan, next plan is $19 for 50 emails... I am so disappointed..
Thanks so much for the feedback! We have since introduced global settings into the email builder that allow you to design all 15 store emails is less than 15 minutes :) Our new Starter plan allows you to send unlimited emails for up to 50 orders per month for free. Hope this is helpful!
July 16, 2017
Great App, I am using on two of my websites www.swiftdrinks.com.au & www.hellodrinks.com.au Very easy to set up, and customer service is top class, already seeing a return :) Cheers folks
July 14, 2017
Five Stars, program worked great. Just as expected. Very happy with its performance.
July 12, 2017
Great product and very responsive support team. I would definitely recommend it to other merchants.
July 3, 2017
Really effective way to customise your order confirmation template. Easy to use drag and drop builder. The team offer amazing support and answer queries fast. Definitely recommend to anyone using shopify!
June 28, 2017
Really great service! Having custom designed emails to use is great for branding and messaging. Their support is always prompt and helpful as well.
June 23, 2017
Our revamped Order Confirmation email is getting RAVE reviews from our clients! Our only want is the ability to make different Order Confirmation emails based on what Product or Collection was ordered (as we offer services, not goods, so sometimes we would prefer if the confirmation email received contained different info than others). Other than that, very happy! :)
June 22, 2017
Really happy with this app. User friendly + great customer supported. Helped us w/ conversion optimization + improving our emails.
June 13, 2017
Great FREE App for order confirmation with upsell. And fantastic knowledge and customer service by Renniel!
June 12, 2017
We just started using this app and we are very happy we made this choice. They give our store a very professional look and their templates are amazing. One great thing is their customer service, its very efficient and they attend to all your needs immediately. Overall very happy with spently!
June 28, 2021
The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)
June 2, 2017
Beware. App's admin area doesn't work in the mobile environment, not even in Android Chrome Desktop View. App developer admits this fact.
June 1, 2017
Spently has worked pretty well for our needs. We have had quite a few problems with the auto-follow up and making it work properly. Another thing to remember is the ROI is based on all sales anyone makes after opening an email. This is not to say that Spently was necessarily the reason for the sale, so it can come off a little misleading.
Thanks for the review! We keep a tight 7-day attribution window, so if your customer engages with an email and makes another purchase within 7 days, we attribute it to ROI. This can be considered an indirect conversion. Also, if your customer uses a discount code or referral code generated by Spently, we also attribute this to ROI, which we would consider a direct conversion. Hope this is helpful!
May 31, 2017
Just started using the order confirmation template and it's easy to setup and customize! Will look forward to try the paid features in the future. Great support from the team too!
May 28, 2017
With Splenty I was able to create the best looking e-mail templates for my costumers. Moreover it allowed me to attach my oficiall invoices with the order confirmation e-mail. I highly recommed this app to every Shopify store owners!