UpOrder (formerly Spently)

June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

June 11, 2021

Since we installed the app, our store looks more professional and it makes money by sending people back to our store. Customer Service here is also awesome. Have been using Spently on all our stores.

June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

June 9, 2021

We recently rebranded our entire product line and launched a new website - so adding Spently was the final piece of the puzzle in improving our customer's experience. We couldn't be more happier with the results of our new store emails. Tina from the Spently team understood our brand DNA instantly and set up was totally seamless. We have already seen such a difference in our store conversions and repeat purchases! Can't wait to add more features to our store emails and see how far we can take them! Thanks again Spently + Tina!

June 8, 2021

The app is great and the customer service is even better! Roddy and Tina are awesome and a pleasure to work with. They genuinely care about boosting sales and capturing potentially lost sales. We're very impressed with Spently and looking forward for long term relationship!

May 25, 2021

Essential App for transactional store emails. It's like a secret weapon working in the background for you all the time. Also, the staff and support are really unparalleled. If only more Shopify apps could be this effective and helpful. You'd have to be crazy to have a Shopify store and not use Spently.

May 19, 2021

Big ROI and great customer service in getting everything set up and started. We will defintitely keep using it

May 12, 2021

Roddy and Tina are super professional and friendly - 10/10 customer service. Very clean and intuitive design as well.

May 5, 2021

We love Spently! Roddy and Tina are so helpful in getting everything set up professionally and quickly. I love how it works alongside our email marketing software and generates extra revenue. The personalised coupon codes with the customers name as the prefix is a cool feature too. Highly recommend this app.

May 5, 2021

Amazing service. Tina was very helpful in assisting us in setting up our templates. She went above and beyond what we expected to receive and was very prompt with her replies. The designed emails have definitely made a difference to our customers and ensure they are always prompted with the appropriate emails and discounts. Really looking forward to working with them again.

April 30, 2021

Amazing Customer service, Tina is very prompt & very helpful. It was my first time starting an online store but Tina answered all my queries very patiently. I would suggest if Spently can make their priced plans affordable ( Upto 30$ per month) , this will help small businesses like me to upgrade to better plans.

April 23, 2021

App is amazing and the customer service is even better! Thank you Tina and Jaret for helping us set up the templates! Tina was such a pleasure to work with – she was incredibly helpful and so patient when it came to setup everything and answering any questions we had; and not to mention she was so kind! Could not have had a better experience working with her. We just went live with our templates and are looking forward to seeing the results!

April 22, 2021

Special Thanks to Tina and Jaret for helping me to set up the email templates! Tina was really friendly, patient and exceptional in helping me and providing informative training on the app. Customer Service is excellent and really amazing! I'm looking forward to increase Sales with Spently. Thank you!

April 21, 2021

This app is great and Tina from customer service is super helpful. I recommend it if you are able to track incremental sales that will come from this marketing initiative.

April 20, 2021

I found this app simple to use and really appreciate having email notifications that are polished in appearance while also being designed to convert. It is still early days, so we will have to wait and see re conversions, but overall I am very pleased with it. The support I have received from the Spently team has been excellent. I needed a feature that was not inherent to the app and they came through with a solution in just a couple of days. That kind of service makes all the difference.

March 31, 2021

The quality of an app is made, by equal measures, by the value added from their service but also by the level and efficiency of support they provide when you need some. In this case, Spently is currently doing great at both! Would highly recommend.

Feb. 16, 2021

I'm so happy I found this app. We had a quick chat via zoom, talked about my main goals when using the app and found a magnificent solution. Thanks guys - all the best from Germany!

Feb. 13, 2021

Excellent app, great for improving email templates. The first plan should be cheaper, 100 us is quite to much

Feb. 4, 2021

I'm not one to normally write reviews, but have been super impressed with Spently. In a day and age where genuine customer service of any kind is almost non-existent these guys are like a narwhal - elusive at best, magical when you happen upon one... These guys deliver every time - fast, efficient, super helpful, friendly and have the ability to think outside the box (in addition to the app doing exactly what it says it will do, increase sales). Keep it up!

Jan. 22, 2021

Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.