All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2020

Great notification template interface and great team to help optimize operational emails and add to your topline!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I have used this app briefly, and it appears to work well as described. The support team for Spently clearly goes above and beyond to help in every way, and always very quickly. Thanks for this!

Using app

20 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 11, 2020

Great app! Makes a HUGE difference to how you present yourself to your customers over the standard generic Shopify transactional emails. The team is super helpful and great to work with. Definitely add Spently if you want to improve your customer experience.

Store

SARTORO

Using app

7 months

Total reviews

20

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

Best app and even better team! They are very quick to help with customizations. Pretty genius that it takes over notification emails.

Using app

9 months

Total reviews

12

Average rating

4.7

2 / 5 Share

Oct. 29, 2024

This app used to be great but these updated usage charges are ridiculous.

Using app

About 4 years

Total reviews

29

Average rating

4.8

5 / 5 Share

Sept. 21, 2020

Customer support were amazing. Had a issue with my emails that were showing coding from another app when it came to accessories. No fuss what so ever I told them my issue and they came back to me to say they have fixed it and now my emails look perfect. Thank you Grace

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2020

We used this Spently to generate more return purchases. We are very impressed and thrilled with the result in just a brief period of time.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2020

We set up Spently using their Premium white glove service, which is well worth the investment. From start to finish, Grace and the Spently team have been awesome at getting us set up, making regular adjustments and tweaks to our transactional emails. Their attention to detail is impressive and we have seen fabulous results for Nudestix. We would highly recommend this to any other Shopify Plus stores looking for a revenue lift from existing customers.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2020

Spently was effortless to set up and exactly what I was looking for in my business. I love how automated and easy it was to follow up with my customers in a strategic manner. I only wish I could have found Spently sooner, as it increased my monthly revenue greatly! I would comfortably say this is the best app in my roster for increasing revenue. Don't delay in downloading, let Spently do the work you don't have time to do.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2020

I've really enjoyed working with Callum and the Spently team, the service they provide is second to none. As for the application itself, it's very easy to use and offers some incredible feature so that merchants can ensure every email template is on brand, unique and engaging. We've been running the app for two weeks and have already seen two conversions from the abandoned cart email and we hope to see more of this in the future. I highly recommend Spently for anyone looking to improve their email marketing communication and capture their online customers on a different level!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

We're only just starting out but we are already seeing improved engagement and some revenue coming through our transactional emails. Very happy with the customization of our simple user experience but the support is what puts this service over the top. Honestly, as a full stack marketer I deal with a dozen different support teams and Spently is at the top with their quality and response. Thank you Spently team!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2020

Can't say enough good things about the service level of the Spently team. They have been extremely helpful in setting up the account and our return has been impressive straight away.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2020

Andrew and others from Spently have been fabulous support with all my questions and the results have been excellent. Highly recommended.

Store

VILRITA

Using app

17 days

Total reviews

6

Average rating

4.5

5 / 5 Share

April 29, 2020

Between the service, effectiveness and the onboarding - everything was a 5 Star experience. They reached out to us and we definitely appreciate that they did, as the software is very easy to use and their team's onboarding processes made it extremely easy to start making money with it right away. On the note of effectiveness - definitely worth the $99 per month for such a capable, yet simple app.

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 27, 2020

Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.

Store

terrae

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2020

This app is a game changer. Brought in over 5k in revenue within the first month. Totally worth it. Customer service is great too!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2020

The app is very easy to use, simple and straight forward. Quick to set up, and easily customized. The customer support team is amazing, they'll help set up everything.

Using app

20 days

Total reviews

7

Average rating

4.7

5 / 5 Share

April 20, 2020

The Spently team made this super easy to set up and we started making money on Day 1. After 30 days with our new emails, we had a 50x ROI. Incredible! Our new favorite app!

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

April 14, 2020

I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.

Using app

26 days

Total reviews

5

Average rating

5.0