All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
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5 / 5 Share

April 6, 2020

This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

March 5, 2020

Roddy and the rest of the Spently team were fantastic. They responded immediately, were incredibly clear, helpful and nice, and I was able to get a full suite of beautifully formatted customer notification templates in a very short period of time.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Great app and great customer service. Does what it says on the tin and really help with repeat purchases. Would definitely recommend!

Using app

2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Spently is a great app for emails sent for the shop on orders. We have had issues updating our logo to a most recent version, but these issues aren't cause for concern to not give a 5-star rating. Overall, I'm very please with using how the app communicates with Kit and raises our level of professionalism towards new and returning customers. Only con that I have, is that the Starter Plan would start with 100 monthly orders vs. 50. This would allow for smaller businesses like ours to expand a bit for holiday sales without having to break the budget.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Callum was a great support and app does exactly what is suppose to do, with amazing interface and slick features. Top and recommended

Store

MOOMENN

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

So far, Spently has proven to be an effective complement to omnisend for us. It is easy to navigate and configure. We are happy with the responsive (and friendly) support from both Roddy and Callum. We received a positive ROI within the first month. Highly recommend!

Using app

About 2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

This app has turned our notifications into a new channel of revenue for us! Highly recommend using this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

Great app! Great customer service... Very happy with it. We generated $700 in the recovered abandoned carts.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2020

Every experience with Spently has been super. Grace is a rockstar and they are both expedient and thorough. We very much appreciate the great service.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2020

I am working with Grace and she is so helpful. I really appreciate of all her specialized knowledge and assistance! Spently has awesome customer service...Thanks Grace !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Spently gives you great customization options + an amazing ROI. Plus, the service is one of a kind!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 8, 2019

We have loved the results of what Spently has done for us, but we have been more impressed with their customer service. Roddy and Callum have been awesome to work with and have delivered on everything we've thrown at them. Couldn't recommend this app more!

Using app

2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 7, 2019

I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

I switched all my follow up emails to to this app Callum was so helpful Brand consistency is key and this app knows it!

Using app

About 1 hour

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 23, 2019

Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!

Using app

About 1 year

Total reviews

1

Average rating

5.0