All reviews

Rating Breakdown

  • 5
    92% (537 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (15 ratings)
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5 / 5 Share

Oct. 14, 2020

If you want beautiful templates and a user friendly platform to edit them for your store this is the app. The support team very incredible at least my experience with them when I had an issue. They have been replying fast literally in minutes and made a great service.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

If you want a easy, fast and cool way to redesign your shopify notifications, this is the app! The time I spent editing email notifications was minimum compared to the time I used to do before. I wish I knew this app before.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

I am so pleased to be using Spently for managing emails for my online store! There are so many great options to customise the emails and offer our customers with rewards. Their customer service is exceptional. Grace has always responded with enthusiasm and willingness to help. They have gone an extra mile to help my business. Highly recommended and 100 stars!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

This app is just what we were looking for! Now we're able to customize the emails our customers get when they make a purchase or for abandoned carts. Very intuitive interface, their support team is great, and we're sure this will help us convert a lot!

Store

weblit

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 14, 2021

It's criminal to not take advantage of the high open rates transactional emails get. This app handles that and it makes me much more money than it costs. Great help setting up templates, they look professional and perform perfectly.

Using app

7 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Customer support were amazing. Had a issue with my emails that were showing coding from another app when it came to accessories. No fuss what so ever I told them my issue and they came back to me to say they have fixed it and now my emails look perfect. Thank you Grace

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Great App- You'd be a fool to ignore it. I wish I learned about it sooner. The customer service is even better

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Great support for setup and absolutely great results from this seamless app! Grace and Roddy from the team have been extremely helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Good service. I popped questions on the website and got replies almost in real time. Good service. Good service.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Thanks a lot . Saved me and my customers lots of time. Look forward to more… and... minimum 100 characters

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

great app for increasing sales. Well worth the investment ROI is insanely high already. They have a Great team helps our team very much.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Overall, very good service.They save my team's time and reduced complains. very helpful. very helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Why I didn't find this App earlier? Can't ask for more! Great service great products. Recommend. Recommend

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

We used this Spently to generate more return purchases. We are very impressed and thrilled with the result in just a brief period of time.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2020

I have looked and looked and now, I think I have found the right email app on shopify, very simple to set up and customise and have seen results in under 2 weeks, hoping the trickle will turn into a raging river. The sign of a good app is when something doesn't go quite right, I had somehow managed to insert some errant CSS into one of the templates, that meant the emails were going out with a "tr>" in them, I could not locate it anywhere, enter Grace and Max from Spently, my tr> problem was gone in short order, so great customer service from an Spently that is sadly missing from some of the app teams on shopify. Now, if only Spently could come up with an app that does everything I need, I'd spend less time sorting out issues and more time on the important stuff knowing there was a company looking after everything

Using app

About 1 year

Total reviews

19

Average rating

4.8

5 / 5 Share

July 17, 2020

We set up Spently using their Premium white glove service, which is well worth the investment. From start to finish, Grace and the Spently team have been awesome at getting us set up, making regular adjustments and tweaks to our transactional emails. Their attention to detail is impressive and we have seen fabulous results for Nudestix. We would highly recommend this to any other Shopify Plus stores looking for a revenue lift from existing customers.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2020

For the best customer notifications and Shipping notifications you will have to use Spently. Easy to use ! creates automatic discounts for you and they have amazing options which make your email look the best. (Available for all 26 notifications in Shopify) If you want to put in track order details just Download the app Tracktor connect it with Spently and you all set! + The customer support is available 24/7

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 29, 2020

I was having issues exporting templates and I got some really helpful support from Grace to resolve this, was very patient with all my questions and guided me on how to do things

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

This is a great app with some really great features to ensure that every email is unique, in line with your brand and engaging! It's a must-have for your email marketing. Besides being an awesome app, the service has been top-notch. A special mention to Grace for being extremely helpful in attending to my queries and for always being quick to respond. Highly recommended!

Using app

12 days

Total reviews

5

Average rating

5.0