UpOrder
Increase repeat purchases with customized notification emails
Rating
4.8
feedback
237
chart
#12,121
All reviews
Aug. 6, 2019
The team at Spently is amazing. We felt at home with them right away. Their service is really really good. The app also performs amazingly well, we rebranded 27+ emails that go out from shopify, which has significantly increased our revenues last month. Highly recommend these guys!
Aug. 1, 2019
Spently has helped us create unique designed email templates for our store which have reinvented the way we send emails to our customers from email confirmations to shipment updates as well as abandon cart reminders. The team at Spently helped us create all the emails necessary as well as have the setup properly to be viewed by our customers. They have also allowed for adding discounts to our confirmation emails and abandon cart emails to encourage repeat purchases. Great app! Would highly recommend!
July 30, 2019
I have been using this app for 4 months and my stats are impressive. I have a 261% open rate on notification e-mails. Where else can you get that!
Dec. 18, 2019
I am changing my review from 5 star to 2 star. In the beginning it seemed that with the functionality and features (plus an immediate order/conversion) this app was going to be our email service. After a few months, the conversion rates dropped significantly. $99 is a very high cost. We currently use another app (sms), thats $49 and the conversions are OUT OF THIS WORLD. Canceling this app. Emails don't matter if they aren't being opened. ROI is not there.
July 20, 2019
Very easy to install. Setup was smooth with no hickups. Customer service was always there along the way.
July 19, 2019
Easy app to add to your store. The customer service rocks!! Very simple to design your own emails for your store. Let's hope it drives up my sales!! :)
July 12, 2019
It is very easy to design your store emails and the directions they provide for exporting the emails to your shopify store are very helpful.
July 10, 2019
This app is a must for any Shopify store. It makes so much sense - our emails with the highest open rate are now looking on brand whilst being fully utilised with opportunities to sell more and inform our customer. Not only is it easy to use and navigate, but the customer service is amazing as well. No questions left unanswered. Highly recommended!
July 5, 2019
AMAZING! We just finished our free trial, but the entire process has been seamless thanks to the Spently team!! Everything from the set-up to onboarding has been exceptional. They even scheduled calls in advance to discuss any questions we had and how the ROI on our email campaigns has already set-in within a week!
June 26, 2019
This app is great. They set up all my emails how I liked them and just a few weeks in and already generating great revenue for us. Customer Service is also great, whenever I have an issue or want to change something I can email them and get a response within minutes. Looking forward to the future and seeing how great this can work.
June 26, 2019
This is one of the few apps that delivers a reasonable ROI. It's simple to set up, effective, and starts providing returns in days instead of weeks or months. So far, we've been very happy with its performance.
June 11, 2019
Spently is a really great app, it actually serves two very important purposes. Branding your notifications from Shopify and increasing sales. Most apps have an issue every now and then and if you have many apps.. You are sure to have a lot of extra work on your hands tweaking and fixing and stuff. Spently is probably the only app that you set up once and it just keeps making money for you night and day without a complaint! This is for sure what you need if you have a store!
June 5, 2019
Pretty good app. But features are simple for what it does. Way too expensive if you're just at the start of the premium tier doing 1001 orders a month, that's like $0.40 tax on every order you make, for emails being sent from shopify, not even the app. The app just generates some discount codes for you and product images after setting up the initial templates. As much as I like the app, I'm urgently looking for alternatives because it does not make business sense in the way they are charging for the app
June 3, 2019
Callum has been fabulous support with all my questions and the results have been excellent. Highly recommended.
June 3, 2019
Callum from Spently has been absolutely amazing. We saw a large return on our 30 day free trial!! and decided to move forward with the monthly service plan. Highly recommend it to any shopify users that are looking for an affordable way to drive traffic and convert sales immediately!
May 25, 2019
What I enjoy about this app is how it uses unique codes per customer so they don't get picked up by the coupon websites. Also the code is based on the customers name to add that personal touch. I haven't built out all of my automation emails yet, however I see them as being very powerful once you know how often your customers are needing to buy your products.
May 21, 2019
This app has been the best decision we have made for our online store. Spently has increased our sales dramatically. Customer service is fantastic and very helpful. My advice is to install this app; you will love it!
May 7, 2019
Spently has made the set up process very easy for us and their customer support has been outstanding. We're excited to see some good early results and hope the upward trend continues.
April 30, 2019
Straight forward and great support , they went above and beyond to make sure our templates where configured currently and most importantly made sure they made sense , shout out to the spently team .
May 13, 2020
As our business has grown online Spently contacted me to ask about upgrading to a paid package. Financially it seemed to make sense and so we did. Jaret talked me through the set up process and Grace sorted out all the creatives for the follow up emails. This should lead to better responses which I'm looking forward to seeing. So far the experience has been flawless, brilliant even. A Zoom chat first, then creative input and updates all managed by Spently. This is not an app created in a bedroom somewhere (well, maybe it is, but it doesn't show!) Try the free plan, if it looks like its working for you its a no brainer to move to paid as your store grows. Perfect!