All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2019

Spently has made the set up process very easy for us and their customer support has been outstanding. We're excited to see some good early results and hope the upward trend continues.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2019

Straight forward and great support , they went above and beyond to make sure our templates where configured currently and most importantly made sure they made sense , shout out to the spently team .

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2020

As our business has grown online Spently contacted me to ask about upgrading to a paid package. Financially it seemed to make sense and so we did. Jaret talked me through the set up process and Grace sorted out all the creatives for the follow up emails. This should lead to better responses which I'm looking forward to seeing. So far the experience has been flawless, brilliant even. A Zoom chat first, then creative input and updates all managed by Spently. This is not an app created in a bedroom somewhere (well, maybe it is, but it doesn't show!) Try the free plan, if it looks like its working for you its a no brainer to move to paid as your store grows. Perfect!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 29, 2019

Highly recommended! Nice templates, different plans available, including a free plan! Great customer support.

Using app

18 days

Total reviews

9

Average rating

5.0

4 / 5 Share

April 12, 2019

Excellent customer service; when I had a problem they responded right away and fixed the issue immediately. The interface looks great and free feature seems plenty. I just started using this app, but it seems like it will be great!!

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 4, 2019

The Spently emails started returning sales from the first day it was implemented. I made over $3,000 in sales in the first 6 weeks from this. Customers tend to make larger orders if they have a discount. My first Spently order was over $1000. This is not just an app-- it is a service. Let these guys help setup your templates and you'll be up and running. My whole setup took about a week with my input and I couldn't be happier with the resuts. Email marketing is powerful and these guys have created a good system that actually gets clicked through. Great job Roddy and Callum!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2019

I started using this app when Mailchimp canceled their partnership with Shopify, and I am SO glad they did! I am just getting started with the app but I have already found it to be so much easier to use and the customer service has been really helpful when I was learning how to integrate. GET THIS APP. I wish I had known about it long before now.

Store

Picot

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

March 16, 2019

This app is actually useful; however, if you are not html savvy you will get lost in coding translation. It only helps if you know the html basics. Here at SM Fashion, we actually had to reedit and revise the emails several times because there is no place to edit the html code until it's being exported and saved. If anyone wants some amazing customized emails, choose Supercharged Store Emails. Also, make sure that you are aware of the "global style" editing because those settings are for all email designs unless the green globe isn't selected. Another thing to be in the know of is the Advance Settings. Con: It would be nice to be able do more html editing before the export.

Using app

3 months

Total reviews

8

Average rating

4.0

5 / 5 Share

Dec. 10, 2021

Spently is effective, easy to set up and worth the cost. They also have an excellent customer service with very quick response time.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Great staff and great app. Callum was very kind and helped us set up our store emails. It's been less than a month and we have already seen results!

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

We've used the app to make our Shopify customer notification emails look and feel on brand. It works perfectly, and we're super happy with the results. Would highly recommend.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

This app is amazing, great customer service and this does help you increase your revenue. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2018

Spently took our site to a whole other level. the UX is now top notch thanks for an easy email set up process and seamless integration. The coupon feature is key, and has generated a ton of revenue for us in a very short amount of time. Kudos to Roddy and the Spently team for making such a great product!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Spently definitely gave my webstore's appearance an upgrade when it came to customer notification emails. For businesses like webstores that rely HEAVILY on visual aesthetic appeal, Spently is truly valuable. No debating this fact. Ask yourself the hard question: Does your customer notifications look up to par? Unless you're already using a similar service or just really well-versed in code, probably not. Spently fills that gap for you. 5-stars from me.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Easy to use and creates beautiful templates. We are so happy and grateful to find this app, and we have used it for a long time now :-)

Using app

8 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Nov. 9, 2018

Spently simplify email marketing. Thumbs up. Easy to use. Bring lots of return customer back to our store.

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

Spently automatically sends out professional looking emails to our customers. We're not a big store yet, but Spently is helping us get bigger faster.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

Using Spently has helped Annmarie Skin Care leverage more revenue, even with a narrow attribution window. Plus, the team has been helpful in a total redesign of our transactional emails, to ensure a sleek customer experience. Ours has been great, by the way, living up to the White Glove claim. Definitely recommend!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

We have been using one month and so far it has generated more sales from recovery. It is pricey, but if it will make us money then thats OK. We like how it creates custom discount codes for each customer automatically

Using app

15 days

Total reviews

10

Average rating

4.0

5 / 5 Share

Oct. 2, 2018

This app is really easy to use, integration with Shopify is so simple. The emails look great and they provide awesome customer service!

Store

NOOMA

Using app

About 2 years

Total reviews

18

Average rating

5.0