All reviews

Rating Breakdown

  • 5
    92% (222 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (239)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2018

I found the app very easy to install which is great because I am not tech savvy at all. I have only had it installed for a few days, so I am excited to see what happens.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Quick turnaround time. Great customer service.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

Service to get up and running was off the charts amazing. Super nice people that are super helpful and a super great product offering!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2018

Really enjoying this app. Updating our notification emails could not be easier...once you get used to their setup. We were having an issue that their customer service team had to update in their app and they did so in a day or 2. Their customer service is VERY responsive and helpful. I can highly recommend Spently.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2018

I have not been using this app very long on both of my shopify sites, but the short time i have been working with it has already made a difference. The level of care and support I have received has been nothing short of astounding - im looking at you, Armando! Thank you for your help, knowledge and patience. Ill say it again - this app is pure genius! As ecom sites, the only "real" store front we have are homepages and - believe it or not - emails. Spently has helped us bring our storefront style and feel to every email we send and it has proven to really take us to the next level. We feel super professional, fun and put together now. Thanks again! You guys rock!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2018

What a great tool. We were able to drastically improve the standard shopify emails with the excellent Spently templates and, more importantly, build out some robust follow-up email campaigns that can be triggered by all sorts of ecommerce activities. I was really impressed by the capabilities and integrations.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2018

Great and easy app to use! I'd highly recommend to anyone. ;)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

The support has been first rate with Spently with on the highest plan having emails rolled out and recommendations made makes the process a lot more efficient and helps get best practices up and running asap!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2018

Great plugin to generate more sales!

Store

Japanos

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Great customer service! Very excited that I'm all setup and to see all the benefits/enhancements Spently will undoubtably bring!

Using app

About 21 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

March 1, 2018

Spently is fantastic! The team is very responsive to any questions you may have and really care about you getting the most out of the app. Well worth the money!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Spently is a great app! All of the features gave us both the flexibility to choose from ready-to-use templates as well as the ability to use a bit of coding when we wanted to go further into design customization. We’ve also been able to use follow up emails to help bring back customers that had abandoned their carts as well as implementing a Referral Program which is something we wanted to do for a long time. We would highly recommend this app, whether it’s for the work it does or the support team which provided us with an amazing service so far.

Store

Daneson

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 3, 2018

Love app, easy to set up, I looked for such app for long time. Customer service met my expectation.

Using app

About 1 month

Total reviews

8

Average rating

4.3

5 / 5 Share

Dec. 7, 2017

Using the free version so can only use the Order Confirmation email. When my customers order they automatically receive an email with a Thank You discount offer, plus recommended products for them - this has increased volume and value of sales. Great stuff!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

Stylish and super easy Been using for months now with now and customer support is super fast.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Really loved this free app. Just so stylish and easy to use template for confirmation emails I am going to upgrade to get the template for the rest of my notifications. Thanks so much spently

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

If you want to create a customized, more complex notification this app is hands-down the best one out there. Highly recommend Jason with Evivo.com

Store

Evivo

Using app

14 days

Total reviews

14

Average rating

4.8

5 / 5 Share

Aug. 15, 2017

We are incredibly impressed with the quality of service and support we have received from Spently. Branding is extremely important to our shop and the new templates we have implemented with Spently have taken our customer experience to the next level. Prior to Spently, our abandoned cart recover was approximately 4%. Within two weeks of using Spently, our rates have increased to 8.7%, above Shopify's average. *** UPDATE ** - Over 9.5% of our Cart Recovery emails are being completed now!!! Amazing. FURTHER UPDATE - As of this morning 21% of our recovery emails are successful. Game changing. Thank you. We look forward to finding new ways to work with the automated emails, especially around the major holidays. This app is worth every penny.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2017

Really effective way to customise your order confirmation template. Easy to use drag and drop builder. The team offer amazing support and answer queries fast. Definitely recommend to anyone using shopify!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2017

Really happy with this app. User friendly + great customer supported. Helped us w/ conversion optimization + improving our emails.

Using app

14 days

Total reviews

1

Average rating

5.0