UpOrder (formerly Spently)
Increase repeat purchases with customized notification emails
Rating
4.8
feedback
582
chart
#6,961
All reviews
Rating Breakdown
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Feb. 29, 2020
Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!
Feb. 21, 2020
This app is fantastic and the support is just amazing, if you have any problems they will help you :)
Feb. 20, 2020
Simple and easy to use. However, I outgrew my plan in 2 days and had to upgrade to the $99/mo plan.
Thanks for the 5-star review! We love to support entrepreneurs and as such, we provide our app for free to merchants who are starting out and do less than 50 orders a month. As a merchant doing more than 50 orders a month you should see a significant return on investment from using Spently, and it should more than cover the cost of the app. If you need any tips on how to maximize your ROI from our app or need any help getting set up please do not hesitate to reach out to [email protected]. We'd be happy to help :)
Jan. 17, 2020
I haven't started using the app yet, just getting it set up to go live. I'm writing the review to say the staff has been great. So far, my experience with Spently has been exceptional and personal. I'm looking forward to working with them.
Dec. 19, 2019
I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!
Dec. 17, 2019
Awesome support, the best! Good luck to you guys! Your patience is unlimited and most importantly all issues are resolved super professionally and quickly. I recommend. Keep it up Callum!
Dec. 10, 2019
Great app and great customer service. Does what it says on the tin and really help with repeat purchases. Would definitely recommend!
Dec. 9, 2019
Spently is a great app for emails sent for the shop on orders. We have had issues updating our logo to a most recent version, but these issues aren't cause for concern to not give a 5-star rating. Overall, I'm very please with using how the app communicates with Kit and raises our level of professionalism towards new and returning customers. Only con that I have, is that the Starter Plan would start with 100 monthly orders vs. 50. This would allow for smaller businesses like ours to expand a bit for holiday sales without having to break the budget.
Dec. 6, 2019
Callum was a great support and app does exactly what is suppose to do, with amazing interface and slick features. Top and recommended
Jan. 14, 2020
So far, Spently has proven to be an effective complement to omnisend for us. It is easy to navigate and configure. We are happy with the responsive (and friendly) support from both Roddy and Callum. We received a positive ROI within the first month. Highly recommend!
Dec. 4, 2019
I wanted to raise my level of customer communication and find something that was both professional and easy to use. This is it! Besides the support from Callum & Roddy being excellent, I love the look and feel of the emails that now go out on our behalf. Am thrilled so far and am sure it will continue.
Dec. 2, 2019
Great support from Callum. Going to apply his recommendations this evening. Looking forward to some results which I'm sure will happen.
Nov. 24, 2019
Love this app! Installed Spently this past week and it was super easy to setup all of my emails, love the way they look and already drove me some additional sales. Keep up the great work!
Nov. 22, 2019
The app is easy to use and navigate without any coding background. I've found the customer support team to be very responsive and helpful. I highly recommend Spently.
Nov. 21, 2019
This app has turned our notifications into a new channel of revenue for us! Highly recommend using this app.
Nov. 21, 2019
Really enjoy using this app. Has a lot of different features you can use. Roddy and Callum over at Spently were kind enough to get my get my store set up within a day or two. Looking forward to all the additional revenue brought in because of Spently.
Nov. 15, 2019
Great app! Great customer service... Very happy with it. We generated $700 in the recovered abandoned carts.
March 31, 2020
Every experience with Spently has been super. Grace is a rockstar and they are both expedient and thorough. We very much appreciate the great service.
Nov. 5, 2019
Love this app. Easily allows you to customize your notification templates and the customer service is absolutely fantastic!
Nov. 1, 2019
Customer service is truly the best. Callum took his time to explain and demonstrate through video call different options of the app. Also he gave good advice on best and most appealing ways for email marketing. Super happy!