UPS Shipping (Official)
World Class Shipping Automation Powered by Itembase
Rating
4.7
feedback
111
chart
#151
All reviews
Review RSS Feed
Nov. 25, 2025
Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.
Nov. 17, 2025
Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0
Nov. 4, 2025
Quick responses and help me resolve an issue I was having with the app.
Store
MacQueen Pipes
Using app
12 days
Oct. 22, 2025
Had a great experience with the IT team, always on hand and very prompt with support during our initial set up/plug in stages. Shout out to Ruben for putting up with me :)
Oct. 13, 2025
UPS customer support, especially Ruben, has been absolutely incredible and extremely helpful. The support team has been very responsive, providing feedback quickly and consistently going the extra mile. Honestly, it’s some of the best and most helpful support I’ve received! This level of support makes it easy to remain confident in the app’s functionality and to continue using the UPS dashboard. We are very grateful for all the assistance.
Oct. 9, 2025
The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!
Sept. 28, 2025
Sept. 25, 2025
Realmente son 4 estrellas pero la llamada de soporte que puedes pedir la verdad que fue de lujo. Son muy rápidos con cualquier duda tb por email Diría que es una aplicación con una pequeña barrera de entrada pero definitivamente es 1000% mejor que usar UPS.com Las reglas que puedes poner son la clave y le voy a dar más caña a eso para sistematizarlo todo aun más. Faltan cosillas como que te seleccione por defecto el envío más barato pero al parecer los van a ir metiendo. Muy recomendable.
Sept. 24, 2025
This app is fully linked to Shopify and save us a lot of time + This app is very easy to set up and use + The support by Ruben is first class : Very fast reply + Accurate solution + always an email to check the solution
Aug. 6, 2025
We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment. Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!
Aug. 1, 2025
Fantastic customer support! I have never gotten responses so fast from customer service and they resolve issues just as quickly. No complaints - keep up the great work UPS Shipping Team!
July 7, 2025
The support I received has been good - we had many questions when changing from another Courier service as the setup is different. Every question I asked got answered. The app is quite good, it does have some limitations, but does what we currently need it to do.
April 17, 2025
It's ok but could and should be a lot better if it's the official UPS app. It's not particularly user friendly, the text is pale grey against a white background which makes it difficult to use. It has limited features, for example you can't do a split shipment, and there's no address validation etc. We use it occasionally but it's not that good if you have a lot of orders to ship so we mostly use another third party shipping app linked to our UPS account. Hoping it improves in time
Using app
Over 1 year
Total reviews
2
Average rating
4.0
Feb. 5, 2025
Easy to use and easy to install. The customer support is very quick and helpful.