Upsell & Cross Sell — Selleasy
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.
Rating
4.9
feedback
2,057
chart
#24
All reviews
Rating Breakdown
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Nov. 11, 2024
Easy to use and fast customer service. Took care of the issue within 10 minutes
Thank you so much for your kind review! We're so glad to hear you had a great experience with us. If there’s anything we can improve or any suggestions you have, please don’t hesitate to share—we’re always looking to enhance our customers’ experiences. We look forward to welcoming you back soon!
Oct. 20, 2024
Oct. 1, 2024
Almost perfect. Great support and a very useful app, we only wish the product price would update dynamically to reflect the product add ons a user has selected. Unfortunately it's static.
Thank you for your feedback! We have reached out to you via email with potential workarounds for your requirements. We look forward to connecting with you soon.
Sept. 30, 2024
Great and simple app to use with good options all-around. Great customer support and great pricing as well which is rare. However, it could use recommending items based on tags+criteria instead of having to manually select them. If this option is ever added, this review will change to a 5. Also some customization options that are built-in with preview would be nice, but this would just be a huge plus.
July 30, 2024
Easy to install and set up. Online chat help/customer service was brilliant when I had a question, and solved it in under 5mins for me. Only negative is I find it a bit busy on the product page.
July 4, 2024
Not directly trying to knock this service, but quick insights. I did a bunch of digging to compare services. I decided to install and try Selleasy first. It's great if you have VERY basic needs or a store with a small number of products. But if you want to set any conditions or rules - there's no option for that. For example, there's not even an option to set a post purchase upsell to not trigger if the item in the upsell was already purchased. So from a simplicity and design standpoint, everything looks very good. But from the ability to customize the offers to your unique needs -- specifically post purchase upsells -- it's pretty lacking. I may come back to try to the other widgets, but I originally installed it specifically for the post purchase widgets.
June 19, 2024
Shankari was very patient in explaining things to me. Thank you! Great customer service!
May 6, 2024
The Price is Right, Decent customization, Good Customer Service! I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced. I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something). My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.
Feb. 14, 2024
Veena helped me calmly and quickly when I set up my upsells and had some questions.
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our support. We're constantly striving to improve and would love to know what could have made it a 5-star experience for you. So we have reached out to you by email. Your feedback is invaluable in helping us enhance our app.
Feb. 14, 2024
Support was perfect, only comment is that appointment times are very far in advance, would like earlier availability.
Thank you for sharing your feedback. We'd like to inform you that our chat services are accessible for 20 hours every day. Please don't hesitate to reach out via chat if all Zoom appointments are fully booked. We'll be happy to help.
Feb. 9, 2024
Jananee was very helpful, thank you!
Thank you for the fantastic review! We're thrilled to hear about your positive experience with us. We have reached out to you via email to check how we can satisfy you to the fullest and receive a perfect rating in the future. This will help us in improving our app's features. Looking forward to connecting with you.
Dec. 21, 2023
Easy to use app, and zoom call with Siddarth was very helpful and quick to reposition the upselling widget on my product page.
Thank you for your generous feedback! We're thrilled to hear that you had a positive experience with us.
Oct. 11, 2023
The app is very good. Especially the support given by them. Febin helped us go through the app configuration and explained to us all the features present within
Thank you so much for your feedback!
June 14, 2023
I had a small problem reaching out to them on a zoom call but once we finally got together they fixed it and it works great. What I like about the app it also will list the variants and give my customers an options without me adding each one separately. At this time I would recommend this app as it is the best one I have found that does exactly what I was looking for.
We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon.
May 22, 2023
Great app! Super easy to use and looks great on whatever theme you're using as it allows for styling as well. There isn't many variations for formatting but that's not a big deal.
Thank you so much for your feedback!
May 17, 2023
Siddarth was very helpful and stayed with me throughout the whole process of fixing my issue he even used Zoom to help me out. I would definitely recommend
Thank you for your review
April 7, 2023
This is my first day to use it, everything looks good so far. The support team is great and patient enough. I can't wait to explore more surprise.
Thank you! We're really grateful and appreciate you taking the time to share your feedback with us.
March 23, 2023
We just started to use the App and for now services and usability is super! We are excited to see how it will perform.
Thank you for your kind review!
March 20, 2023
Very professional and is a good app for start. Appreciate The staff that help me in translation for the section was needed! Thank you A lot of good modules and a good start label
Thank you so much for taking the time to leave a review! It means a lot to our team.