Upsell & Cross Sell — Selleasy
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Sudhan was a great help! within 20 minutes solved countless problems I was having with no problem at all. Dealt with many of the staff and everyone has been great no matter what time of the day. Highly Recommend the app and the support you get from the team.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Thanks Sudhan Logbase
Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged. Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.
We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email. This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels. We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.
Great App! Great Customer Service! You are so nice, five stars. Highly recommended this app, you helped us a lot!
Our whole team sends a hearty thanks for your review! 🙏🏻 It'll really help us to grow bigger.
Kavishan helped me out very well he explained everything perfectly and helped me with all my requests.
Thank you for your lovely note. We greatly appreciate you taking the time to share your experience.
Customer service is excellent though, they resolved my issues!
Thank you very much for your wonderful review! It is always our pleasure to assist you.
Fantastic app that makes you money and sensational support team. I highly recommend this app! Download and install it ASAP
The Rep was very nice and knowledgeable about the app. He made it so easy for me to understand. Thank you!
A very useful app, it has performed perfectly. They give FABULOUS support. I recommend it.
Thanks for your wonderful review, we are continuously developing we will definitely make it better for you in the future.
I love this app!! I only started using it a month ago and have already seen a significant rise in AOV. The support is super fast. I wanted to change the location of my add-ons widget, and they could log on a call with me and make the necessary coding changes within 12 hours. Highly recommend!
Thank you for your wonderful review. We appreciate your time and effort. It's a very big encouragement for us as a team. We will be glad to assist you anytime.
HIGHLY recommend this app. I use it for an add on to my products. It works very well but the best part is the customer support. It's outstanding. They got back to me quickly and made a couple adjustments for me. They stand behind their work and really care about their customers.
Thank you for taking the time to leave us a wonderful review!
Great customer experience and solve our problem in half hour. highly recommenced if you are running a shop
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify app. We are thrilled you had an awesome experience with our super-fast customer service. Feel free to get in touch if you need anything at all! :) Thanks Sudhan Logbase
Excelente aplicación, sobre todo el servicio y soporte es mucho mejor. Recomiendo ampliamente Upsell & Cross..
Does what it says, and with great user interface and intuitive set up otions. Fantastic and swift support.
Thanks for your kind review, Its really a lot for us.
Easy to customize and has customer support. Can customize where the widget shows up and can also add CSS to make it look good.
“Thank you for reaching out and providing us with valuable feedback”, We're really grateful and appreciate you taking the time to share your rating with us.
Great app, has increased our cross selling noticeably! More importantly the support team are very responsive and happy to help with things that my be outside the scope of the app i.e. custom coding certain messaging in differnent languages. Another great experience today 7/8/2024 - Veena in support was amazing, and very patient
Thanks for your kind review, Its really a lot for us.
Awesome costumer service. Thank you Siva for your help Siva. The app is also working great. Better than others I have tried before.
Super helpful & very quick team. This is a great app to up & cross-sell on your store and you can easily compare what option works best for your store using their stats.
Thanks for your wonderful review. It's really a lot for us..
The tech support is amazing, the app also comes with a handy option. highly recommended. thank you.
Thank you for your wonderful & kind review! Really means a lot to us.
Scheduled a support call with Selleasy on Upsell & Cross Sell app at 11pm, I got the best customer service from Annie! She answered all my questions, showed me settings and explained reports, such helpful support and app. Strongly recommend!!!
Thanks for your kind review, It really helps our app to grow further.
Great The assistance provided by this app is top-notch. The responses are quick and accurate, making it a valuable tool for any user.
Thanks for your kind review, It really helps our app to grow further.
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