All reviews

Rating Breakdown

  • 5
    97% (1,986 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

May 27, 2024

best app and TOP live chat support. I was helped by Febin and he was a great great help!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 26, 2024

This app is a must-have! I've been using them and have seen a huge improvement in my sales. Today is Sunday, and as I reviewed the apps, I realized I needed some advice on improvement. I reached out to the Selleasy team, and Siva was incredibly helpful. He immediately assisted me in enhancing the layout of my upsell and cross-sell apps, making the entire shopping experience look fantastic. Siva also shared information about this apps and also other apps that could streamline the shopping experience even further. Thank you, Siva, for your tips and help!

Using app

6 months

Total reviews

13

Average rating

4.3

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 25, 2024

Febin provided exceptional customer service when our Upsell app encountered issues following some updates on our Shopify store. His swift response and expertise ensured that the app was quickly restored to working order, seamlessly integrating it back into our store. Thanks to Febin's assistance, our customers can once again enjoy the seamless experience of discovering items they may have otherwise missed. We greatly appreciate Febin's dedication to ensuring our store runs smoothly and his commitment to providing top-notch support

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 24, 2024

Awesome Experience with help team. Thanks a lot.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 23, 2024

Kavishan was excellent. Extremely knowledgeable and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 23, 2024

Customer service was fast and really helpful, fixed my issue no problems at all. THANKS HEAPS

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 22, 2024

Excellent chat service, straight to the issue and straight to a fix. Very impressed.

Store

With

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 / 5 Share

May 22, 2024

amazing support and application! Must have for any ecommerce website

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Suki has been absolutely amazing and answered all my questions. This app is beyond great!

Store

LUXE.

Using app

5 days

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

This app was very easy to learn and navigate. The support files are excellent. I asked for help and left detailed notes about my issue. I requested a zoom call. Sudan read my back notes and saw my issue. He had it fixed before I joined the zoom call. He is a ROCK STAR.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Very simple app to use and I've found it works well. Very quick response to an online chat request when I had a problem. Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Very very good support, love this app, thanks.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Kavishan was absolutely amazing! set up all the function on this app for me quickly and effective. Thank you so much! You're awesome!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Very nice app and the costumer service is always there to help with any questions recommend it!

Using app

9 months

Total reviews

13

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Great app. Excellent support. They helped us fix some styling requests quickly and effectively.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Trissha, Had an amazing experience with the app and she understood my requirement and changed the app based on idea which came out very well as per our website. I would recommend this app and Trissha would be the better choice for immediate support.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 19, 2024

Veena was super helpful and was able to completely change all the styling needs I had quickly and efficiently. She was super polite and nothing was too much trouble. She also clearly walked me through the app. I would 100% come back and use your zoom service and also recommend you to others. The best customer service ever!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

May 18, 2024

Customisation is not very rich on the app, but once you contact their customer care, they will apply all your request and provide an excellent product. Thanks.,

Using app

About 6 hours

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

1 / 5 Share

May 18, 2024

This app charges you based on the amount of orders you make, even if it did not help you in generating those orders. So, be aware of that. Customer support was quite annoying to deal with, wasted a lot of time for a simple yes or no question.

Using app

6 months

Total reviews

10

Average rating

2.5

Developer Reply

We apologize for any confusion during the chat conversation. Due to high support traffic, our responses may not have been as clear as intended. Our pricing model is based on total store orders, and we strive to keep this information as transparent as possible everywhere. We are continuously working to improve our customer support and app experience. Hope we get to serve you in the future.