All reviews

Rating Breakdown

  • 5
    97% (1,859 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

March 2, 2024

Had issues with the layout of the add on items and the team from Logbase replied to my query quickly, made the corrections and had it set up properly right away. Great response and quick resolution.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 2, 2024

Excellent customer service. App is great when your store is having not that many products. For me, with over a 1000 last items on stock I needed another bundle app to make handpicked deals for my customers to order as much as they like (childrens clothes) as Selleasy and Dealeasy sadly are restricted in the number of deals with a discount in the check-out. So for me I sadly had to switch. But if you have not that many products, I highly recommend this app as it also look really good on your website! I will thank the lovely team from the bottom of my heart for all the help they provided.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your generous feedback! We understand your concern and will definitely pass on this to our development team to consider for future updates. It's always our pleasure to serve you.

5 / 5 Share

Feb. 29, 2024

Veena helped me tremendously today! She is very smart and knowledgeable regarding all the issues behind the scenes! My store is looking amazing and all the features of the app are running seamlessly and smoothly! Highly recommend this app!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your generous feedback! We understand your concern and will definitely pass on this to our development team to consider for future updates. It's always our ...

5 / 5 Share

Feb. 28, 2024

Great app, great support from Jananee...Made all the difference

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Febin was wonderful - he helped me work through a problem I was having in just a few minute!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 28, 2024

Thank you Dhina for good explication

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Feb. 27, 2024

What an amazing app and easy to use! Already seeing great results. Sudhan from customer support was an exceptional help with some styling issues and went above and beyond to sort things out. Highly recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Feb. 27, 2024

Jananee helped me a lot, great service!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Feb. 27, 2024

Great app for upselling and cross-selling! I recommend adding this app to your store! Sudhan was a great help to us in getting the app to function as we like and to match the styling of our store! Thanks, Sudhan!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 / 5 Share

Feb. 27, 2024

Functions as described, easy setup, and excellent support! I had an issue with the prices not showing up correctly, and Rajkumar were quick to fix my issue from the chat support. Thank you!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Feb. 27, 2024

Great support!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 27, 2024

Great app for increasing your order value. Jananee is supportive and well informed, great to have a chat with her.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

5 / 5 Share

Feb. 26, 2024

I am new to eCommerce world. I am scheduled to launch my website by the end of this week and I wanted to make sure, I have good offers to customers who visit my website. I like the ideas of Upsell &Cross Sell and so decided to try the app. At first, it seemed easy to set up, but as I was trying to figure out how to set up my products together, I was feeling overwhelmed and stressed... and so I reached out for help and arranged a Zoom meeting that is TOTALLY FREE for 30 mins! Sudhan, not only showed me how to set up UpSell and CrossSell, but also configured things that I wasn't happy about, such as thumbnail width of add-on products; he was prompt, knowledgable, and friendly. I am extremely happy about the support that I received today. Thank you so much, Sudhan!

Store

By YoM

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 26, 2024

Logbase has very good disposition and explained very well everything I needed to know.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 26, 2024

It had a very outstanding performance. He was able to easily understand our needs and respond to them with professionalism and precision. He was very talented and helped us a lot. thanks Siddarth

Store

Atico

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 26, 2024

The customer support is genuinely 10/10. My agent was Febin who was so bloody patient with me! I had a million questions, and a more complicated enquiry and he handled it like a champ, and when technical issues on my side started, he was so professional and got us through it, installed it, and set it up exactly how I wanted and talked me through what to do on my end. Thanks Febin!

Store

Upcycld

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 25, 2024

Febin från support hjälpte mig verkligen att komma igång med appen på bästa sätt, superbra support!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 23, 2024

Great up. Slots in seamlessly. I had one small issue with making one of the widgets fit into my store the way I wanted it to, and I was able to schedule a free zoom call with Janani who adjusted the code to make things work within a few minutes. Best app I've used so far.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 23, 2024

Great app and awesome customer service. Suldhan knew everything we needed and was great to work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.