All reviews

Rating Breakdown

  • 5
    97% (1,974 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 96% (1,946)
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5 / 5 Share

Dec. 4, 2024

Very Helpful support and assistance by Febian. He explained with patience and details

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 3, 2024

Great app and really simple to use. Had a recent issue with some formatting of one of the widgets so reached out to the support team, Suriyaa was supert helpful and got the issue resolved in just a few minutes - great support.

Using app

8 months

Total reviews

11

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 3, 2024

The upselling app for Shopify has significantly increased my sales. The integration was easy and the features very useful. I especially appreciate Suriyaa for her quick and professional assistance. I recommend this app to all Shopify store owners!

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 2, 2024

I cannot express enough how grateful I am for the incredible support provided by Sankari Sreenika. From the moment I raised my issue regarding the Add-ons feature, Sankari demonstrated an unmatched level of professionalism, patience, and expertise. They quickly identified the problem, thoroughly explained the steps needed to resolve it, and guided me every step of the way. What truly stood out was their dedication to ensuring that my concerns were not just addressed but fully resolved in a way that exceeded my expectations. Sankari's knowledge of the system, their ability to communicate complex technical details in a clear and friendly manner, and their genuine willingness to help left a lasting impression on me. Thanks to their outstanding assistance, my Add-ons feature is now functioning flawlessly, and my overall experience has been nothing short of fantastic. Sankari is a true asset to their team, and I am beyond appreciative of their efforts. I wholeheartedly recommend their support to anyone seeking assistance – they are simply the best!

Store

FULLY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 2, 2024

Suriyaa was the best. Lovely support team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 2, 2024

Trissha was super helpful. She was able to customize my setup just as I wanted. In only a few minutes I was up and running.

Using app

About 14 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 5, 2024

While having small problems with billing, customer support is top-tier and fixed the issue.

Store

SLOXICO

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We kindly request you to share the reason for your 1-star feedback, as it would help us identify and rectify the issue. We have also reached out to you via email and hope to connect with you soon to resolve this matter.

5 / 5 Share

Dec. 4, 2024

i had a small addon item wanted people to add to cart for 5$. Did the trial. Did 4 sales of the this 5$ item out of 20 click. This works decent for small value items that have smaller profit margins but you are charged by total number of store sales, Not by clicks or purchases on the actual add on item. I had 5 clicks and 4 sales which is good click through. I am hoping they will have pricing model that goes by click instead of total store sales. I have been informed they are working on this!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We regret the inconvenience caused. As explained in our previous email communication, we have already provided you with the app credit of $8.99, as Shopify has not yet sent us the actual subscription charge to provide a direct refund. Please reach out to Shopify if the app credit has not reached you yet, as it is under Shopify's control. Regarding the offer widget issue, we would have preferred that you reach out to us directly so we could have consulted our tech team for a solution. If possible, please re-install the app, and we’ll be happy to assist you further.

5 / 5 Share

Nov. 27, 2024

great service from Febin

Using app

11 days

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 27, 2024

I am please, Suriyaa is very cool.

Using app

6 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 27, 2024

The support (and in particular Suki) has been very helpful and quick to resolve any issues / answer any questions we had. Would definitely recommend!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 25, 2024

Amazing support from their support team. They are very helpful and fast to respond and customised the widgets exactly how I wanted them at no additional cost :)

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 25, 2024

The work was done well. We particularly appreciated Kavishan's efficiency and attention to detail. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 25, 2024

Support is excellent, fast, and easy to work with. Suki solved issues in 15 minutes that would have otherwise taken me a long time to solve, even with a tech background

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 22, 2024

That's very helpful and customer service team is quite responsive.

Store

ATEPA

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 22, 2024

A great app and a great customer support. Trissha was very helpful with all my requests.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 20, 2024

Kavishan was a great help!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 20, 2024

Amazing & very useful Suport is perfect

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 20, 2024

Suriyaa was very helpful and fast :D

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Nov. 19, 2024

Great app and got a great service from Kavishan

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.