All reviews

Rating Breakdown

  • 5
    97% (1,987 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Feb. 26, 2024

I am new to eCommerce world. I am scheduled to launch my website by the end of this week and I wanted to make sure, I have good offers to customers who visit my website. I like the ideas of Upsell &Cross Sell and so decided to try the app. At first, it seemed easy to set up, but as I was trying to figure out how to set up my products together, I was feeling overwhelmed and stressed... and so I reached out for help and arranged a Zoom meeting that is TOTALLY FREE for 30 mins! Sudhan, not only showed me how to set up UpSell and CrossSell, but also configured things that I wasn't happy about, such as thumbnail width of add-on products; he was prompt, knowledgable, and friendly. I am extremely happy about the support that I received today. Thank you so much, Sudhan!

Store

By YoM

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 26, 2024

Logbase has very good disposition and explained very well everything I needed to know.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 26, 2024

It had a very outstanding performance. He was able to easily understand our needs and respond to them with professionalism and precision. He was very talented and helped us a lot. thanks Siddarth

Store

Atico

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 26, 2024

The customer support is genuinely 10/10. My agent was Febin who was so bloody patient with me! I had a million questions, and a more complicated enquiry and he handled it like a champ, and when technical issues on my side started, he was so professional and got us through it, installed it, and set it up exactly how I wanted and talked me through what to do on my end. Thanks Febin!

Store

Upcycld

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 25, 2024

Febin från support hjälpte mig verkligen att komma igång med appen på bästa sätt, superbra support!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 23, 2024

Great up. Slots in seamlessly. I had one small issue with making one of the widgets fit into my store the way I wanted it to, and I was able to schedule a free zoom call with Janani who adjusted the code to make things work within a few minutes. Best app I've used so far.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

Feb. 23, 2024

Great app and awesome customer service. Suldhan knew everything we needed and was great to work with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 23, 2024

Ich bin bisher sehr zufrieden mit der App. Alles ist leicht zu verstehen und einzustellen. Ich hatte eine Frage und den Kundenservice kontaktiert. Ich hatte super schnell eine sehr freundliche und kompetente Antwort bekommen. Top! :)

Store

FAMBEES

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Feb. 23, 2024

Great app and great support.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 22, 2024

Jananee was very helpful answering questions I had about the app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Feb. 21, 2024

very friendly support, they helped me a lot!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're really grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

Feb. 21, 2024

Spoke to Annie about a couple of things I didn't understand while setting up the app. She was great answered all my questions and gave a few suggestions of other apps on offer. Plus it was very quick to book a chat

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Feb. 20, 2024

Very good customer support and great value for the free plan!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our app.

5 / 5 Share

Feb. 20, 2024

Sudan was extremely helpful. He customized the widgets for me and even made a couple of other code changes for me that I didn't know how to do. Great service!!!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 20, 2024

Amazing support from Sudhan. He could not have done more to help me get started. BIG THANKS!!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 20, 2024

app is great. Support is awesome. Kavishan helped me out with some configurations and it was quick.

Store

SUBMTR

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 26, 2024

Suki and Jananee was very professional. This app is super intuitive and convenient to use, can't wait to see how it increases sales! Would suggest to any shops that want to add straight forward add-ons to their shop

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 19, 2024

very important app is very useful I highly recommend i good

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our app

5 / 5 Share

Feb. 19, 2024

Support has been awesome ! Jananee worked with me on updating my styling and corrected some selections I had incorrectly set up for what I wanted !

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 19, 2024

Bonjour, Je vous remercie vraiment. Kavishan a été super et patient, très clair. Il m'a bien tout expliqué. Grâce à son aide, je suis capable d'utiliser l'application plus facilement. Thank you so much. You are the best

Using app

6 days

Total reviews

7

Average rating

4.3

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.