Upsell & Cross Sell — Selleasy
Shopify Upsell App | Cross Sell, Cart Upsell, Bundles, etc.
Rating
4.9
feedback
2,043
chart
#28
All reviews
Rating Breakdown
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Jan. 1, 2024
Great support .
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.
Jan. 1, 2024
Good support!
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.
Dec. 31, 2023
Nice app, support said that soon will release new features. Quick support response. Recommend
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 30, 2023
Dhinakar was amazing in helping me set up 3 upsells and customizing them to match my store. I am excited to see how this assists with increasing AOV and boosting my store.
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 29, 2023
Very helpful
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 29, 2023
Very easy to set up and use and amazing help to get it all set up as needed.
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 28, 2023
Amazingly useful shopify app, Kavishan was especially helpful during my first set-up call and look forward to using his set-up and this app's widgets.
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 28, 2023
This people are a joke. 1) They don't tell you that you need to sign up to their free trial in order to use their free tier. 2) YOU will be automatically charged after 50 sales from all sales channels, including google, even none of your customers purchase anything from the upsell prompt. This company is a joke.
It's unfortunate to see that we received this 1 star review because you did not like our pricing model. It's sad that your did not even try the app, as you did not want to accept the app's tiered pricing in the first place. 1) Our tiered pricing is similar to many other apps on Shopify, the app does not abruptly stop working once you hit the tier, instead based on the usage the tier charges are applied. This is conveyed in the first step after our app installation and hence we don't hide anything. 2) We do transparently communicate that we consider order count across all channels (mentioned in app listing, and during app subscription). We have also displayed the explanation before the subscription step. To clarify again, our app running costs are proportional to the order volume, as we also have post purchase upsells, order status page upsells and also by default upsell apps have to listen to all orders for functionality. Finally, we do not accept we are a joke. We are a serious and a responsible company. We serve 30,000+ Shopify stores across all our apps and put our heart and soul to make sure we run reliably and provide the best service. Our team works day and night in shifts for the ensuring the best service to Shopify merchants. But we do understand you do not like our pricing model, and we totally respect your preference. However, our pricing model works for us and all our existing customers and obviously we cannot change it to suit everyone. We think in the heat of the moment, you got frustrated and you left us this review. We can understand your situation. We still hope at some point of time in your e-com journey, we might serve with one of our apps to your satisfaction. If you ever realized that our pricing model is not uncommon or unfair, please do revisit this review. Still we think an app does not deserve the worst rating because of their pricing model (which is also a common one). Still, thank you for trying our app and letting us know your thoughts. Regards, Abishek Cofounder, Selleasy.
Dec. 28, 2023
I contacted Dhinakar regarding the product ad on edit and he was superb. The amount of detail was fantastic. 5 stars, thank you so so much.
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 27, 2023
Kavishan me atendió muy bien,recomendable!!
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Dec. 27, 2023
We have just started using it, but the customer support is amazing, they helped in a minutes, looks good, easy to implement and customize.
Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our product and service.
Dec. 26, 2023
Great product and excellent support by Fabin.
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Dec. 25, 2023
really like the service, the quality of the app so high and very easy to use. really recommended !!
Dec. 22, 2023
An amazing and efficient application with a very high level service team! They helped me get rid of a problem I had with great patience and expertise
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 22, 2023
Just what I needed! So far so good. I had a few questions about some color issues I was having so I scheduled a video meeting and got all my issues fixed thanks to Kavishan. Great customer service!
Dec. 25, 2023
Kavishan, was very kind to help me making some fine tunings that would fit my web page. Great customer service guys!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 22, 2023
Fantastic service and care from this team! Thanks to Sudhan for all his help and care. Appreciated so much!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 22, 2023
I had the most amazing experience with SUKI I was lost completely and had no ideal what she was saying to me and she ask if she could do for me while I watched .I was forever grateful for her help in less then 15 min she had everything set up for me. No mote stress. I was so frustrated at the beginning and now I'm smiling Thank you
We greatly appreciate your remarks, which motivate our team to strive for greatness. We are quite happy to hear that our product and service were pleasurable and that our efforts were valued. Thanks to your support, we are inspired to keep delivering exceptional service.
Dec. 21, 2023
Insanely great customer service. No wait time at all and detailed instructions and help with my problem. We will be using this app forever.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Dec. 21, 2023
The best customer service ever!!! ALSO app is 100% amazing
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