All reviews

Rating Breakdown

  • 5
    97% (2,076 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 95% (2,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2024

Excellent chat service, straight to the issue and straight to a fix. Very impressed.

Store

With

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 / 5 Share

May 22, 2024

amazing support and application! Must have for any ecommerce website

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Suki has been absolutely amazing and answered all my questions. This app is beyond great!

Store

LUXE.

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

This app was very easy to learn and navigate. The support files are excellent. I asked for help and left detailed notes about my issue. I requested a zoom call. Sudan read my back notes and saw my issue. He had it fixed before I joined the zoom call. He is a ROCK STAR.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 21, 2024

Very simple app to use and I've found it works well. Very quick response to an online chat request when I had a problem. Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Kavishan was absolutely amazing! set up all the function on this app for me quickly and effective. Thank you so much! You're awesome!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Very nice app and the costumer service is always there to help with any questions recommend it!

Using app

7 months

Total reviews

13

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 20, 2024

Great app. Excellent support. They helped us fix some styling requests quickly and effectively.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 19, 2024

Veena was super helpful and was able to completely change all the styling needs I had quickly and efficiently. She was super polite and nothing was too much trouble. She also clearly walked me through the app. I would 100% come back and use your zoom service and also recommend you to others. The best customer service ever!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

May 17, 2024

Easy to use and scheduling a zoom for extra help is very convenient. Sud-hn helped me and was knowledgeable and handled all my requests quickly. Highly recommend!

Store

sparoom

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 17, 2024

Timely feedback and help solved the problem efficiently.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 16, 2024

The service is amazing, Annie is very kind and helped Me a lot. The app is really good

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

May 16, 2024

Great customer service. Thanks, Trisha!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 15, 2024

Outstanding customer service! The help desk team meticulously guided us through the app, providing thorough explanations at every step. Their attention to detail and patience made the experience exceptionally helpful.

Store

MyOva

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

5 / 5 Share

May 14, 2024

It's a great app and a helpful support team.

Store

NYTSTND

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 13, 2024

The team was great in helping to implement customizations so that our product add-ons were styled for our store theme seamlessly. Highly recommend.

Using app

26 days

Total reviews

9

Average rating

3.2

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 13, 2024

So far so good! Had some set up issues that turned out to be very basic user error on my end. It was very easy to get live support and quick resolution. Kavishan was super helpful.

Using app

18 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 13, 2024

I haven't had any customers use the app as of yet. However, the agent that helped me today was exceptional!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 13, 2024

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Dec. 2, 2025

Super app and amazing, 10/10 support. Thank you Trissha :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.