All reviews

Rating Breakdown

  • 5
    97% (1,989 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Sept. 1, 2023

I just went through the install process with Veena. She was very well informed and made the set up a breeze. I hope the app generates sales as easily as the customer service set up experience was!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the time you've taken to share such a fantastic review. Your feedback means a lot to us, and it serves as a source of motivation for our team to continue delivering exceptional service. Please reach out to us if you need any assistance with our app. We will always be happy to help you.

5 / 5 Share

Sept. 1, 2023

This app is very intuitive and easy to set up. I'm not a web developer, so for styling changes I set up a zoom call and Sudhan was super helpful (and quick!) in making all the changes I requested so the upsell options looked exactly like I wanted them to and matched our website theme perfectly. Sudhan was great! Highly recommend this app if you want to increase your AOV.

Store

Utu

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 1, 2023

This app was easy to set up and I received an instant response when I had a question. I definitely think it will be very helpful for upselling items.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Sept. 1, 2023

Kavishan was very helpful with set up. Good app

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

5 / 5 Share

Aug. 30, 2023

This is a very useful app! We've been looking for a functional and affordable cross sell app for a long time and are so happy we found Upsell & Cross Sell. Their team member Kavishan was super helpful in getting our cross sell looking good and working smoothly. Thank you!

Using app

About 7 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

5 / 5 Share

Aug. 30, 2023

Perfect! Very good app and support! The best upsell app, and they really help the people with them problem! i recommend

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 30, 2023

Great customer service and the app is already converting! Easy to set up even for a beginner store.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 30, 2023

Febin went above and beyond to assist me in resolving my issue. The level of customer service I received was outstanding and truly made a difference. I couldn't be more satisfied and highly recommend the Upsell & Cross Sell from Selleasy for its excellent support.

Store

MASIGO

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 30, 2023

Great customer service. SID has been very attentive to my requests and solved the problem very quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us.

5 / 5 Share

Aug. 29, 2023

This is the app I was looking for. It has everything I need and it works just fine. The staff is very helpful too. They're ready to help at any time and they do it fast and efficient.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 30, 2023

I am really happy with the chat support ..they executed all my problems in a proper way. Also the functionality is really amazing.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 28, 2023

Logbase support has always been quick and friendly and easy to work with. Their software is great. I recommend them highly.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 28, 2023

Just wanted to leave a review regarding the customer service side Upsell and Cross Sell, Selleasy...so far, the app has been GREAT and it had IMMEDIATE positive results in our online sales. That being said, we ran into a few different issues setting up offers in our Shopify store. We scheduled a tech support meeting, and the customer support is ALL TIME. 5 STAR...our issues were quickly resolved, and the techs on the other end of the meeting were friendly, patient and had an incredible working knowledge of the app and Shopify. Thank you so much for the support!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the time you've taken to share such a fantastic review with us. Your feedback means a lot to us, and it serves as a source of motivation for our team to continue delivering exceptional service. Please reach out to us if you need any assistance with our app. We will always be happy to help you.

5 / 5 Share

Aug. 27, 2023

Great customer service always. They promptly answer everytime. I use seleasy, and two other apps from Logbase Greetings from Mexico.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 27, 2023

App works well for what i need it for. The zoom call with support was very easy and fast to set up. Veena was extremely helpful and fixed my small design issue.

Store

Awoo

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate the time you've taken to share such a fantastic review with us. Your feedback means a lot to us, and it serves as a source of motivation for our team to continue delivering exceptional service. Please reach out to us if you need any assistance with our app. We will always be happy to help you.

5 / 5 Share

Aug. 25, 2023

Excellent Customer Services was provided. Spoke with Kavishan today who first listened to the issue I was facing and then remotely setup the offers for my store. Five Star service. Keep up the good job..

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 25, 2023

the best app and service I’ve ever had

Store

Mevilen

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 25, 2023

Simple à utiliser et pratique : répond parfaitement au besoin. Reste à voir si les résultats sont là

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

1 / 5 Share

Aug. 24, 2023

I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!

Store

CF365

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at that time. We did check your store now, and we think the root cause of the issue might be the app not being enabled in the Theme's App embed. We have reached out to you by email with more information. Hope we are able to connect with you soon.

5 / 5 Share

Aug. 23, 2023

The app is really good. For me especially the one click post purchase upsell is very helpfull. The agents were very quick and professional in assisting me with some adjustments.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

We truly appreciate you sparing your valuable time to share such a fantastic review with us. Please reach out to us if you need any assistance with our app. We will always be happy to help you