All reviews

Rating Breakdown

  • 5
    97% (2,011 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

Aug. 30, 2023

Great customer service. SID has been very attentive to my requests and solved the problem very quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us.

5 / 5 Share

Aug. 29, 2023

This is the app I was looking for. It has everything I need and it works just fine. The staff is very helpful too. They're ready to help at any time and they do it fast and efficient.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Aug. 30, 2023

I am really happy with the chat support ..they executed all my problems in a proper way. Also the functionality is really amazing.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 28, 2023

Logbase support has always been quick and friendly and easy to work with. Their software is great. I recommend them highly.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 28, 2023

Just wanted to leave a review regarding the customer service side Upsell and Cross Sell, Selleasy...so far, the app has been GREAT and it had IMMEDIATE positive results in our online sales. That being said, we ran into a few different issues setting up offers in our Shopify store. We scheduled a tech support meeting, and the customer support is ALL TIME. 5 STAR...our issues were quickly resolved, and the techs on the other end of the meeting were friendly, patient and had an incredible working knowledge of the app and Shopify. Thank you so much for the support!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the time you've taken to share such a fantastic review with us. Your feedback means a lot to us, and it serves as a source of motivation for our team to continue delivering exceptional service. Please reach out to us if you need any assistance with our app. We will always be happy to help you.

5 / 5 Share

Aug. 27, 2023

Great customer service always. They promptly answer everytime. I use seleasy, and two other apps from Logbase Greetings from Mexico.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 27, 2023

App works well for what i need it for. The zoom call with support was very easy and fast to set up. Veena was extremely helpful and fixed my small design issue.

Store

Awoo

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate the time you've taken to share such a fantastic review with us. Your feedback means a lot to us, and it serves as a source of motivation for our team to continue delivering exceptional service. Please reach out to us if you need any assistance with our app. We will always be happy to help you.

5 / 5 Share

Aug. 25, 2023

Excellent Customer Services was provided. Spoke with Kavishan today who first listened to the issue I was facing and then remotely setup the offers for my store. Five Star service. Keep up the good job..

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 25, 2023

the best app and service I’ve ever had

Store

Mevilen

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

Aug. 25, 2023

Simple à utiliser et pratique : répond parfaitement au besoin. Reste à voir si les résultats sont là

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Aug. 23, 2023

The app is really good. For me especially the one click post purchase upsell is very helpfull. The agents were very quick and professional in assisting me with some adjustments.

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

We truly appreciate you sparing your valuable time to share such a fantastic review with us. Please reach out to us if you need any assistance with our app. We will always be happy to help you

5 / 5 Share

Aug. 23, 2023

Assistance was very fast, efficient, and friendly. I solved my issue in minutes! Great support! I'm truly impressed with the prompt and helpful service provided.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It's always a pleasure assisting you.

5 / 5 Share

Aug. 23, 2023

Janani explained the app feature more clear and answered my questions. very useful effective app. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It's always a pleasure assisting you.

5 / 5 Share

Aug. 23, 2023

thank you very much siddhanth for clearing my doubts , as a beginner like me listening my question so patiently and giving valuable suggestion that shows how good this service was

Store

DOZEMYN

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It's always a pleasure assisting you.

5 / 5 Share

Aug. 23, 2023

very Good App i recommended to all use this app i have use in my 5 stores all are good and this app also increase my store sale

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to us that you took the time to share your positive feedback.

5 / 5 Share

Aug. 22, 2023

The app works really well! We've made heaps of extra sales from the upsells and Frequently Bought Together. Support were also great in helping with custom changes we wanted.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to us that you took the time to share your positive feedback.

5 / 5 Share

Aug. 22, 2023

The app dpoes what is supposed to, very flexible from a customization perspective and above all, most important, it has a team that until now always got me covered - if I have an issue we just jump to a zoom call and sort it out!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! It means a lot to us that you took the time to share your positive feedback.

5 / 5 Share

Aug. 22, 2023

I would highly recommend this app. The customer service is amazing. When you have an issue they directly help and come with a solution. They can adjust and customize a lot and take the time for your questions. Thanks Dhinakar for helping me out. 5 stars for sure!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share .

5 / 5 Share

Aug. 21, 2023

Very helpful and very knowledgeable! They helped me to troubleshoot the app, and the way it's implemented. They made a live code change while sharing the Zoom screen. It was very helpful. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

5 / 5 Share

Aug. 19, 2023

I just installed this app and so far so good. The team is very responsive, I could immediately schedule a call and had Sudhan get me started with it. Thanks team for being so responsive in getting us started. Much appreciated, thank you.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.