Upsell & Cross Sell — Selleasy

This has to be the best customer service help I have ever encountered when choosing an app. Not only does the app offer all the features I need but the help with the set up of the features so that they all blend seamlessly with my store was incredible. Thank you so much. I highly recommend using this app.

Quick and helpful service, thank you

Sudhan was very helpfull and fast with amending the widget! Great service

Febin was greatly helpful when I asked for his support. He guided me through the entire journey and solved all the issues I was facing. Selleasy is certainly the best upselling app in the market!

Great and quick support

EDIT 07 Oct 2024: Updating my review below from 2 stars to 5 stars based on response from App Support received today (in 'quotes' below)... really appreciate the effort and accept your response as more than satisfactory. I will look to reinstall the App soon, and will take you up on the offer of support for customisation then. [Quote] I would like to clarify that since the billing is under Shopify's control and we do not have a way to check if the app is enabled or disabled in a store, the app's charges will continue as long as the app is installed in the store. This is the nature of apps in the Shopify app store, and unfortunately, it is out of our control. We completely understand your concern that you have not been using our app, and we are willing to process the refund. We are also more than willing to customize the app widgets for you to suit your needs, as we regularly do for our other customers when they reach out to us via live chat, Zoom call, or email. The contact details are readily available on the app's help page and in the Shopify app store, as shown in the screenshots below. [Endquote] Original review: Limited features, doesn't offer the flexibility needed. While I did get some increases to cart value, I had more abandoned carts where this app showed than without the app... the pop-up is too large and intrusive and not crystal clear what a user needs to do to continue with their purchase. Don't agree with the pricing plan, you're charged even when you have nothing deployed in the app, you start to get billed once you go over 50 orders in a month, just for having the app installed, even when no upsells, cross sells, etc have been activated. Lastly, I uninstalled the app but I am still being charged and there's no customer support email / link. If I am charged again next month while I don't even have the app installed, I will be seeking a full refund.

Veena was so cool and definitely knew what she was doing. Flew off the screen and fixed my issues. You rock, girlypop!

Super good support with the chat function. I thought something was not working but it seems it had to do with my own cache. All solved!

Super fast response and service, highly recommended

Suriyaa was very quick to respond to my request for help. Fixed all the issues I had very promptly.

Highly recommend. Support via live chat was really easy and fast!

Best teams—they really help you when you need it and quickly

Jananee, Thank you for your assistance. you have gone above and beyond. Hope all your co-workers were like you!

Febin from the support team identified the problem I was experiencing in a very short time and solved it immediately. Thank you.

great customer support and the app is easy to use for someone like myself who can't code.

Jan was very helpful. Great customer service and great app!

great support from this app, highly recommended.

Not many apps have this model where you can try it out and see if it is useful (and actually creates sales) before pledging to spend money on it. And if you only sell a few each month, there is no fee. I love these models as they really encourage experimentation and trial. Thanks team.

The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!

ANNIE helped me to set up the app. Everything works well. Very happy with their support and app integration!