All reviews

Rating Breakdown

  • 5
    97% (2,193 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 95% (2,131)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2024

Facile à comprendre et à configurer. Je l'ai utilisé pendant plusieurs mois jusqu'à ce que mes configurations de produits soient trop complexes et j'ai dû demander de l'aide au service de support. En quelques minutes c'était réglé. Vraiment un super service et une super app!

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 5, 2024

Amazing customer service, helped me with setting up my donation at check out.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 4, 2024

Awesome customer support! And great app

Store

Pat Zik

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 4, 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY. HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing. I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

Store

AMALILY

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

5 / 5 Share

April 4, 2024

perfect service! love this app

Using app

8 months

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 3, 2024

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 3, 2024

We love this app! Sudhan in customer service/tech team was amazing at helping us set-up the product.

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 2, 2024

This company has the best support I have ever seem and I know the product will help us a lot with our sales.

Using app

About 20 hours

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave a 5-star review! Your feedback means the world to us and we truly appreciate your support. If you ever need any assistance, please don't hesitate to reach out. Thanks again!

5 / 5 Share

April 2, 2024

great support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your valuable feedback!

5 / 5 Share

April 1, 2024

I got some questions regarding the implementation of this app specially on the design aspect of the widgets so I booked a video call and Jananee from Logbase was really helpful and she did an excellent customer support service. She had all the intention to get the problems solved immediately. Very communicative and oriented to problem solving.

Store

Yeppo®

Using app

29 days

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for the wonderful review! It's always our pleasure to assist you.

5 / 5 Share

March 29, 2024

Great app, Siva was a great help - excellent service thank you.

Store

My Store

Using app

24 days

Developer Reply

Thank you for the wonderful review! It's always our pleasure to assist you.

5 / 5 Share

March 29, 2024

Technical support very helpful with setting up the app and custom CSS. Special shout out to Sid who did help me very much with custom changes. The app is best I have seen on Shopify store.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! It's always our pleasure to assist you.

5 / 5 Share

March 28, 2024

The app does everything I wanted. It can be a little tricky to understand at the very first, but then it's great. The support provided is not 5 stars, it's 10 stars!

Using app

About 18 hours

Total reviews

16

Average rating

3.8

Developer Reply

We're grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

March 27, 2024

Really great app although it is limited due to Shopify policy with discount codes. Spoke with the developer and they are working on that right now. Still a great app with really clean code. Can't wait till they get that fix and I can reinstall!

Using app

3 days

Total reviews

11

Average rating

4.6

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 27, 2024

Great service, you get helped with screenshots aswell!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

Great service. I appreciate they took their time to walk me through set up. We've also added quite a bit of extra revenue with the product add ons.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Easy to use and navigate app. Helps convert. Kavishan helped set it up and provided excellent customer service.

Using app

About 24 hours

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 26, 2024

Dhina from the support team was absolutely fantastic. Great App with a lot of features. I particularly value the support team who helped me edit the widgets to the right aesthetic to match our brand. Dhina went above and beyond to help

Store

Arvuzi

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 23, 2024

Thanks Trissha for the support

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 / 5 Share

March 22, 2024

WOW. what great options for amazing pricing. I was having an issue with the mobile version displaying the widget and they were able to help me quickly and resolved the issue within a matter of minutes. 5 stars

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.