All reviews

Rating Breakdown

  • 5
    97% (1,870 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

April 3, 2023

Great App, was a little confused how to set up but they gave me a zoom call and explained everything very good service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the kind review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

April 3, 2023

The app is working well. This 24/7 Customer support is really helpful. whenever I reach out to them, they solve all issues via zoom

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the kind review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

April 3, 2023

So far just started using the app, don't know if its good yet, but I can say that the service and live chat was super helpful in getting setup!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 1, 2023

Just finished working with the customer service team. They are super easy to work with and fixed my issue as we were talking. I'm using a custom theme called "Thalia" which was giving me integration issues, but after a quick zoom call, I was able to share my screen and show them my issue and now my website works exactly as I was hoping it would!

Store

Capties

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are thrilled to hear that you had a great experience with us and appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 31, 2023

We needed some support on mobile appearance, essentially adding some custom css in the app. Sudan Ravi was my chat support agent and helped efficiently and professionally. High ratings for good support! The app has also been producing some cart upsells. Thanks you!

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Customer Success Team - Logbase

5 / 5 Share

March 31, 2023

Very user friendly and lots of great options to add feature your site. We needed help troubleshooting and we were able to get customer support on Zoom immediately and they fixed the issue in less than 5 minutes. Would highly recommend this app!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 31, 2023

Love this app. I'm a one product store and this app has helped push up sales by between 10-30% taking average order from one sale £7 to AOV of just under £10. The support is very fast too. I would recommend this app.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

March 31, 2023

It's still too early to tell if the App has increased sales or AOV, but what is for certain is that the support is exceptional. Annie and Siddarth were very patient and helped explain everything to me.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 30, 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call. The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us." Thank you so much Rob 😊

5 / 5 Share

March 29, 2023

amazing customer service, and they reply quickly as well, they are really kind and are extremely helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 29, 2023

Very good experience, when you encounter problems, customer service is real-time online response, can quickly solve your needs, nice!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 29, 2023

Good simple app, what I was looking for. Very helpful support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you.

5 / 5 Share

March 28, 2023

Worked with Rahul on ShipEasy. He was incredibly patient and diligent in deploying the app. Afterwards he took me through the Upsell app after I asked him to take me through any other features his company works with that can drive AOV. He was very gracious to take me through and explain how we can use this. It's a risk free app that I plan on building out next week. Great team.

Using app

25 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 28, 2023

Amazing app, their level of customer service is above and beyond. Available and professionals. The app does the job exactly as it should! Highly recommended

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 27, 2023

Great app. Support is amazing. They offer free setup and overview meeting. I had mine with Kavishan and he was very helpful.

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 27, 2023

The app is fantastic and easy to integrate. We took Siva's help to customise the look and feel of our offers, and he was super prompt and helpful. The app is easy to integrate and is really helpful for conversions.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 25, 2023

Got a really great customer service with the team of Siddarth. Amazing experience, I was looking to customize my upsells , I was ablate customized with a great assistance. The best customer service experience I had so far . Really recommend this app to use for upsell , AMAZING !!!!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Really means a lot to me and my team. Regards Siddarth, Customer Success Team.

5 / 5 Share

March 24, 2023

I've been looking for an app like this for long time. Tried so many and so expensive. This works as you'll expect, smoothly. Also live chat and support is excellent

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

March 23, 2023

La instalé y fue super intuitiva de usar, tuve algunos problemas de currency y de idiomas pero el servicio de ayuda por chat fue super rápido y eficiente.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 23, 2023

was looking for an app which offers product bundles. it was easy to install. I struggeled to get the app running with pagefly in the first place, but the support was amazing. Very attentive and provided a quick solution. Now everythings works perfect five stars!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are thrilled to hear that you had a great experience with us and appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.