All reviews

Rating Breakdown

  • 5
    97% (2,084 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 95% (2,040)
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5 / 5 Share

May 20, 2023

Excellent app and even better support. We were having issues setting up the widgets correctly in our store and the support was really helpful in fixing them for us over a quick zoom call

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're really grateful and appreciate you for taking the time to share your valuable feedback with us.

5 / 5 Share

May 19, 2023

Siva was extremely helpful in showing me how to implement the Upsell app with our store in a way that is intuitive for shoppers and that does not interfere with other apps that we have in place. I am very grateful and hopeful that this will increase order revenue.

Using app

9 months

Total reviews

5

Average rating

4.6

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 19, 2023

great customer service. Fix my issue within minutes. Sent a request in and they were on it. Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us such a wonderful review. We are happy that you had a good experience with us and appreciate your positive feedback.

5 / 5 Share

May 18, 2023

Amazing support - fast, willing to help and with a working solution to my question. The product is perfect and work beautifully with my shop. Thank you!

Using app

35 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 18, 2023

We have maybe a dozen apps on our store and I have given a review for two of them. I don't normally give reviews but the two I have (1 of which is this app) I just feel are very deserved. The app is amazing. It has a very user friendly interface and great options. The plans are extremely generous for all stages of a business (up to 100 orders is free which is fantastic for small businesses just starting out). This is almost a no brainer app for every store. It does not affect site speed from the testing we did. It does not inject heaps of code into theme editors. They sent a link immediately that allowed us to do an onboarding zoom meeting where they answered all our questions, gave us a demo, and made some custom changes during the meeting on our store! Very friendly, amazing customer service. You will not be dissapointed.

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 18, 2023

So nice support person I never ever meet! 5 starts! She/ he helps fixed all my 4 sites!.......................

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a 5-star review. Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 16, 2023

Really helpfull assistance, the helped me a lot and resolve my problem , i reccomend this app ! 5 stars

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 16, 2023

They have very helpful customer service and the app has good features and seems to work well. Recommended

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us.

5 / 5 Share

May 12, 2023

The app works great and it even works with translations! We've been using the app for a few months now and we're very happy with it.

Store

Arcadro

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're really grateful and appreciate you for taking the time to share your feedback with us.

5 / 5 Share

May 10, 2023

I'll give this widget 5 stars! Thanks to Janani for helping us with the upsell functions. We were able to generate an additional $270 in sales this week. If the widget could also make the gift price appear as $0 in the cart page, it would be perfect. I also want to express my gratitude to Janani. She's an outstanding woman with deep IT knowledge and passion for her work. If you ever visit Shenzhen, China, I'd love to invite you to dinner and talk about eCommerce marketing.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us a 5-star review. Thanks for the invite and we’ll also be happy to meet you when you visit India! Please feel free to reach us if you have any queries, we are here to assist you.

5 / 5 Share

May 8, 2023

online zoom chat meeting was super helpful, thank you! Best assistant was Kavishan, thank you thank you

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you! We're really grateful and appreciate you for taking the time to share your feedback with us.

5 / 5 Share

May 8, 2023

This is a great app with fast support for modifications and additions. Looking forward to seeing more results at the checkout

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us. Kindly reach out to us if you have any queries. We will be happy to help you.

5 / 5 Share

May 5, 2023

Thank you alot sudhan, you're very much appreciated with your great service. Amazing app i highly recommend.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

May 5, 2023

It's a very fast and nice app. Since using this app, the average order value has gone up a lot. Service is also quick and friendly.

Using app

About 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you! We're really grateful and appreciate you for taking the time to share your feedback with us.

5 / 5 Share

May 3, 2023

Veena was very helpful, kind, and patient with me as she walked me through using the app for the first time! Thank you so much!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us. Kindly reach out to us if you have any queries. We will be happy to help you.

5 / 5 Share

July 4, 2024

Really quick and responsive support. Helped us to set up really quickly and fixed bugs very quickly too. They have an option to Zoom call for help and it's been amazing.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

April 28, 2023

Excellent service. Had trouble getting setup on my own and a rep got me up and running in just a few minutes. Can't wait to see my AOV grow!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us such a wonderful review. We are happy that you had a good experience with us and appreciate your positive feedback.

5 / 5 Share

April 28, 2023

Works great and they have great customer service! Fair price and lots of customization available and you can schedule meetings with them for help or use the live chat.

Store

JLab

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

April 28, 2023

I love the crew at LogBase.io. Very fast to respond, knowledgeable, and incredibly polite. The product works as advertised and I could not have had a better experience with the Upsell/Cross-sell product!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're really grateful and appreciate you for taking the time to share your feedback with us.

5 / 5 Share

April 28, 2023

Amazing customer service. The zoom call was incredibly helpful, and I was able to customize the app for my necessities.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.