Upsell & Cross Sell — Selleasy
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lovely team & very responsive , everytime i request something they immediately do it. so excited to be using this app & i highly recommend it to everyone
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Unfortunately, my most recent experience with this team has been deeply disappointing. I specifically asked for a change not to be implemented yet and made it clear that I needed the option to control when it goes live. Despite that, the change was pushed through without my approval. I followed up immediately—but was ignored. That silence cost us sales and showed a complete lack of regard for communication or accountability. When I finally got a response, it felt robotic and insincere. No real apology, no ownership of the impact—just copy-paste replies that made it clear my concerns weren’t being taken seriously. This is not how you treat clients. A simple, honest acknowledgment and a bit of empathy would’ve gone a long way. I hope the team takes this as a wake-up call to handle things more professionally moving forward.
We sincerely apologize for the unfortunate incident. We’ve reached out via email to inform you that an internal investigation was already underway regarding this matter. We are committed to learning from this and taking the necessary steps to prevent such situations in the future.
Great Product & Great Support
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Dhinakar has been very helpful to set up my Selleasy and Dealeasy app! clear and understanding.
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Rahul and Sidharth has helped us in App setup.!!Highly recommend
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Excellent customer service! Love the app!
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Veena was extremely helpful in explaining all of the benefits. Great app and would highly recommend.
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Dhinakar did a very good job, setting up our app. Very helpfull and friendly. Now I hope app will be just as good and usefull. Until now - great customer service :)
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Great and Helpful Customer Services
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This app has definitely helped my sales. Very easy to use for cross-sells and upselling. Rahul is also super helpful if you have any issues.
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Kamesha was amazing and fast with the support he provided. He guided us through the setup and showed us the variations in changing the layout.
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I love the app. I have increased by sales by 10% The customer service provided was timely.
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Lightning-Fast Support! Integrated Upsell & Cross Sell into my Shopify store for upselling is a game-changer! Super intuitive, seamless setup. I ran into a snag and reached out to support - the problem was solved in under 30 minutes! Kudos to the team for top-notch service. Highly recommend!
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Amazing support! always there when I need them, Febin and raj are amazing
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Very good working app, and good support. Febin Rahman was easy to talk with and explained everything very nicely
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Highly recommended. App works correctly. I needed additional explanation to improve configuration, and the Support team easily understood my questions and were responsive to give me the support I needed.
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“We're really grateful and appreciate you taking the time to share your rating with us."
So far, I've had a very pleasant experience with this app and the support team. I was a little put off by having to communicate with the support team via email instead of live chat, but it's not the end of the world. The app works very well and the support team was very kind to work with.
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Veena was very helpful and remedied my questions perfectly!
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What a great service! Febin did a fantastic job fixing small details and showing arround the app - had an hour almost instead of 30 minutes zoom talk. All working like expected, smooth app.
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