All reviews

Rating Breakdown

  • 5
    97% (2,084 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 95% (2,040)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2023

We needed some support on mobile appearance, essentially adding some custom css in the app. Sudan Ravi was my chat support agent and helped efficiently and professionally. High ratings for good support! The app has also been producing some cart upsells. Thanks you!

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Customer Success Team - Logbase

5 / 5 Share

March 31, 2023

Very user friendly and lots of great options to add feature your site. We needed help troubleshooting and we were able to get customer support on Zoom immediately and they fixed the issue in less than 5 minutes. Would highly recommend this app!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 31, 2023

It's still too early to tell if the App has increased sales or AOV, but what is for certain is that the support is exceptional. Annie and Siddarth were very patient and helped explain everything to me.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 30, 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call. The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us." Thank you so much Rob 😊

5 / 5 Share

March 29, 2023

Very good experience, when you encounter problems, customer service is real-time online response, can quickly solve your needs, nice!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 28, 2023

Worked with Rahul on ShipEasy. He was incredibly patient and diligent in deploying the app. Afterwards he took me through the Upsell app after I asked him to take me through any other features his company works with that can drive AOV. He was very gracious to take me through and explain how we can use this. It's a risk free app that I plan on building out next week. Great team.

Using app

25 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 28, 2023

Amazing app, their level of customer service is above and beyond. Available and professionals. The app does the job exactly as it should! Highly recommended

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

March 27, 2023

Great app. Support is amazing. They offer free setup and overview meeting. I had mine with Kavishan and he was very helpful.

Using app

13 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 27, 2023

The app is fantastic and easy to integrate. We took Siva's help to customise the look and feel of our offers, and he was super prompt and helpful. The app is easy to integrate and is really helpful for conversions.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

5 / 5 Share

Feb. 11, 2026

I've been looking for an app like this for long time. Tried so many and so expensive. This works as you'll expect, smoothly. Also live chat and support is excellent

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

5 / 5 Share

March 23, 2023

La instalé y fue super intuitiva de usar, tuve algunos problemas de currency y de idiomas pero el servicio de ayuda por chat fue super rápido y eficiente.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

5 / 5 Share

March 23, 2023

I really like this app. The design is beautiful and I am satisfied with how it works. It is also compatible with other apps that I have been using. Great app:)

Using app

4 days

Total reviews

19

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 23, 2023

Annie is super helpful and kindly enough to check the coding for me because of some issues in my theme. Zoom call service is the best!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

“We're really grateful and appreciate you taking the time to share your rating with us."

5 / 5 Share

March 22, 2023

The customer service is so good, and the layout shows beautifully. The app could help you create the addon section, frequently bought together section and cart page and thank you page, it's powerful!

Store

HOVSCO

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.

5 / 5 Share

March 22, 2023

Dhinakar heeft me keurig op weg geholpen, moet nog flink aan de gang met de app maar vooralsnog ziet het er top uit.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Customer Success Team - Logbase

5 / 5 Share

March 21, 2023

I can honestly say, hands down, this is such a great app. But further more... the customer service team are AMAZING! You can book a zoom and they'll change the look and feel of the upsell pop up so it has the same look and feel of your branded shop. It took less than 15 minutes of being on the call and they interacted with me whilst making the changes to make sure I was happy. Honestly... what a service! Very impressed and would highly recommend. The app works beautifully.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's always our pleasure to assist you. We thank you for the wonderful review. Helps our app a lot to grow bigger. Customer Success Team - Logbase

5 / 5 Share

June 5, 2024

I am so happy I went for a demo to find out how this works. I had set up (very easily) a couple of product page offers, but I could see the app had lots of potential so I organised (again very simple to do) a Zoom call to demo. Amazing product with so much potential. Many thanks to Dhinakar for his clear explanation, application of process to my business, and general technical brilliance. UPDATE: After using this app for months, I had a problem today, used online chat, and then they submitted to the developers, who came back with a solution, same day. Thank you SellEasy.x

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon. Customer Success Team - Logbase

5 / 5 Share

March 20, 2023

Really great app and amazing customer service to customise to my needs and site requirements. Thank you.

Using app

13 days

Total reviews

5

Average rating

4.8

Developer Reply

We appreciate you for taking the time to leave us your feedback. Thank you very much! it's a big support for our long run.

5 / 5 Share

March 17, 2023

The App is easy to use and very helpful. Customer service is professional and efficient. Highly recommend.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate you for taking the time to leave us your feedback. Thank you so much!

5 / 5 Share

March 16, 2023

Very quick and helpful support through the online chat. I needed to move the upsell box into some custom content on the products page and I was shown how to do it in a few minutes. Thanks a bunch.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you for taking the time to leave us your feedback. Thank you so much!