All reviews

Rating Breakdown

  • 5
    97% (2,084 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 95% (2,040)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2023

HIGHLY recommend this app. I use it for an add on to my products. It works very well but the best part is the customer support. It's outstanding. They got back to me quickly and made a couple adjustments for me. They stand behind their work and really care about their customers.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a wonderful review!

5 / 5 Share

Feb. 3, 2023

Great customer experience and solve our problem in half hour. highly recommenced if you are running a shop

Using app

About 3 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify app. We are thrilled you had an awesome experience with our super-fast customer service. Feel free to get in touch if you need anything at all! :) Thanks Sudhan Logbase

5 / 5 Share

Feb. 1, 2023

Excelente aplicación, sobre todo el servicio y soporte es mucho mejor. Recomiendo ampliamente Upsell & Cross..

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Does what it says, and with great user interface and intuitive set up otions. Fantastic and swift support.

Using app

About 13 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your kind review, Its really a lot for us.

5 / 5 Share

Feb. 1, 2023

Easy to customize and has customer support. Can customize where the widget shows up and can also add CSS to make it look good.

Using app

9 months

Total reviews

14

Average rating

4.4

Developer Reply

“Thank you for reaching out and providing us with valuable feedback”, We're really grateful and appreciate you taking the time to share your rating with us.

5 / 5 Share

Aug. 7, 2024

Great app, has increased our cross selling noticeably! More importantly the support team are very responsive and happy to help with things that my be outside the scope of the app i.e. custom coding certain messaging in differnent languages. Another great experience today 7/8/2024 - Veena in support was amazing, and very patient

Using app

Over 2 years

Total reviews

15

Average rating

3.5

Developer Reply

Thanks for your kind review, Its really a lot for us.

5 / 5 Share

Jan. 30, 2023

Awesome costumer service. Thank you Siva for your help Siva. The app is also working great. Better than others I have tried before.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Super helpful & very quick team. This is a great app to up & cross-sell on your store and you can easily compare what option works best for your store using their stats.

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your wonderful review. It's really a lot for us..

5 / 5 Share

Jan. 26, 2023

The tech support is amazing, the app also comes with a handy option. highly recommended. thank you.

Store

Bravose

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful & kind review! Really means a lot to us.

5 / 5 Share

Jan. 25, 2023

Scheduled a support call with Selleasy on Upsell & Cross Sell app at 11pm, I got the best customer service from Annie! She answered all my questions, showed me settings and explained reports, such helpful support and app. Strongly recommend!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review, It really helps our app to grow further.

5 / 5 Share

Jan. 25, 2023

Great The assistance provided by this app is top-notch. The responses are quick and accurate, making it a valuable tool for any user.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review, It really helps our app to grow further.

5 / 5 Share

Jan. 24, 2023

The support is just insanely good! I wish so hard that every company worked this way. Just: THANK YOU!

Store

Colmol

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind review! 🙏🏻 It's always our pleasure to assist you.

5 / 5 Share

Jan. 20, 2023

The app that I have been looking for! Easy to use, with great features, and very helpful staff! Thanks a lot

Store

Pureal

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your wonderful review!

5 / 5 Share

Jan. 19, 2023

Great app, sleek design and great customer service! I would recommend this app to other stores. Thank you

Store

Kepel

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

5 / 5 Share

Jan. 19, 2023

Very helpful and attention to detail. Great experience with the app. Thank you for your help! Much appreciated! I will definitely recommend them to others.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review!

5 / 5 Share

Jan. 18, 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.

5 / 5 Share

Jan. 17, 2023

Great experience, best customer support. Very helpful to someone who just started using the APP. They did their best every time and very fast. I recommend this app compared to others because of this customer support, you won't regret it.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It is always our pleasure to assist our customers.

5 / 5 Share

Jan. 16, 2023

I have tried many of these apps, but I have never received such prompt replies, and thanks to the accurate support, I was able to accomplish what I wanted to accomplish at the time of implementation without any problems. I highly recommend it for small to mid-size stores because of the low cost of implementation.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful & kind review!🙏🏻

5 / 5 Share

Jan. 15, 2023

Fast replies and very helpful team. This app works very well and has generated significant sales through the shopping cart popup.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review!

5 / 5 Share

Jan. 13, 2023

Very helpful, I love that I can jump on a zoom call and have my problems solved quickly! Loving this app so far.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review! please reach out to us for further assistance, we'll be happy to help!