All reviews

Rating Breakdown

  • 5
    97% (1,879 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)
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5 / 5 Share

March 16, 2022

This app is easy to use and has a great, straightforward support that works to resolve my issue quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Sharon for the wonderful review! 🙏😊

5 / 5 Share

March 16, 2022

The app included everything we needed, however, it did require some design customisation to make it fit with our current theme. The team at LogBase has been exceptional, not only responding to our requests very quickly but going above and beyond to make their app fit seamlessly to our site. We would highly recommend this app and the team behind it! 10/10

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you Sean for the wonderful review! 🙏😊

5 / 5 Share

March 12, 2022

Upsell & Cross Sell kit is fantastic. We've tried a dozen of these type of apps and the this one is simply a cut above the rest. The team at LogBase are incredibly flexible and agile - they went above and beyond to help us implement a customized solution for our site. Their attention to detail, and eagerness to work with us and deliver on their promise was particularly refreshing, given the dozens of similar apps out there that are all bark, but no bite.

Store

Revela

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Enzo for the wonderful review! And, for taking time and writing an elaborate one! 🙏😊

5 / 5 Share

March 11, 2022

I wanted to create an Upsell popup but was a little confused. I schedule a zoom meeting and they helped with not only setting up the offer but color customization as well. Awesome work. Thank You!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🙏😊

5 / 5 Share

May 25, 2022

The app is amazing and easy to use and the customer service is incredibly helpful with customisation, recommend 10/10

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for the wonderful review! 🙏😊

5 / 5 Share

March 10, 2022

Does exactly what it says, 4 different places to upsell, all can be toggled! Proactive support that will customize the look for you. I hope they will add another way to apply discounts in the future since often customers already have a discount.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Taylor for the wonderful review! With discounts there are different approaches - 1) a conservative approach of working with Shopify discount codes (does not allow stacking), or 2) a riskier approach of creating a draft order (can possibly conflict with other apps). We took the conservative approach for now, but we are constantly watching this space and will keep you updated on any improvements.

5 / 5 Share

April 9, 2023

This has to be one of the best FREE apps available, it is an easy set-up, looks very stylish and the team behind it offer a premium support service. There were a few issues with my theme, to begin with, but the response was immediate with the live chat and they added some custom CSS to get it looking exactly how we wished, they even contacted another app developer (Exemptify) to integrate and display prices as per IP address to show the price including the VAT depending on the country. The Amazon-style "Frequently brought together" bundle is amazing. Don't hesitate to add the wonder app to your collection. UPDATED 10/04/23 Once again the developers were able to swiftly fix a styling issue we had and all was dealt with professionally with backup emails and support Big shout out to Janani who was amazing in the latest edit

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Jeff for taking the time and writing such a wonderful review! 🙏😊

5 / 5 Share

March 9, 2022

Great app, the support team are very helpful and make sure they do whatever they can to sort any problems!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Jessica for the wonderful review! 🙏😊

5 / 5 Share

March 8, 2022

I'm fairly new to using this app but I Love it already! It's super easy to use and integrates very well with my shop. Highly recommended!

Using app

10 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you Christina for the wonderful review! 🙏😊

5 / 5 Share

March 8, 2022

Perfect app for cross-selling, and AMAZING customer support, very reactive! i think this is the best app if you are looking cross-selling

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Thomas for the wonderful review! 🙏😊

5 / 5 Share

March 8, 2022

Recommend this plug-in if you are looking for upsell plug-in. I used this plug-in for a few days, all functions are great and able to help me to increase the sale. CS service is good, quick response and help me to fix my problem. The most important is this plug-in is FREE!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Celia for the wonderful review! 🙏😊

5 / 5 Share

March 7, 2022

The app works great and their customer support is amazing. They immediately respond whenever you need help.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review!

5 / 5 Share

March 7, 2022

Just found this app a couple of days ago. After searching through numerous upsell apps and being disappointed by their lack of support or pricing structure, I was so happy that I found this app. I had a question and I was offered a zoom call immediately. All my questions have been answered and problems on our product page solved. Amazing team and big shoutouts to Abishek!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Lukas for the wonderful review!

5 / 5 Share

March 6, 2022

Great app and great team. I got a conversion in my first hour of using this app, let's see how it goes! Abishek was very helpful in customizing the app for my site. Install this app and take advantage of the installation call on zoom. Highly recommended.

Using app

7 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you David for the wonderful review! 🙏😊

5 / 5 Share

March 4, 2022

Abishek and the rest of the Logbase team have been incredibly helpful to our small business in helping optimize our new website. They provided custom coding on the spot to match our theme and product page layout, and followed up with excellent support. I highly suggest taking the time to hop on a zoom call with them to help optimize these features for your site, as it was so worth it! We are also adding a few of their other helpful app add-ons now to improve our customer experience, and are impressed by their price and functionality. Thank you, Logbase! Highly highly recommend.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Harmony for the wonderful review!

5 / 5 Share

March 3, 2022

The team are super dedicated and super responsive on getting this app to work on our store. the functions loads fast, and straight to the point to the function of the app across. Even getting them to work with full CSS customisation! simply WOW! This app is already great and much better then the competitors, and they are only at the infancy of the app, looking forward to more updates! Anna & Abishek, thank you so much for your prompt support.

Using app

3 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the wonderful review!

5 / 5 Share

March 3, 2022

I'm really happy with this app. I have tried several previous apps for 'frequently bought together' but this one really is quite simple to set up and I think it's going to really help increase my average order. Plus it has a lot more features than some of the other apps. I'm looking forward to using the Upsell pop up too - something I have been looking for, for ages. I had a question about styling and the support from Abishek was instant. He's been very helpful and made the changes - he even suggested some improvements that I hadn't spotted. Really appreciate the fast response - and a great app! Thanks!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review!

5 / 5 Share

March 2, 2022

Excellent app and excellent support team. Abishek from the support team is the best. He will help you configure the app as you need it. Great work.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Dario for the wonderful review! 🙏🏻

5 / 5 Share

March 2, 2022

So great team. Helped me like in 1 hour, customized everything for me. What a great experience with these guys!!!!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Arnis for the wonderful review. 🙏🏻

5 / 5 Share

Feb. 27, 2022

they have excellent customer support and technical team which sorted out issues of upsell button, they provide assistance via zoom which is very helpful

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Aslam for the wonderful review!