All reviews

Rating Breakdown

  • 5
    97% (1,989 ratings)
  • 4
    1% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 96% (1,961)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2023

Excellent product and top class support. The team was fast to respond and made live tweaks for us to get the implementation working exactly as needed. Highly recommended! UPDATE: We had some follow up questions about how to do another customised function with the app and the team quickly jumped in and completed the work for us. Amazing service and super helpful team to work with. We're recommending the app to all store owners we speak with.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Neil for the wonderful review! 🙏😊

5 / 5 Share

March 30, 2022

I contacted support with an issue on the dashboard side. The response and solution was very quick. Plus, they gave me some suggestions and tweaked the app to better adapt it to my theme and other apps I have installed. Truly this is above and beyond, didn't realized I needed those changes. Abishek was amazing!!!!

Using app

27 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you Martha for the wonderful review! 🙏😊

5 / 5 Share

March 30, 2022

I have finally found the right app for my store! After researching and trying out apps like reconvert, I find this app a much better option! The customer service is superb btw!

Store

LeMed

Using app

35 minutes

Total reviews

7

Average rating

3.3

Developer Reply

Thank you for the wonderful review! 🙏😊

5 / 5 Share

March 29, 2022

Had my first set up call with the team and they were truly helpful and thorough. Seriously look forward into diving deeper on all the upsell features, but for now I feel seriously confident in the app AND the customer support!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Carlos for the wonderful review! 🙏😊

5 / 5 Share

March 28, 2022

this apps worth my time to review for it. Nailed and Recommended. It could be better if can let us customised the colour.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Mason for the wonderful review! 🙏😊 Currently we are customizing the colors and style, but we'll plan to provide a user interface in the coming releases. Until then you have all our support!

5 / 5 Share

March 28, 2022

App works great, and their support team is very helpful. They helped us customize the look for our site quickly and efficiently. Keep up the good work!

Using app

12 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you Shapiro for the wonderful review! 🙏😊

5 / 5 Share

March 28, 2022

We had an issue where the app was not working as intended with our theme. We reached out to the team through their support chat and they had us up and running in no time! Great customer service and the app now works great!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Dan for the wonderful review! 🙏😊

5 / 5 Share

March 27, 2022

Logbase helped me to set up the offers. They provided me a great customer service. the app is easy to set up.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you George for the wonderful review! 🙏😊

5 / 5 Share

March 24, 2022

Possibly the best customer service, I've ever experienced. Every theme is different and not all apps will work right off the bat with your theme. The response team took 5 star care of my site. They responded to my messages in less than a minute and I was in a zoom call with a customer rep in less than less than 3 minutes. They took notes of my problem and fixed it in less than 24 hrs. Truly the best app experience Ive had. Oh and the app works amazing as well. Does it everything it needs to do.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🙏😊

5 / 5 Share

March 24, 2022

Easy to use, provides exactly what we are looking for in an upsell app addon to our website. Support was quick to set up a zoom conference with a question that we had in regards to using the app. Can't wait to see how it works once we have our website up and running.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🙏😊

5 / 5 Share

March 23, 2022

Excellent app and service. The team were able to place the widget where we needed it for our template and store style. Thank you!

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you Glenn for the wonderful review! 🙏😊

5 / 5 Share

March 23, 2022

Thank you Janani, you were Awesome! You took the time to evaluate my concern and handled it in a timely manner.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🙏😊

5 / 5 Share

March 22, 2022

Easy to install and i know nothing about websites and i managed to do it, i had a zoom meeting with the team and they did some work for me and was so helpful and they made it very clear for me to understand. Defo recommend this App

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Joanne for the wonderful review! 🙏😊

5 / 5 Share

March 21, 2022

We have been using this app for only 2 days now but already seen tremendous success and conversions (yes, you can track and measure conversions from this app). The customer service is A+ - Stellar and Unmatched. Especially since this is a Free App, we have never seen such great support and we have used many third-party vendors, app and plugins before. We received customizations, recommendations and setup support in a matter of a few hours and everything is working as it should. HIGHLY RECOMMENDED! JUST WOW! Thank you LogBase!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Jonathan for the wonderful review! 🙏😊

5 / 5 Share

March 28, 2022

excellent service from their part and they helped me a lot on my requirements. 100% recommended ty guys

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Easy to use App. Quite powerful in capabilities and can't beat the price. The support team is excellent. They went above and beyond to help me with my setup.

Store

hipave

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Gaurang for the wonderful review! 🙏😊

5 / 5 Share

March 16, 2022

Great app and amazing customer service, love it ! Just missing one feature imo, the ability to have multiple translation in app.

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you Damien for the wonderful review! 🙏😊 We look forward to complete the multi language feature and update you in a few days from now!

5 / 5 Share

March 16, 2022

This app is easy to use and has a great, straightforward support that works to resolve my issue quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Sharon for the wonderful review! 🙏😊

5 / 5 Share

March 16, 2022

The app included everything we needed, however, it did require some design customisation to make it fit with our current theme. The team at LogBase has been exceptional, not only responding to our requests very quickly but going above and beyond to make their app fit seamlessly to our site. We would highly recommend this app and the team behind it! 10/10

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you Sean for the wonderful review! 🙏😊

5 / 5 Share

March 12, 2022

Upsell & Cross Sell kit is fantastic. We've tried a dozen of these type of apps and the this one is simply a cut above the rest. The team at LogBase are incredibly flexible and agile - they went above and beyond to help us implement a customized solution for our site. Their attention to detail, and eagerness to work with us and deliver on their promise was particularly refreshing, given the dozens of similar apps out there that are all bark, but no bite.

Store

Revela

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Enzo for the wonderful review! And, for taking time and writing an elaborate one! 🙏😊