All reviews

Rating Breakdown

  • 5
    96% (334 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 90% (313)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

Koala Free Gift Buy X Get Y is an awesome promotional app with a free gift feature. There are powerful functions and excellent UI/UX design makes it easy for the admin to operate. Also, the customer service is very efficient and professional. Thanks to Gyte for his professional and friendly assistance.

Using app

6 minutes

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Everything looks good so far! I was helped instantly and was able to put in place the necessary strategies to make my page look more attractive!

Store

Beautiq

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

VERY HELPFUL, QUICK TO HELP. APPRECIATE IT

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Simple to set up and straightforward. Gyte has also been quick to respond to my query and helpful. Only suggestion is to make it so that customers are able to remove gifts.

Store

Quikmat

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Easy to use and Great Customisability

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Free and works amazing. Support team fixed my issue in an excellent manner. Highly recommend.

Store

Mushify

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 22, 2025

very helpful and kind, I am fully satisfied

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Louie was amazing! handled my questions quickly and professionally. Even came back because I forgot to ask something and he jumped right back on the Chat. If you look on my store, we pride ourselves on Old School Customer Service, Louie has that special touch!

Using app

About 2 hours

Total reviews

18

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Attualmente l'app per inserire automaticamente un regalo nel carrello funziona perfettamente, semplicissima da configurare proprio ciò che mi serviva. l'assistenza risponde velocemnte e sono molto disponibili ad aiutarti a risolvere qualsiasi problema con spiegazioni dettagliate e schemi per modificare le impostazioni in modo corretto. per ora la consiglio.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

good

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Very prompt assistance, love it, Max was great

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

So far working great and easy to set up!

Using app

33 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 17, 2024

Super, le support est très réactif et d'une grande aide. Un merci particulier à Louie qui m'a beaucoup aidé. Je recommande cette application.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

La aplicación es realmente fácil de configurar y usar, incluso si no tienes mucha experiencia previa, hacen que todo el proceso sea mucho más cómodo y práctico. Además, el equipo de soporte es excepcionalmente amable y atento. Es genial poder recibir respuestas rápidas en nuestro propio idioma, lo que hace que cualquier duda o problema se resuelva sin complicaciones. Se nota que se preocupan de verdad por los usuarios y eso se agradece muchísimo. En general, una app muy recomendable: combina funcionalidad, facilidad de uso y un soporte al cliente de primera. ¡Estoy muy contento con la experiencia y nuestros clientes también la disfrutan mucho!

Using app

8 months

Total reviews

14

Average rating

4.4

5 / 5 Share

Dec. 11, 2024

This app does its job smoothly. Support is excellent. Highly recommended!

Store

QLU

Using app

4 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 10, 2024

The Koala Free Gift Buy X Get Y app works well for setting up promotional gifting campaigns, but it does have some limitations. One key constraint is that the app may stop offering gifts if too many active promotions are running simultaneously, which can be restrictive in certain scenarios. However, the support team is incredibly dedicated and always ready to assist. Max, in particular, provides exceptional service and is always available to help resolve any issues that arise. Despite these limitations, the app remains a reliable tool for basic promotional strategies, especially with such attentive customer support.

Using app

1 day

Total reviews

7

Average rating

4.9

Developer Reply

Hello, Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

5 / 5 Share

Dec. 9, 2024

Store

Tapo UK

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Support super réactif et application facile qui correspond à nos besoins !

Store

Élhée

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Amazing app!!! Easy to install and get started. Support is amazingly quick. Was trying to figure out how to add multiples and support replied within an hour with how to set up the rule I missed. Definitely would recommend!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Excellent app with plenty of conditions & parameters to meet most, if not all possibilities of BOGO campaigns. Tech support (Gyte & Louie) is lightning fast in responding ready with solutions upon first contact. Perfect for online only store, and will await their good news on rolling out POS support for this app.

Using app

1 day

Total reviews

6

Average rating

4.3