All reviews

Rating Breakdown

  • 5
    96% (311 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 90% (294)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 7, 2025

I'm sick of this company. I already pay $599 per year for Upsell Koala. The purpose of the app is to offer upsells to my customers. Now they want me to get a SEPARATE app for a SEPARATE subscription just to be able to do a BOGO upsell. That's ridiculous. I'm unsubscribing from both just because I don't like being taken advantage of.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

1 / 5 Share

Sept. 29, 2025

was great then they messed it all up

Using app

10 months

Total reviews

7

Average rating

1.3

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

1 / 5 Share

April 2, 2025

It was free but now you need to pay to use it

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

1 / 5 Share

March 24, 2025

wasted so much time time trying to get this to work

Store

Shield

Using app

1 day

Total reviews

4

Average rating

2.8

Developer Reply

Hello, Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

1 / 5 Share

March 10, 2025

The free gift was not applied to my orders correctly. As a result, I had to issue refunds to customers, and some did not complete their orders because they were being charged for the free gift. I received numerous complaints. I do not recommend using this app

Store

Damtuh

Using app

6 days

Total reviews

3

Average rating

2.3

Developer Reply

Hello, Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team