All reviews

Rating Breakdown

  • 5
    96% (334 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 90% (313)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 28, 2025

fast replies :)

Store

Audika

Using app

38 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback! 😊 We’re happy to hear you’re enjoying our fast support. We always strive for a 5-star experience—if there’s anything we can do to make it even better, we’d love to hear from you! — The ProfitKoala Team

4 / 5 Share

Aug. 26, 2025

A good app

Store

TUI

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

4 / 5 Share

April 17, 2025

Great customer service. The only thing whats missing is a nice progress bar. I would give 5 stars, but the permanent spam I get via mail, contact formular and instagram messages are a bit too much.

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team

4 / 5 Share

March 28, 2025

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for leaving a rating! If you have a moment, we’d love to hear any feedback on how we could make your experience a full 5 stars—it helps us improve the app for you and everyone else. — The ProfitKoala Team

4 / 5 Share

Feb. 28, 2025

Downloaded and tried 5 other apps before coming across Koala. It's the most streamlined and user-friendly app I've tried so far, however, I would like more shopper-friendly features, but Louie was a great help! Will be using, and hopefully, they can add those shopper-friendly features soon ;)

Using app

18 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your kind words! 😊 We’re glad Louie was able to help and that you find Koala user-friendly. We’ve reached out via email to discuss your suggestions for shopper-friendly features and are looking forward to your reply.

4 / 5 Share

Feb. 14, 2025

The app is great, the best part is it is free of cost along with this they give support let me say quick support for me. Need some more changes and improvements, suggest some to them. Hoping them to implement those soon.

Using app

11 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! 😊 We’re glad to hear you’re enjoying the app and our quick support. We appreciate your suggestions for improvements and have sent you an email to discuss them further. We look forward to your feedback and will continue working to make the app even better! — The ProfitKoala Team

4 / 5 Share

Dec. 10, 2024

The Koala Free Gift Buy X Get Y app works well for setting up promotional gifting campaigns, but it does have some limitations. One key constraint is that the app may stop offering gifts if too many active promotions are running simultaneously, which can be restrictive in certain scenarios. However, the support team is incredibly dedicated and always ready to assist. Max, in particular, provides exceptional service and is always available to help resolve any issues that arise. Despite these limitations, the app remains a reliable tool for basic promotional strategies, especially with such attentive customer support.

Using app

1 day

Total reviews

7

Average rating

4.9

Developer Reply

Hello, Thank you for your review. We are keen on improving our free application. We are really looking forward to talking to you or receiving more feedback via email. Looking forward to hearing from you. Regards, Koala Gift team