USAdrop‑Dropshipping & POD
All reviews
The customer service chat is very fast at responding So if you have any issues, you just one chat away in order to get your answers answered Top Service it took less than 1 minute
We worked with USAdrop for nearly 3 years and always tried to be patient through multiple issues. Unfortunately, our most recent experience crossed a line that we can no longer ignore. Due to internal miscoordination and missed response deadlines on their side (account by Krystal), 24 customer orders were returned, forcing us to issue refunds, lose advertising spend, and suffer damage to our brand reputation. These were real, measurable losses not just delays. Despite them admitting that the issue was caused by their internal operations, they refused to provide any compensation and stated that refunds are “not possible under their procedures.” Because of this, we are now actively transitioning to a new fulfillment partner. If you are running a serious brand where speed, accountability, and reliability matter. I won't recommend working with them. On top of this, they charge $29/month for their fulfillment app, which is slow, frequently lags, lacks useful data, and is far less comprehensive than expected. Even at higher order volumes, it is not free and not worth the cost for the limited functionality provided.
My experience so far has been very good. My orders sync smoothly and the support team is always helpful and responsive. A great app that really makes the dropshipping workflow easier.
USADrop is great! I would recommend. Evie is the best agent ever.
I have greatly enjoyed working with USAdrop for several months. Their customer service is excellent and they have been very reliable. I highly recommend working with them!
I’ve been working with USAdrop for a while now, and the experience has been nothing short of exceptional. Not only is their platform smooth, simple, and reliable to use, but the support behind it truly makes the difference, especially my agent, Viya. She’s been incredibly supportive and professional, always quick to respond and ready to help, even in urgent situations or outside regular hours when most wouldn’t expect a reply. Viya consistently goes above and beyond sourcing quality products at great prices, ensuring fast fulfillment, and genuinely caring about my business success. USAdrop has streamlined my workflow, improved delivery times, and given me peace of mind with every order. Highly recommended to anyone looking to scale efficiently with a partner they can trust. Huge thanks to Viya for all the dedication and amazing service!
Working with Catherine from USADrop has been an absolute pleasure. She’s always there when I need her, responding quickly and handling every request with care and precision. Catherine truly goes above and beyond — she doesn’t just process orders; she takes the time to understand my needs, answer all my questions about products, processes, and shipments, and make sure everything runs smoothly. What stands out the most is her dedication. She often replies even after her working hours, keeps track of all our conversations, and ensures that every order is shipped correctly and on time, just as promised. Since I started working with her, I’ve felt so much more confident and stress-free about my business operations. She’s made all the difference, and I sincerely hope we’ll continue growing together.
I’ve been working with them for over two years, and they’ve completed many deliveries for me. I highly recommend their service.
Smidig partner för dropshipping – USA Drop levererar! Jag har använt USA Drop som leverantör till min Shopify-butik under en längre tid, och är riktigt nöjd. Plattformen är enkel att använda, leveranserna är snabba och kommunikationen fungerar utmärkt. Jag uppskattar särskilt hur smidigt det går att synka produkter direkt till Shopify och hur deras team hjälper till. Appen i telefonen är smidig när jag lägger mina betalningar också. Jag har alltid fått hjälp när jag behövt det, oavsett om det gäller produktfrågor eller frakt. Kort sagt – USA Drop har förenklat hela min dropshipping-verksamhet. Jag rekommenderar dem varmt till alla som vill ha en pålitlig partner för Shopify.
Working with Viya has been an excellent experience for our business. She’s always quick to respond, provides top-quality products at great prices, and consistently delivers exactly what we need. Highly recommend her for reliability, speed, and value.
I’ve been working with USAdrop for almost a year now, and I can honestly say I’ve never had a single complaint or negative experience. Their prices and product quality are always top-notch, and the service is outstanding. Jamie, my private agent, is by far the best I’ve ever worked with. Always quick to respond, incredibly reliable, and makes sure everything is done exactly the way I want. I can highly recommend USAdrop to anyone looking for a trustworthy and efficient supplier!
I have been working with them for the last few months, so far it has been very smooth and no complaints. Special thanks to Evie, who has been great, never disappointed me with quick replies and warm customer service
I've been working with USAdrop for about a year now, and it’s been an excellent experience. What I appreciate most is not only how simple and reliable their system is, but also how incredible the people behind it are — especially Amber and Lyhn. They’ve supported me countless times, even during urgent situations — sometimes on weekends or holidays when they were officially off — always responding with patience, professionalism, and genuine care. Highly recommended, and a heartfelt thank you to Amber and Lyhn for all the help and dedication!
USA drop has been very good for my business.
Very good support, very fast fulfilling time and great communication. The team is always responsive and helpful whenever I have a question or need assistance. Orders are processed quickly, and everything works smoothly without any issues. I really appreciate their professionalism and efficiency highly recommend this app to anyone looking for amazing customer expirience
Great!!! It exceeds expectations and no issues.
ottimo serrvizio nonostante il traduttorre lasci un po a desiderare . Rick è un ottimo assistente
What an amazing App. It runs perfectly and without any issues. My agent Voizen is wonderful. Always reply on time and does his best to resolve any problems with customer orders
I’ve been working with USAdrop for over 2 years now, and the experience has been consistently excellent. My agents — Viya, Ivy, Oscar, and Judy — have all been incredibly helpful, responsive, and professional. They’ve made the entire process smooth, from product sourcing to fulfillment. Orders are shipped out quickly and reliably, and any issues are resolved fast. Pricing is competitive, quality has been dependable, and the Shopify integration works seamlessly. I’ve worked with other suppliers before, but none have matched the level of support and consistency I get from the team at USAdrop. Highly recommended if you’re looking for a long-term, reliable partner.
Reliable, Fast, and Easy to Use – Great Partner for E-Commerce! UsaDrop has been a game-changer for my online business. The platform is easy to use, the product selection is solid, and the shipping is fast and reliable. Their customer support is excellent, always responsive and helpful. Integration with Shopify works flawlessly and saves me tons of time. If you’re looking for a trustworthy partner to help grow your store, UsaDrop is a top choice. Highly recommended!
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