All reviews

Rating Breakdown

  • 5
    83% (72 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (10 ratings)

Reviews with Text

  • 100% (87)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2025

Working with USAdrop has been a great experience, especially thanks to Amber, my dedicated account representative. I’ve been partnered with USAdrop for over a year now and have never encountered any issues. They consistently go above and beyond to ensure I receive the best solutions. I highly recommend their services.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 22, 2025

Great service and expierence at USA Drop. My sales agent Holly always does a great job. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

good prices, my sourcing agent catherine respond very quickly. I highly recommend usadrop

Store

Everdy

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

My Experience with USA Drop After 4 Months: I can honestly say everything has been going perfectly. From the very beginning, communication has been clear, fast, and professional. My salesagent Linna, is always super helpful, always responds quickly, and thinks along with me. Product pricing is also very competitive, which gives me more room in margins. Integration with my Shopify store was super easy, and everything now runs pretty much automatically.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

My Agent April is the best agent. Excellent service, prompt reply, very good price and shipping~

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Excellent Customer Service I just want to thank Rick for the excellent support and quick answers to all my questions. He was professional, clear, and genuinely helpful. It's great to work with someone who understands branding and takes the time to provide thoughtful guidance. Really appreciate it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

April 28, 2025

Rick has good customer service

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

Feb. 14, 2025

According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.

Using app

11 days

Total reviews

11

Average rating

4.5

Developer Reply

Hi friend, regarding the message from Daniel, we apologize if it caused any confusion. We always aim to provide clear and helpful information, and it seems there may have been a misunderstanding. Our goal is to ensure that you have the best possible experience when considering any app, and we’re here to assist if you have any further questions or need additional clarification. We appreciate your feedback and are always open to helping you make informed decisions for your business!

1 / 5 Share

Feb. 2, 2025

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Dear friend, We sincerely apologize for the inconvenience. We are currently coordinating with other departments to resolve the issue and are actively investigating the matter. Thank you for your patience and understanding as we work on this. Best regards USAdrop Team

1 / 5 Share

Jan. 4, 2025

They are a complete scam company. I used their service to ship goods to customers. Before the goods arrived, they suddenly increased the price or asked me to cancel the service. I wasted a lot of time. This irresponsible company should go bankrupt.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Hi friend, Thank you for your feedback. We understand your concerns; however, we regret to inform you that we cannot proceed with your request. Our team attempted to contact you via WhatsApp immediately, but unfortunately, we did not receive a response. We also sent multiple follow-up emails to confirm the situation, but there was no reply from your side. Given these circumstances, the issue was not caused by us, and we cannot take responsibility or provide compensation. Implementing your request would result in a loss for our business, which is not feasible. We value your business and are open to working with you to find an alternative resolution. Please let us know how you would like to proceed. Best regards, USAdrop

5 / 5 Share

Nov. 21, 2024

best price for product

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Nov. 14, 2024

quick to help with answer

Store

5D Nest

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 22, 2024

Custom support is very good!! Especially rick helped me every time!

Store

Flezou

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

3 / 5 Share

Oct. 19, 2024

As a newer Dropshipping Shopify store and even newer with USAdrop, I am not finding the USAdrop site very user-friendly but the agent was very helpful and gave some guidance to make this current interaction on the usadrop site successful.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 17, 2024

very helpful customer service

Store

Lessuno

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 15, 2024

An excellent site for selling products and excellent and efficient support to solve problems. Thank you to all those involved in the USADROP site.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 13, 2024

Very quick response, even in the weekends!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 8, 2024

Responsive support and competitive prices. A good way to build a store.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!