All reviews

Rating Breakdown

  • 5
    79% (83 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (14 ratings)

Reviews with Text

  • 99% (103)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2025

good prices, my sourcing agent catherine respond very quickly. I highly recommend usadrop

Store

Everdy

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

My Experience with USA Drop After 4 Months: I can honestly say everything has been going perfectly. From the very beginning, communication has been clear, fast, and professional. My salesagent Linna, is always super helpful, always responds quickly, and thinks along with me. Product pricing is also very competitive, which gives me more room in margins. Integration with my Shopify store was super easy, and everything now runs pretty much automatically.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

USADROP has been an amazing supplier—super responsive, fast processing times, and consistent quality. They've made order fulfillment smooth and stress-free. Highly recommended for anyone looking for a trustworthy dropshipping partner!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

May 21, 2025

Amber is helpful and communicates well,which makes working with her smooth which I really appreciate.However,the shipping speed is major concern.The deliveries are slower than expected and some of them are failed,which can impact customer satisfaction.If these things improve,this could be a much stronger partnership.For now ,its a decent supplier relationship with good communication but needs work on logistics.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

Feb. 14, 2025

According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.

Using app

11 days

Total reviews

11

Average rating

4.5

Developer Reply

Hi friend, regarding the message from Daniel, we apologize if it caused any confusion. We always aim to provide clear and helpful information, and it seems there may have been a misunderstanding. Our goal is to ensure that you have the best possible experience when considering any app, and we’re here to assist if you have any further questions or need additional clarification. We appreciate your feedback and are always open to helping you make informed decisions for your business!

1 / 5 Share

Feb. 2, 2025

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Dear friend, We sincerely apologize for the inconvenience. We are currently coordinating with other departments to resolve the issue and are actively investigating the matter. Thank you for your patience and understanding as we work on this. Best regards USAdrop Team

5 / 5 Share

Dec. 10, 2024

Good for US Dropshippers USAdrop is a great choice for anyone based in the U.S., especially if you’re focused on local dropshipping. Shipping times are a huge advantage over other platforms.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Dec. 7, 2024

One of the standout features of USAdrop is their super-fast shipping. My customers are happy with the delivery times, and I can focus on growing my business without worrying about logistics.

Store

Outlook

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Dec. 5, 2024

The platform is easy to use, and there are plenty of product options. However, the customer service could be more responsive at times. Overall, a solid dropshipping service.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Dec. 4, 2024

I’ve been using USAdrop for the last 6 months, and it’s been a game-changer for my online business. The product selection is vast, and the shipping times are amazing—my customers get their items faster than they expect. Highly recommend!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Nov. 27, 2024

Their platform is reliable, and the range of products they offer has made a big difference in streamlining my business. Our account representative, Joan, has been especially incredible. He has excellent customer service skills, always responding promptly and with a positive attitude. John goes above and beyond to ensure we have everything we need, making the entire process so much easier.

Using app

6 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Nov. 21, 2024

best price for product

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Nov. 14, 2024

quick to help with answer

Store

5D Nest

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

3 / 5 Share

Oct. 19, 2024

As a newer Dropshipping Shopify store and even newer with USAdrop, I am not finding the USAdrop site very user-friendly but the agent was very helpful and gave some guidance to make this current interaction on the usadrop site successful.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 17, 2024

very helpful customer service

Store

Lessuno

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

4 / 5 Share

Oct. 17, 2024

I had a lot of questions that were answered very thoroughly. My main complaint is you don't get the faster shipping unless you have 50 orders or more a day so you will not get local shipping unless you have 50 orders a day or more that's my main complaint but they did say that I could pay, extra for Xpress shipping faster shipping at the time of purchase, but I don't know what that cost is so it's hard to charge more for shipping if I'm not sure what those cost are, but they were very helpful on all the other things explained a lot they ship worldwide if you make 50 items or more or orders of more a day then you can get shipping shipping

Using app

22 days

Total reviews

8

Average rating

4.4

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop! If you want to know the fast shipping cost, our sales agent can help you, you can reach out to him directly.

5 / 5 Share

Oct. 15, 2024

An excellent site for selling products and excellent and efficient support to solve problems. Thank you to all those involved in the USADROP site.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 8, 2024

Responsive support and competitive prices. A good way to build a store.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

5 / 5 Share

Oct. 3, 2024

Excellent service by Rick. He explains to me the situation calmly and helps me find a solution. I can tell he's a great guy just by the way he messages.

Store

Venera

Using app

1 minute

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!

1 / 5 Share

Oct. 2, 2024

I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Dear customer, I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously. I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers. If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward. Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services. Sincerely, USAdrop Support Team