Superfans ‑ Mobile App Builder for Shopify

Superfans ‑ Mobile App Builder

Build native mobile apps to engage, convert, and retain

Rating

4.9

feedback

872

Reviews

chart

#1,464

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    38%
  • Less than a year
    22%
  • More than a year
    11%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of use, aesthetic appearance, and customizability of the app. The team at SuperFans and Vajro has been praised for their helpful and responsive customer service, making the onboarding process smooth for users. Features like push notifications, live selling, and custom blocks have been highlighted as valuable for businesses. However, there are some negative reviews mentioning issues with delayed support, lack of updates after monthly charges, and unexpected fees.

Highlights

Ease of use, aesthetic appearance, customizability
Helpful and responsive customer service
Valuable features like push notifications and live selling
Issues with delayed support and lack of updates
Unexpected fees and lack of transparency in pricing

Rating Breakdown

  • 5
    98% (856 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (868)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help! The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi. I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance. We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem. Our customers give us feedback daily about how much they love and appreciate the app experience! Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps. We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver! Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 26, 2026

Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 26, 2026

Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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