Rating

4.9

feedback

896

Reviews

chart

#848

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    38%
  • Less than a year
    22%
  • More than a year
    10%

Reviews Summary

Vajro, a Shopify mobile app builder, has received a mix of positive and negative reviews from users. Positive aspects highlighted include the responsiveness and helpfulness of the support team, ease of communication, quick onboarding process, user-friendly design, and smooth app development experience. Users appreciated the cooperative and supportive nature of the team, as well as the seamless transition to the app. However, some negative feedback mentioned delays in project completion, poor communication, unexpected fees, and lack of transparency in pricing. Despite these challenges, the majority of users praised Vajro for its excellent customer service, efficient app development, and overall positive experience.

Highlights

Responsive and helpful support team, quick onboarding process, user-friendly design
Smooth app development experience, cooperative and supportive team
Delays in project completion, poor communication, unexpected fees, lack of transparency in pricing

Rating Breakdown

  • 5
    98% (880 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (891)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2025

Vajro has been great to work with. Their team was quick to respond and very helpful when I needed support. I appreciate their communication and the way they handled everything.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Dec. 1, 2025

Our experience with Vajro has been extremely disappointing. The project was delayed multiple times, communication was poor, and the final app was never fully functional. They kept us waiting for 3 months and Even worse, we were later charged unexpected “design and development” fees of $1500 that were never clearly disclosed at the start of the project. When we raised concerns, the team avoided responsibility and refused to refund us, even though the app performed poorly from day one. We have been in business for 9 years and worked with many developers — this has been by far the most frustrating and unprofessional experience we’ve had. Be very cautious and don’t trust this company’s promises. Their service and transparency are far below industry standards.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 26, 2025

They are very cooperative and supporting

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 23, 2025

Great !! I loved my experience with Kirthiga. She was super friendly and attentive! Great service, thank you! Happy to have my app

Using app

25 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 11, 2025

My experience has been great so far. The team is very attentive and works very quickly to get back to me. My design is already completed and I'm excited to get started.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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