Superfans ‑ Mobile App Builder for Shopify

Superfans ‑ Mobile App Builder

Build native mobile apps to engage, convert, and retain

Rating

4.9

feedback

885

Reviews

chart

#1,035

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    38%
  • Less than a year
    22%
  • More than a year
    10%

Reviews Summary

The reviews for the Vajro Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick response times, and helpful onboarding experiences. Customers appreciate the support from team members like Sagar, Aditi, Sumit, and others who were described as helpful, quick, and supportive. The app is praised for being user-friendly, easy to use, and for providing a seamless shopping experience. However, there are also negative reviews mentioning issues with delayed support responses, unexpected fees, lack of transparency in pricing, and delays in project completion. Some customers expressed frustration with the communication and functionality of the app.

Highlights

Excellent customer service and quick response times
User-friendly app and seamless shopping experience
Issues with delayed support responses and unexpected fees
Lack of transparency in pricing and delays in project completion
Mixed feedback on communication and functionality

Rating Breakdown

  • 5
    98% (868 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (880)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 3, 2026

The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

great experience with superfans! Fast customer service support. Priyanka was very timely and helpful. She has made the whole process easy. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 26, 2026

Once they start charing you monthly. They disappear. No more updates. very little help and all changes takes weeks for simple banner updates.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 26, 2026

Excellent response time. Onboarding experience was easy + simple. Highly recommend using them to develop your brand's app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Sagar , Aditi and superfans team are so helpful and quick. The onboarding process is very fast and easy because I have used vajro before and superfans team are very helpful. Thank you so much superfans team!

Using app

About 4 years

Total reviews

2

Average rating

5.0

All reviews

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