Superfans ‑ Mobile App Builder
Build native mobile apps to engage, convert, and retain
Rating
4.8
feedback
867
chart
#1,745
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
26%
-
Less than a month
37%
-
Less than a year
22%
-
More than a year
11%
Reviews Summary
The reviews for the Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer support, easy onboarding experience, and helpful team members like Aditi, Sagar, and Kirthiga. Customers appreciate features like push notifications, live selling, and custom blocks that enhance the shopping experience. However, there are also negative comments about poor maintenance, delayed responses to support queries, and unexpected fees. Some users mentioned issues with updates, lack of help after monthly charges, and difficulties in publishing the app under individual accounts.
Highlights
Review RSS Feed
All reviews
March 26, 2026
March 10, 2026
The app's creation function is similar to other similar services. However, given the $500+ monthly fee, the live streaming function is truly terrible. Maintenance is poor, with frequent bugs making live streaming impossible! If you simply need to create an app, then other service providers will offer better prices.
March 2, 2026
Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help! The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi. I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.
Feb. 23, 2026
Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance. We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem. Our customers give us feedback daily about how much they love and appreciate the app experience! Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps. We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver! Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.
Feb. 3, 2026
The team is quite helpful. They have sorted all the queries on a timely manner. They have met the requirements. Specially, Kirthiga is very helpful and she tried her best to sort all the issues.
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