Superfans ‑ Mobile App Builder

The app customer service is great fast and accurate. My app never goes down and has never suffered any issues with downloading or sales. i would highly recommend this app builder. We have had the app for approx 3 yrs.

Our experience working with Superfans has been great so far. Their team has been fast, proactive, and very helpful throughout the process. They're committed to accelerate our project while still bringing valuable ideas to improve the design and overall strategy. We would definitely recommend Superfans to other brands looking for a reliable partner to launch or improve their mobile app experience.

Great app, helpful team, i recommend 100%

We have been using Superfans for almost a year now and we are extremely happy with the great support they provide. Aswini has been fantastic since day one. She is amazing at following up, as well as providing information and strategy to help us grow. We look forward to continuing our great partnership with Superfans and seeing our CanesWear Mobile App continue to grow.

We've had a great experience with Superfans. The product itself is really well-designed and does everything we hoped it would. What really stood out, though, was the customer support. Antra in particular was incredibly helpful, patient, and quick to resolve everything we ran into. It's rare to get support this good. Highly recommended!

The Superfans team is always very responsive. They answer our questions and resolve any issues we may be having very quickly.

Currently in the trial mode and setting up the app has been great! The team has been very helpful explaining each step and assisting with our creation. I gave examples of the type of app I was looking for and it was created quickly and any changes I have they're quick to assist. I'd definitely recommend Superfans to any brands looking to create their own app.

While we've yet ot invest in the full version, we really love the features of this app! The push notifications to our customers are a fantastic bonus. The app is really easy to use, and changing the mobile site around is really intuitive. The support team is amazing (shout out Vaishnavi), always incredibly quick to respond, and they always resolve my issues on the spot. Definitely an app worth having!

great support and service!

We have had this app for several years. Every time we have questions or concerns about anything with it the team is always quick to respond and fix the issue.

Great app and even better customer support! The customer service is top notch! I can’t say we haven’t experienced any issues, but they are very attentive to resolve any issues as they arise. Get the app, you don’t be disappointed

We are very disappointed with this app. We use the live selling feature only once a week, and the monthly fee is almost $600. However, the live feature has had serious issues almost every 1–2 months. In February, we already experienced a live selling problem. After contacting support, we were told they would improve it as soon as possible. But only about one month later, another major issue happened again during our live sale. This time, all product names showed as unreadable garbled text, so customers could not understand what products we were selling. This directly affected our live sales, customer experience, and caused business losses. For an app charging such a high monthly fee, the core live selling function should be stable. Unfortunately, the reliability has been very disappointing, and these repeated problems have made it difficult for us to trust the app for our business. The review above was posted on April 29 and updated today, June 30. The live streaming function has failed to launch again, triggering an error message. It has been only two months, yet the monthly cost remains nearly $600. After contacting support, I was told I had to wait for staff to come on duty to resolve the issue, leaving the merchant to shoulder the losses caused by the inability to stream on schedule.

Aditi was great and very patient onboarding my app. Superfans is easy to navigate and our customers love it. Thanks!

Getting an app for my business was very intimidating but this service has been amazing so far!! Aditi has been a complete dream to work with!! She is so patient and understanding! She KNOWS what she is doing and has been able to walk me through everything with ease!! I have worked with other companies in the past and felt totally lost and left with no help! The onboading experience was EASY. This has been a multi step experience that I would have given up on had it not been for the incredible support of the team at Superfans but most of all Aditi. I would say that Superfans is a must have for any business wanting to develope their own app for their business. I am SUPER excited to get started and have an easier shopping experience for my customers.

Our customers were hungry for a better mobile shopping experience that no matter what theme we implemented we just couldn't accomplish. They enjoy the ease of use, and naturally more aesthetic appearance. We were really hesitant about deploying an app because we worried the technical aspect would surpass what we felt capable of. The team at SuperFans has made this SO easy, and continue to make it easy with each new feature we add to our ecosystem. Our customers give us feedback daily about how much they love and appreciate the app experience! Our biggest joy to SuperFans is the ability to implement custom blocks. We could really make our app unique to our business and customers because of this. Adding custom blocks is easy, and a great way for us to really stand out compared to other traditional mobile apps. We send push notifications via Klaviyo and Superfans. This integration is seamless and a great revenue driver! Overall, we would HIGHLY recommend SuperFans to other small or large businesses looking to deploy a mobile app for their customers.