All reviews

Rating Breakdown

  • 5
    98% (880 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (891)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2022

We are just starting out with Vajro. Fantastic experience so far in terms of customer care. The team are really patient and clear and helpful. The set up call explained everything very well. Looking forward to getting the app up and running for our shop.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Its amazing simply interface and dashboard. Was very easy guided process of setting up my app. Support team works over the clock to make it even easier. Just waiting to be launched and can't wait!! over excited, our dreams come through much faster with Vajro! Great job guys! Thanks a lot. Sasha Riess

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Very helpful! Great communication and explaining to me all the information that I needed to make my app!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

--Updating this review as Vajro support team has assured to fix key issues reported-- Started with Vajro with great level of expectations and it did start well. But, beware of trouble if your store has SKU variants. Hard to believe, but it did happen to our store. We have a product which has 10 variants. Vajro shows 100 variants (that is 10 times the number of actual variants) to customer. Unable to believe that this basic cataloging configuration is not being displayed properly in mobile apps. Clearly a glitch and the team is hell bent in not understanding it even after sharing proof. Stay away if you have SKU variants. App is good if you do not need to display and give options to customers with variants such as color, size options

Using app

Over 3 years

Total reviews

17

Average rating

4.2

5 / 5 Share

Feb. 26, 2022

I used this app to create my first app for my small boutique and I really love it!! I thought creating an app would be a difficult process, but the support team was amazing! They helped create the app, answered all questions promptly, and walked me through the entire process! I felt like I had my own IT Department! Lol!! I love the app and I loved working with their team!! Thank you so much for everything! So far my customers love it as well!

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Very Straightforward. Always someone to help. They make sure to walk you step by step while developing the app! All representatives have been great to work with.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

The world class support that Vajro has been extending to us is extremely helpful in ensuring the success of our mobile app project. The team at Vajro is very attentive and quick to respond in resolving issues that arose and they are also always ready to provide useful advice and guidance! Truly, Vajro deserves a 5-star review for their exceptional customer engagement, not to mention their great mobile app features!

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Awesome team. very patient with customers. The set up was not easy by walking me through the sets made it that much easier!!!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

I look forward to learning more and getting more SALES with this amazing app. And the customer experience was amazing and very very helpful on getting everything set up..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Love Vajro support team! Ranjan was amazing. Very knowledgably, helpful and super patient. So excited about my app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

THEY DESERVE 5 STARS, THEY REALLY PROVIDE AN EXTRAORDINARY SERVICE, I HAVE NO COMPLAINTS, THEY HELPED ME WHENEVER I NEEDED IT

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Just got done building my app and it was a super easy process. The customer service was awesome too for any questions I had!

Store

KD Lane

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

When I have informed about some technical glitch in my account to Vajro support team, they have responded promptly and solved my issue within a very short period of time. They will go beyond limits to meet the customer's needs.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're so sorry you had a negative experience with us. Our customer support is something we take so much pride in and we have let you down. We have refunded the entire amount. We assure you there was no manipulation involved and might be because of miscommunication on our part. And, we're willing to own responsibility for that. We have sent you an email with more details. Please let us know if there's anything we can do to turn around this experience for you. We'd love to, if you give us another chance. UPDATE: Thank you for helping us turn around this experience for you.

5 / 5 Share

Feb. 17, 2022

Excellent service provided by pavithra in costumer services, she was very nice with me, which is a very big plus, the service very professional and quick, she took the time to explain me everything not only for now but for future, really like the vajro service as well, very easy to create the app, the options are perfect, looking forward to kepp working with them, i really recommend pavithra for your app setup.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Exceptional customer support and super quick turnaround on mobile app launch. I appreciate that the support team are accessible 24/7!!! Pav and the entire Vajro team are extremely patient to walk our team through the set up and cosmetic design changes. Top 5 BEST APPS for our Shopify store - why didn't we do this sooner!?! THANK YOU for catapulting our store to new sales records.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great experience and great customer interaction, we are excited to launch our new app and get started!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Extremely helpful! The absolute best service & help! Highly Recommend!!! Mike talked me through every step of the process

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

I am very excited after the call. He was extremely helpful, guided me step by step. I feel confident in the work after the call. I was very satisfied. Answered all of my questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

They have awesome customer service and have strong app for your business with 24/7 support. I strongly recommend their service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Loved the setup! Nice and easy. So excited to have an app for my customers! Love that everything is taken care of for me and the customer service is awesome.

Using app

About 6 hours

Total reviews

4

Average rating

5.0