All reviews

Rating Breakdown

  • 5
    98% (838 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (847)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2022

The world class support that Vajro has been extending to us is extremely helpful in ensuring the success of our mobile app project. The team at Vajro is very attentive and quick to respond in resolving issues that arose and they are also always ready to provide useful advice and guidance! Truly, Vajro deserves a 5-star review for their exceptional customer engagement, not to mention their great mobile app features!

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Awesome team. very patient with customers. The set up was not easy by walking me through the sets made it that much easier!!!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 22, 2022

I look forward to learning more and getting more SALES with this amazing app. And the customer experience was amazing and very very helpful on getting everything set up..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Love Vajro support team! Ranjan was amazing. Very knowledgably, helpful and super patient. So excited about my app

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

THEY DESERVE 5 STARS, THEY REALLY PROVIDE AN EXTRAORDINARY SERVICE, I HAVE NO COMPLAINTS, THEY HELPED ME WHENEVER I NEEDED IT

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Just got done building my app and it was a super easy process. The customer service was awesome too for any questions I had!

Store

KD Lane

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

When I have informed about some technical glitch in my account to Vajro support team, they have responded promptly and solved my issue within a very short period of time. They will go beyond limits to meet the customer's needs.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're so sorry you had a negative experience with us. Our customer support is something we take so much pride in and we have let you down. We have refunded the entire amount. We assure you there was no manipulation involved and might be because of miscommunication on our part. And, we're willing to own responsibility for that. We have sent you an email with more details. Please let us know if there's anything we can do to turn around this experience for you. We'd love to, if you give us another chance. UPDATE: Thank you for helping us turn around this experience for you.

5 / 5 Share

Feb. 17, 2022

Exceptional customer support and super quick turnaround on mobile app launch. I appreciate that the support team are accessible 24/7!!! Pav and the entire Vajro team are extremely patient to walk our team through the set up and cosmetic design changes. Top 5 BEST APPS for our Shopify store - why didn't we do this sooner!?! THANK YOU for catapulting our store to new sales records.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great experience and great customer interaction, we are excited to launch our new app and get started!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Extremely helpful! The absolute best service & help! Highly Recommend!!! Mike talked me through every step of the process

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

They have awesome customer service and have strong app for your business with 24/7 support. I strongly recommend their service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Loved the setup! Nice and easy. So excited to have an app for my customers! Love that everything is taken care of for me and the customer service is awesome.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Just added the app option last night and have already had 2 support calls to get the ball rolling. Very impressed with the availability and knowledge of the support team and they are super patient!

Using app

About 17 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 8, 2022

The team is very helpful and patient with their customers. The process of setting up the App is very easy with the team:) Looking forward to seeing our app:)

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

so helpful and patient~the app is useful ~It can help the app more sales.IT is easy to use 。easy set up easy to use

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Greet help . I will like to get a lot of business from this app. Just love the help you guy have giving me .

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

We really enjoy the 24/7 friendly service and assistance. Every question that we have is always answered thoroughly and professionally! We appreciate all the Vajro team has done for us so far and are looking forward to working with the team in the future!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

so far the highlight here has been the team behind the scenes truly taking you step by step. This was easy to navigate and even easier to mange once you get the hang of it. i appreciate you taking me through every explanation with such a professional manor. Looking forward to the positive growth.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

Easy app design and super helpful! It has been a great experience thus far and we are excited to get started with this app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

I was able to design my app in around 2 hours. Customer Service was top notch in explaining everything & getting it ready to launch. Excited to see what all this can do!

Using app

About 20 hours

Total reviews

2

Average rating

5.0