Superfans ‑ Mobile App Builder

I am updating my review. I am HIGHLY DISAPPOINTED with this app. Initially, all went very well and was very fast. My apps were ready in about a week. When I did testing on the IOS app, the OTP code for people to register wasn't working. I reported this on April 8th and was told it would be looked in to. Fast forward to the following week. I didn't hear anything from them so I asked for an update. I was told the team was working on it, it would be escalated...yada, yada, yada. I had to push back my Mother's Day launch and rearrange alot of other things that cost me money. On April 18th I was asked to give them until the 26th for everything to be working. I reached out on April 23rd about a separate issue and the agent told me the app was working. I asked if she was sure because I hadn't been contacted and it still wasn't working on my end. She then told me "Oh yes, we asked that you patiently give us until the 26th." So here it is, the 26th and I'm getting the same canned responses I've been getting. It just doesn't make sense that there has been NO CHANGE in it since April 8th. I even asked if they could just disable the OTP for the phone field so my customers could use their email address to register. Again, I got the same response..."Our team is working on your issue as a high priority and you'll be notified with an update." I really wanted to use this app, as it seems to have everything I need. But at this point, how much longer am I supposed to wait? It has really halted my business launch. I wish I could give it a negative star.

very helpful and on top of things! highly suggest working with this team! I am loving it so far and happy.

They were a great help in how to get the app started! The onboarding process was fairly simple, they were very helpful.

We used Vajro to help us create a mobile app for our retail store. They are great and very easy to work with.

Amazing customer service. App just like my website. Perfection. Definitely couldn't have asked for a better experience especially given my lack of tech knowledge. Thank you!!!

Onboarding to Vajro app and the initial experience is really amazing , easy to get on. Hoping it gives boost to my online store as it says.

We are just starting the bring the app live and the process has been quick, easy, and painless! I am looking forward to this awesome collaboration with Vajro!

had a convo with pavithra, she has walked through very well. looking forward to work with them . very helpful , thank you.

I downloaded this app and did the trial for 60 days, uninstalled and canceled my subscription after the trial period. Yet here I am almost a year later still getting charged $99. There's no number, email or customer service listed. Almost 1K they have been taking from me that an I'm not even using and a cancel subscription

We are just starting out with Vajro. Fantastic experience so far in terms of customer care. The team are really patient and clear and helpful. The set up call explained everything very well. Looking forward to getting the app up and running for our shop.

Its amazing simply interface and dashboard. Was very easy guided process of setting up my app. Support team works over the clock to make it even easier. Just waiting to be launched and can't wait!! over excited, our dreams come through much faster with Vajro! Great job guys! Thanks a lot. Sasha Riess

Very helpful! Great communication and explaining to me all the information that I needed to make my app!!!

I used this app to create my first app for my small boutique and I really love it!! I thought creating an app would be a difficult process, but the support team was amazing! They helped create the app, answered all questions promptly, and walked me through the entire process! I felt like I had my own IT Department! Lol!! I love the app and I loved working with their team!! Thank you so much for everything! So far my customers love it as well!

Very Straightforward. Always someone to help. They make sure to walk you step by step while developing the app! All representatives have been great to work with.

The world class support that Vajro has been extending to us is extremely helpful in ensuring the success of our mobile app project. The team at Vajro is very attentive and quick to respond in resolving issues that arose and they are also always ready to provide useful advice and guidance! Truly, Vajro deserves a 5-star review for their exceptional customer engagement, not to mention their great mobile app features!

Awesome team. very patient with customers. The set up was not easy by walking me through the sets made it that much easier!!!

I look forward to learning more and getting more SALES with this amazing app. And the customer experience was amazing and very very helpful on getting everything set up..

Love Vajro support team! Ranjan was amazing. Very knowledgably, helpful and super patient. So excited about my app

THEY DESERVE 5 STARS, THEY REALLY PROVIDE AN EXTRAORDINARY SERVICE, I HAVE NO COMPLAINTS, THEY HELPED ME WHENEVER I NEEDED IT

Just got done building my app and it was a super easy process. The customer service was awesome too for any questions I had!