All reviews

Rating Breakdown

  • 5
    98% (838 ratings)
  • 4
    0% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 99% (847)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2021

I love the ease of this app. They have really mastered how to allow someone with zero experience to feel in full control of the building of their app. The round the clock service is truly incredible and was very helpful and informative.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

I'm just getting my app setup and Mike was so patient with me and went in detail what I needed to do. I'm very excited to get launched.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 13, 2021

Wonderful. Zoom support is great! Quick and easy, very helpful. Will definitely recommend to others. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

The customer service is awesome!! The representative was very knowledgeable about their product and helped me out a lot!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

I can sell clothes all day long but I am in no way a tech savy person. I have tried to work with our app developers but the help wasnt there so I kept putting this on the back burner. Thankfully I found Vajro - their customer service team has been so helpful and my app was created within just a few days of initially reaching out. Thank you , Vajro team for being so wonderful and never getting frustrated with me!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Customer service for setup was so easy and helpful! Saved me a ton of time trying to figure it out myself. Excited to get my new app started!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 17, 2021

customer service with app builder for my boutique was super helpful and super easy to follow. THANK YOU SO MUCH

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Great customer service, super easy set up even if you're not very familiar with apps. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

So far the set up was very easy. The customer service was great! I am thankful that they walked me through set up and showed me how to make the app custom to me. I am excited to start selling!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 28, 2022

UPDATE 2/28 - Started out great, but the amount of glitches and issues is just ridiculous. I get weekly (sometimes daily) complaints from customers about not being able to check out, app not working, etc. When I message support I get the SAME response "We will push an update and let you know"...some several days (or weeks later) I get a response about an update and it should be fixed, usually it's not but they say it is. I am apart of The Boutique Hub and there are several threads with others having the same issues and frustration with their app and support. I have been requesting my JKS files since last week and they just want to ask why I want them (only one reason I would, but they also belong to me so reason shouldn't be necessary) and now they chat me daily to make sure I'm doing okay, which annoys me even more because clearly I am done with this service and moving on. Not sure what happened to their support, it was once great but for the cost of this service and the amount of on going issues - I've just had enough. I recently set up an app through a competitor & ended up switching to Vajro. There's so many great functions included that just can't be beat... - Easy set up...I LOVE how it syncs your website quickly & easily. One button updates new collections to the menu so it's easy to keep in sync with website. Design was super easy to set up as well. -Push notifications are easy to send and schedule. With the other company I was having issues with notifications that couldn't be seen on the homescreen of phones AND there was no way to review sent notifications in the app - this is so important and vajro offers it!! People can easily go back to the notifications in the menu to review any they missed - Customer service is quick to respond Overall, I would say Vajro is up to date and always making improvements. Highly recommend.

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Feb. 10, 2021

Aswin did an amazing job walking me through the set-up process. I couldn't have done this without his step by step instructions. I cannot wait to get my customers using this and bring in more sales.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Very kind contact. 5 stars for creating the app and helping me to create my first app. Very frindly customer service.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Thanks so much Vajro! Building an APP for my store was easy as 1.2.3.!!! It didn't even take an hour--more like 30 minutes. The zoom call was worth it. Very clear directions and did the work for me! I'm so excited to see my app show up on Apple and Google soon!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Customer Service was very helpful. My Rep was very professional, smart, and sweet. I would definitely recommend them. :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

INCREDIBLE CUSTOMER SERVICE! I downloaded the instructions, and I was assisted by a teammate with in minutes. They have helped with every question without delay or hesitation. Don't look anywhere else for an app! I seriously wish I could go back in time to when i first started and went with their services. THANK YOU

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

I jumped on a Zoom call at 9 :30 pm and had my app set up and ready to roll in less than an hour! My expert walked me through every part of setting it up, getting more bang for my buck, and making sure I had all of my questions answered. Absolutely the BEST customer service! Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

I have been looking for an app that gave me the option to go live with already established customers on Facebook, while allowing lives directly from my own app. This app was the first that I have come across that allows for both! The process for setup was super easy and both email communication and live setup communication was excellent!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Best customer service EVER! Went above and beyond to help us get set up! Would give them 10 stars if i could!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

They made everything super easy & helpful! Looking forward to our new app! This could not have been any easier :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

So much easier to set up than I imagined it would be thanks for the amazing customer service! Highly recommend!

Using app

17 days

Total reviews

2

Average rating

5.0