All reviews

Rating Breakdown

  • 5
    96% (1,707 ratings)
  • 4
    0% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 24, 2022

I just downloaded the app and the customer service has been absolutely outstanding! I can not thank them enough for all of their help.

Store

LTD 7

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

We have just gone through the process of designing our app with Vajro. A special mention must be made of Pavithra, who assisted in the customization of our app. I have loved the fact that Pavithra (and others I dealt with at Vajro) have been able to converse easily and articulate our requirements and requests. We are now awaiting the final submission and launch of the app and are excited to continue and foster a long-term and mutually beneficial relationship with Vajro. In closing, the overall experience, has been very good and from what I have seen so far, I can highly reccomend not only the product, but the support too. Well done Vajro.

Store

Knogins

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

The world class support that Vajro has been extending to us is extremely helpful in ensuring the success of our mobile app project. The team at Vajro is very attentive and quick to respond in resolving issues that arose and they are also always ready to provide useful advice and guidance! Truly, Vajro deserves a 5-star review for their exceptional customer engagement, not to mention their great mobile app features!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Awesome team. very patient with customers. The set up was not easy by walking me through the sets made it that much easier!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I look forward to learning more and getting more SALES with this amazing app. And the customer experience was amazing and very very helpful on getting everything set up..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Love Vajro support team! Ranjan was amazing. Very knowledgably, helpful and super patient. So excited about my app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

THEY DESERVE 5 STARS, THEY REALLY PROVIDE AN EXTRAORDINARY SERVICE, I HAVE NO COMPLAINTS, THEY HELPED ME WHENEVER I NEEDED IT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Its always great to work with apps that are designed to serve the best for customers, and i must say Vajro ticks all the boxes of an app that is both user friendly and customer oriented. We love the app and would recommend it to any business wishing to grow.

Store

Chicsta

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 21, 2022

Absolutely amazing service. Recommend to everyone! when they say 24/7 they definitely mean it. no matter the time of day when I have messaged they have replied within 5 minutes. it has been three days since I rung them and my app is almost done with the amazing help from my zoom call. Absolutely great company!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Just got done building my app and it was a super easy process. The customer service was awesome too for any questions I had!

Store

KD Lane

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

When I have informed about some technical glitch in my account to Vajro support team, they have responded promptly and solved my issue within a very short period of time. They will go beyond limits to meet the customer's needs.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so sorry you had a negative experience with us. Our customer support is something we take so much pride in and we have let you down. We have refunded the entire amount. We assure you there was no manipulation involved and might be because of miscommunication on our part. And, we're willing to own responsibility for that. We have sent you an email with more details. Please let us know if there's anything we can do to turn around this experience for you. We'd love to, if you give us another chance. UPDATE: Thank you for helping us turn around this experience for you.

5 / 5 Share

Feb. 18, 2022

Customer service was great. I really appreciated the details in the zoom calls . Looking forward to app working great and great partnership with yall.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Very user-friendly, and loving it so far. The staff has done everything to ensure that I understand exactly how to set up the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Excellent service provided by pavithra in costumer services, she was very nice with me, which is a very big plus, the service very professional and quick, she took the time to explain me everything not only for now but for future, really like the vajro service as well, very easy to create the app, the options are perfect, looking forward to kepp working with them, i really recommend pavithra for your app setup.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Exceptional customer support and super quick turnaround on mobile app launch. I appreciate that the support team are accessible 24/7!!! Pav and the entire Vajro team are extremely patient to walk our team through the set up and cosmetic design changes. Top 5 BEST APPS for our Shopify store - why didn't we do this sooner!?! THANK YOU for catapulting our store to new sales records.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great experience and great customer interaction, we are excited to launch our new app and get started!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Extremely helpful! The absolute best service & help! Highly Recommend!!! Mike talked me through every step of the process

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Gautham was super helpful, and assisted me with trouble shooting any issue I had during set up! Thank you for making this process so easy :)

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Gautham was wonderful to deal with, knowledgeable, helpful and quick to get everything completed and ready to publish. Vajro was easy to set up and such a great tool for my business!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I’ve had an amazing service with them! They helped answer my questions and got everything taken care of. I can’t wait to see the results of my new app!

Using app

About 1 month

Total reviews

1

Average rating

5.0