All reviews

Rating Breakdown

  • 5
    96% (1,747 ratings)
  • 4
    0% (5 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 17, 2021

customer service with app builder for my boutique was super helpful and super easy to follow. THANK YOU SO MUCH

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Great customer service, super easy set up even if you're not very familiar with apps. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

So far the set up was very easy. The customer service was great! I am thankful that they walked me through set up and showed me how to make the app custom to me. I am excited to start selling!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Super easy to set up Customer service walks you through it step by step to make it a smooth process for you.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

Amazing functions and super easy set up! The customer service is exceptional! Would definitely recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 28, 2022

UPDATE 2/28 - Started out great, but the amount of glitches and issues is just ridiculous. I get weekly (sometimes daily) complaints from customers about not being able to check out, app not working, etc. When I message support I get the SAME response "We will push an update and let you know"...some several days (or weeks later) I get a response about an update and it should be fixed, usually it's not but they say it is. I am apart of The Boutique Hub and there are several threads with others having the same issues and frustration with their app and support. I have been requesting my JKS files since last week and they just want to ask why I want them (only one reason I would, but they also belong to me so reason shouldn't be necessary) and now they chat me daily to make sure I'm doing okay, which annoys me even more because clearly I am done with this service and moving on. Not sure what happened to their support, it was once great but for the cost of this service and the amount of on going issues - I've just had enough. I recently set up an app through a competitor & ended up switching to Vajro. There's so many great functions included that just can't be beat... - Easy set up...I LOVE how it syncs your website quickly & easily. One button updates new collections to the menu so it's easy to keep in sync with website. Design was super easy to set up as well. -Push notifications are easy to send and schedule. With the other company I was having issues with notifications that couldn't be seen on the homescreen of phones AND there was no way to review sent notifications in the app - this is so important and vajro offers it!! People can easily go back to the notifications in the menu to review any they missed - Customer service is quick to respond Overall, I would say Vajro is up to date and always making improvements. Highly recommend.

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Feb. 11, 2021

First of all thanks to the support team of Vajro, Mike. He has been very supportive and definitely knows his products. I am just getting started but the feature and simplicity in customization have I am sure it will be of a great boost in my store. Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 11, 2021

Works well, support is awesome. Very happy with this. The process is super easy as well and everything works fast

Store

Swoods

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Mike was extremely helpful! Vajro has found a way to simplify the mobile app building process. I highly recommend Vajro!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Aswin did an amazing job walking me through the set-up process. I couldn't have done this without his step by step instructions. I cannot wait to get my customers using this and bring in more sales.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Gary was so patient with me and helpful. I am so excited to have great customer service provided. Thank you

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Very kind contact. 5 stars for creating the app and helping me to create my first app. Very frindly customer service.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

My experience was great ... I was asked to join a Zoom call immediately after I downloaded the app to my Shopify store. The customer service was amazing ... very appreciative of the service I received. Many thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

Within 5 minutes of downloading the app I was on a zoom call with Ranjan and he was so helpful in showing me how it works and helping me get everything set up. I would highly recommend Vajro, not only for the amazing app they help you create, but also for the great customer service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

very easy to use and very helpful support staff with a screen sharing zoom offering hewlp straight away

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Seems to be a great app. Great customer service and support. Hopefully this app will be a great addition.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Thanks so much Vajro! Building an APP for my store was easy as 1.2.3.!!! It didn't even take an hour--more like 30 minutes. The zoom call was worth it. Very clear directions and did the work for me! I'm so excited to see my app show up on Apple and Google soon!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Customer Service was very helpful. My Rep was very professional, smart, and sweet. I would definitely recommend them. :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Incredible customer service. Requested zoom call on website and got a call from Mr. Ranjan in less than a minute. Totally helped me setting the app. In less than 30 minutes i could preview my app in mobile phone. Wonderful people. Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I highly recommend this company. They were very patience and helpful with the setup of my apps. The customer service was absolutely fabulous and knows what they are doing. I am glad I choose to take a leap and give them a try!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0