All reviews

Rating Breakdown

  • 5
    97% (111 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (112)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2026

Makkelijk installatie en enorm waardevol om te gebruiken. Ik gebruik deze voor bijenboertje.nl en het maakt mijn leven met meerdere shops een stuk eenvoudiger.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

VanChat has been a strong addition to our stores. The support team is fast, responsive, and genuinely helpful when it comes to resolving questions or adjusting settings. The platform itself is flexible and easy to configure. The customization options allow detailed control over behavior, triggers, and messaging flows without being overly complicated. AI training is straightforward, and updates can be implemented quickly. We also appreciate the flexible pricing structure, which allows scaling based on actual usage. Overall, a powerful and adaptable solution for e-commerce businesses looking to improve automation and customer engagement. Recommended.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using Vanchat for pre-sales product suggestions is simple and efficient. The performance data and improvement tools are quite positive and helpful. We suggest continuously refining the data analysis page for better clarity and deeper insights

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

VanChat has made customer communication much easier for my store. The chat flow feels smooth, responses are quicker, and it helps handle multiple conversations without confusion. It’s been a dependable tool for improving support efficiency.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Adding VanChat has been a game-changer. Its smart, user-friendly system quickly understands customer inquiries and delivers accurate, useful answers with minimal effort. It’s like having a virtual assistant available around the clock, making customer support seamless. Perfect for any store wanting to enhance shopper engagement without extra hassle

Store

Zorvani

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

I’ve already used VanChat on my first store, so choosing it again for another store was an easy decision. It’s been genuinely helpful for handling customer conversations smoothly and responding faster. The experience has been reliable and effective, which is why I’m happy to give it a well deserved 5 stars.

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

We replaced our old chatbot with VanChat and noticed instant improvements. Faster replies, smarter answers, and better conversions. Setup was no-code, and support was very supportive.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Excellent!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Setup was effortless, and the chatbot worked right away. VanChat understands our product catalog and gives accurate answers. Their support team provided great guidance during onboarding.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent system increased our global standing

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We haven't installed yet, but have been working to train the chatbot, and so far, it's looking really promising! Our hope is that this can lift some of the burden off our our customer support call team and answer more questions for customers and potential customers.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very satisfied with this app and the customer service. I highly recommend everybody to try it !

Store

NKOSI.

Using app

3 days

Total reviews

20

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

VanChat is a game-changer. The accuracy is amazing.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Really cool service. The road map for future features looks great too. Recommend!

Store

WallsNeedLove

Using app

4 days