All reviews

Rating Breakdown

  • 5
    96% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

March 12, 2025

When I first thought about using an AI to talk to visitors on my site, I wasn't sure if it was a good idea. But I have to say, I was pleasantly surprised with how well it worked. Of course, you need to keep an eye on it and give it all the right information to use, but as long as you do your part, the bot will do a great job. All in all, I'm really happy with VanChat.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs. The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you. If you're on the fence, just get it! It’s worth every bit.

Store

KIIKIO

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2025

Uno strumento veramente funzionale, di ottima efficacia e oggettivamente performante! Consigliatissimo!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2025

The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.

Using app

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Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2025

We have really enjoyed using VanChat with our website. As many brands are, we have a lean workforce and are always looking to automate as many tasks as possible. VanChat allows us to offer support to our customers for common questions that they have. It also looks at their needs and recommends products well. If a customer has a unique question, they are still able to reach a human (us), but 95% of the questions can be answered through the bot. And it just keeps getting smarter and more equipped to help people with their questions. I would definitely recommend to people with Shopify stores.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Mi sembra eccellente, speriamo continuino sempre cosi

Using app

2 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2025

Excelente respuestas, aprende rapido

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

quick response from the team when we needed help, accurate reply to the customer, highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

I am absolutely thrilled with the VanChat AI Chatbot! After trying multiple chatbot solutions, I can confidently say that VanChat stands out as the best. From the moment I started using it, I was impressed by how intuitive the setup process was. The chatbot quickly learned about my products and began providing accurate, relevant answers to customer inquiries almost immediately. This has not only improved the customer experience but has also significantly boosted my sales. One of the highlights has been the exceptional support from the VanChat team. They are responsive, knowledgeable, and truly dedicated to ensuring that I get the most out of the app. Whenever I had questions or needed assistance, they were there to help. The multilingual capabilities are a game changer, allowing me to cater to a diverse customer base effortlessly. I’ve noticed a remarkable increase in customer satisfaction and engagement since implementing VanChat. Overall, I cannot recommend VanChat enough! If you're looking for a powerful, reliable chatbot that delivers accurate answers and fantastic support, look no further. It's been a transformative addition to my online store!

Using app

19 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 3, 2025

Desde el chat de atención de la misma app, tardaba en contestar minutos largos, no me dan prueba gratis sin asumir costo si no me gusta, no es cual es su plan para encantar clientes, pero no resulta pagar por algo que no se si va a funcionar bien para mi, y si este es el soporte que dan, no puede causar interés, la idea era buena, pero...

Using app

13 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 27, 2025

Great app for businesses it takes a lot of workload and works really great I recommend it

Using app

6 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 24, 2025

Using VanChat AI Chatbot & Live Chat has been a game-changer for us. The AI chatbot is quick, intuitive, and handles queries seamlessly, saving time for both customers and our team. The product is well integrated with shopify. it is more of plug and play. Bot is trained from day 0. Overall, it's been a great tool to improve our customer service and boost satisfaction. Highly recommend it!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great app, it can help to answer customer's question. Recommend it!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Absolutely love this app! Learning to use this powerful AI chatbot has been a game-changer for my store. It has not only enhanced the customer journey but has also made my website so much more user-friendly. The chatbot’s ability to handle queries and provide personalised support is truly impressive, and it’s made such a positive difference for my customers and my business. I can’t recommend this app enough—100% worth it!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Highly recommend Vanchat. i have extensive experience with Chatbots as well as setting up my own chatbots and automations with good prompt engineering. The team behind Vanchat is very quick to reply to queries and adjust the chatbot to my needs which is exactly what i needed. High;y recommended.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

This app is fantastic! Thank you so much Lucas for your amazing help! I wanted something custom added to the data and he was able to get this done for us. Thank you team!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Really works like a charm. We had a few issues with the multilingual set-up but that was professionally resolved by the developer. Tool is already generating sales and saving us a lot of time.

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 9, 2025

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars!

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 2, 2025

Just downloaded this app (2 weeks) and i am very happy with the results. Vanchat customerservice is very assistive in finetuning our customers experience. I definatelty recommend and will install on my other 4 stores once they have enough traffic. Well earned 5 stars!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others!

Using app

17 days

Total reviews

6

Average rating

4.3