All reviews

Rating Breakdown

  • 5
    97% (116 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 97% (116)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2026

So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.

Store

Viakix

Using app

--

Total reviews

7

Average rating

4.4

5 / 5 Share

March 20, 2026

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

Store

Shniff

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Ahorra mucho trabajo y ayuda con la venta

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Awesome so far! Excited to use it further.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Makkelijk installatie en enorm waardevol om te gebruiken. Ik gebruik deze voor bijenboertje.nl en het maakt mijn leven met meerdere shops een stuk eenvoudiger.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

VanChat has been a strong addition to our stores. The support team is fast, responsive, and genuinely helpful when it comes to resolving questions or adjusting settings. The platform itself is flexible and easy to configure. The customization options allow detailed control over behavior, triggers, and messaging flows without being overly complicated. AI training is straightforward, and updates can be implemented quickly. We also appreciate the flexible pricing structure, which allows scaling based on actual usage. Overall, a powerful and adaptable solution for e-commerce businesses looking to improve automation and customer engagement. Recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using Vanchat for pre-sales product suggestions is simple and efficient. The performance data and improvement tools are quite positive and helpful. We suggest continuously refining the data analysis page for better clarity and deeper insights

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

VanChat has made customer communication much easier for my store. The chat flow feels smooth, responses are quicker, and it helps handle multiple conversations without confusion. It’s been a dependable tool for improving support efficiency.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Adding VanChat has been a game-changer. Its smart, user-friendly system quickly understands customer inquiries and delivers accurate, useful answers with minimal effort. It’s like having a virtual assistant available around the clock, making customer support seamless. Perfect for any store wanting to enhance shopper engagement without extra hassle

Store

Zorvani

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

I’ve already used VanChat on my first store, so choosing it again for another store was an easy decision. It’s been genuinely helpful for handling customer conversations smoothly and responding faster. The experience has been reliable and effective, which is why I’m happy to give it a well deserved 5 stars.

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

We replaced our old chatbot with VanChat and noticed instant improvements. Faster replies, smarter answers, and better conversions. Setup was no-code, and support was very supportive.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Excellent!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Setup was effortless, and the chatbot worked right away. VanChat understands our product catalog and gives accurate answers. Their support team provided great guidance during onboarding.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent system increased our global standing

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We haven't installed yet, but have been working to train the chatbot, and so far, it's looking really promising! Our hope is that this can lift some of the burden off our our customer support call team and answer more questions for customers and potential customers.

Using app

2 months

Total reviews

7

Average rating

5.0