VanChat AI Chatbot & Live Chat
VanChat AI chatbot -The best AI chatbot plugin for Shopify
Rating
5.0
feedback
29
chart
#606
All reviews
Rating Breakdown
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Sept. 12, 2024
As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle. Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements. What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference. If you need real multilingual support for your store, VanChat is the way to go. P.S. Huge thanks to the VanChat team for their amazing support!
Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience. Thank you again!
Sept. 10, 2024
Best Chatbot I've Ever Used! After trying many AI chatbots, this one stands out as the absolute best. Its intelligence and accuracy are unmatched, providing consistently helpful and insightful responses. The natural language processing is impressive, making conversations feel remarkably human-like. What truly sets this chatbot apart is the excellent support team. They're quick to respond and always helpful, ensuring a smooth user experience. This chatbot isn't just meeting expectations – it's exceeding them. It's a promising product that's continuously improving. For anyone seeking a top-tier chatbot solution, look no further. Highly recommended!
We truly appreciate your feedback, and it’s wonderful to hear you’re enjoying VanChat's capabilities! The "human-like" quality you mentioned is the result of not only powerful AI but also our targeted improvements for smoother, context-specific conversations in the e-commerce landscape. From nuanced product details to consistent order tracking flows, we've worked to address the challenges unique to online shopping.Thanks for your support—more exciting updates are on the way!
Sept. 8, 2024
VanChat is an AI chatbot designed to increase your sales and enhance customer experience by providing 24/7 automated customer support.
We appreciate your kind words, TuneTune! It's great to know that our 24/7 automated support is making a positive impact on your store. Thanks for choosing VanChat – we're here to support you every step of the way.
Sept. 6, 2024
I have tested all the Shopify chat bots and VanChat has stood up to the challenge. From the moment I clicked activate on site it had an understanding of my products. Also, I am even a cannabis/hemp site and the bot helped guide actual product knowledge beyond what the products themselves said. It is extremely useful even for search since it does understand color and details of the products. Also, the chat support has been responsive and helpful. I recommend this tool to all users looking for a reliable chatbot that understands the products on the site, site content and policies that doesn't show any hallucinations. I've tested it with all different ways to mess it up and at worst it tells me to reach out to customer support, but doesn't try to give information when it doesn't have the answer or the customer asks irrelevant questions. Give it a try, you've got a free trial that is enough time period to truly test it out. My site is just about to go fully live and think the proactive sales component will be very helpful, but just the cost of this alone compared to a real support agent is a win. Especially since most support agents aren't as much of an expert as this bot in my industry.
Thank you so much for your kind words and detailed feedback! We're thrilled that VanChat has met your expectations and proven to be a valuable asset for your store. Your insights have been invaluable to us, and we're grateful for your trust and support. We're glad to have been in close communication over the past month and will continue to improve based on your suggestions. Wishing you a successful store launch, and we look forward to continuing this journey together!
Aug. 19, 2024
By automating my customer support and sales with this AI tool, I was able to resolve many more clients inquires in real-time. Customers are happier and the conversion rate is higher. It also actively recommending additional products to the customers! Love it!
It's wonderful to hear how VanChat has improved your customer support and sales! We're glad to see it actively recommending products and making your customers happier.
July 17, 2024
The AI function of this app has helped us solve many problems of customers. I highly recommend it to everyone.
We're so glad to hear that VanChat's AI has made a difference for your business! Your recommendation truly encourages us to keep improving.
July 16, 2024
VanChat has completely transformed the way shoppers interact with online stores. It accurately answers inquiries and recommends products at the right moments. VanChat has reduced abandonment rates and increased our revenue. If you're looking for an AI customer service chatbot, VanChat is the best choice!
Thank you so much, iTopMax! Knowing that VanChat is helping reduce abandonment rates and drive revenue for your store means the world to us. Thank you for your kind words and for trusting us with your business
July 9, 2024
It is very convenient and quick to use, there are automatic replies, active recommendation of products to customers, active greetings, and so on. The functionality is very useful! Give VanChat a thumbs up
It's great to hear that VanChat is helping your business! We’re glad features like automatic replies and product recommendations are working well for you. You might also want to explore our proactive sales feature—many users have seen up to a 12% boost in sales from it. We’re excited to see how it can benefit your store too!
April 1, 2024
Vanchat ha transformado por completo la forma en que interactúo con mis clientes en Shopify. Su plataforma intuitiva y funciones de automatización inteligente hacen que responder consultas y cerrar ventas sea rápido y sencillo. Con Vanchat, no solo mejoro la experiencia del cliente, sino que también impulso el crecimiento de mi negocio en línea. ¡Altamente recomendado!