VanChat AI Chatbot & Live Chat

Oct. 27, 2024

I was initially skeptical about another 'revolutionary' tool, but VanChat has made me a true believer. The AI's ability to learn and adapt to our specific store's needs has made it an irreplaceable asset. Plus, the support team's responsiveness and expertise have made every step of the process smoother.

Oct. 26, 2024

VanChat has exceeded my expectations by miles. It’s not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.

Oct. 24, 2024

Running a Shopify store is challenging, especially with customer queries flooding in at all hours. VanChat has taken on this challenge head-on, providing fast and accurate responses, which has led to a noticeable decrease in abandoned carts. Its capability to link to WhatsApp and send inquiries directly to our email has been invaluable for our customer service team

Oct. 21, 2024

I recently incorporated VanChat into my online boutique and the difference is palpable. Its AI-driven interactions have not only streamlined customer service but also revolutionized how we handle sales. The chatbot is adept at guiding customers through our product catalog, significantly uplifting our engagement rates and sales. The seamless integration with Shopify is a major plus

Oct. 19, 2024

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

Oct. 17, 2024

I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless. Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot. I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it. Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - not anymore! : )

Oct. 16, 2024

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

Oct. 16, 2024

J'ai compare tous les AI chatbots shopify, celui ci est le plus riche en terme de fonctionnalites. Il est le seul a cumuler ces fonctions, qui existent aussi ailleurs pour certaines, mais jamais toutes ensembles: - Behavioral actions (le robot peut apparaitre en fonction de la navigation des visiteurs et passer des messages dependant des actions des visiteurs. - base de connaissance qui peut etre etendue a n'importe quel secteur d'activite, ce qui rend le robot beaucoup plus "intelligent". - capacite d'etre entraine avec toutes sortes de fichiers, et aussi des URL! (le robot lit les pages web automatiquement). le robot semble un peu cher compare a certains autres, mais il vaut le coup, et apres discussions avec Vanchat nous avons trouve rapidement un terrain d 'entente! Sans pratiquement aucun training, le robot a absorbe presque instantanement la totalite de nos produits et de nos pages, et ses reponses ont tout de suite ete tres precises. Et il fait apparemment tres bien la difference entre les questions indiscretes (combien de ventes avez vous realisées le dernier mois?) et celles auxquelles il peut répondre. Il manque une interface administrateur pour interagir avec le robot directement via notre interface vendeur, pour lui donner des instructions generales, mais c'est en cours de developpement chez Vanchat. Idem pour la reconnaissance d'image, important dans notre secteur (sachant qu aucun robot shopify ne fournit cette fonction a ce jour) Et le management est super-responsive et tres a l'ecoute de nos besoins.

Oct. 15, 2024

After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service.

Oct. 14, 2024

As a newly established company, we face the challenge of quickly improving customer experience and attracting potential clients in the early stages of growth. We realized tha to stand out in a highly competitive market, optimizing customer support is crucial. That's why we decided to implement an AI chatbot, ensuring 24/7 availability to respond to our customer inquiries promptly and provide efficient support.

Oct. 13, 2024

Using the app on two separate sites, one with thousands of products and the other a small site, the app is perfect for both, the support is very high level, after trying 5-6 different tools, this is the only tool I felt I could trust.

Oct. 12, 2024

We recently integrated the VanChat bot into our website, and it has been a total game changer for our business. Its ability to make accurate, personalized recommendations is impressive and feels incredibly real and natural. We had experimented with other bots before, but they were still far from the performance of VanChat. When necessary, the handoff to our support team is smooth and seamless. VanChat has paid for itself and more—I highly recommend it to anyone looking to enhance their customer service and local sales rep experience!

Oct. 11, 2024

As a new company in the early stages of growth, it's crucial for us to carefully manage our budget while still delivering top-notch service. After exploring several options, we found the VanChat plan at $39.00 per month to be an ideal fit for our needs. It offers an affordable yet powerful solution, allowing us to incorporate advanced conversational AI without overextending our resources. Since implementing VanChat, we've been impressed with how quickly it adapted to our product offerings and how effectively it handles a variety of customer inquiries, significantly improving the overall customer experience on our platform.

Oct. 10, 2024

I recently added the VanChat chatbot to my Shopify store, and I am thrilled with the results. The AI's intelligence and responsiveness have greatly exceeded my expectations. It handles customer inquiries with ease, including more complex queries such as product comparisons, sizing, and order tracking. This has noticeably improved my customers' shopping experience and increased my sales. For any business looking to boost customer satisfaction and streamline operations, I highly recommend VanChat!

Oct. 7, 2024

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

Oct. 5, 2024

The best AI bot for your Shopify store. Easy to set up and packed with features. Money well spent; you won’t regret it!

Sept. 29, 2024

After a week of using VanChat, I’m blown away. It helped close 18 orders, resulting in an ROI of 15,687.1%—truly impressive! Plus, it collected leads from over 200 potential customers, significantly boosting our database. The proactive sales features actively engage and convert visitors, and we've noticed a clear reduction in our support workload and fewer incoming emails. The dashboard is intuitive, making it easy to track user interactions and monitor their journey to purchase. VanChat is a true game-changer—a smart AI chatbot that drives sales and captures leads effectively. Highly recommended!

Sept. 29, 2024

I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results. The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs. It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking. This has significantly enhanced the shopping experience for my customers and has increased my sales. I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!

Sept. 25, 2024

VanChat has revolutionized customer service for Gather·采归, a fashion brand celebrating Asian culture. Its 24/7 multilingual support ensures we never miss an inquiry. Tailored product recommendations have boosted our sales, and automatic updates keep product information current. The customizable chat widgets fit our brand perfectly. The support team resolves issues quickly. We highly recommend VanChatAIChatBot for enhancing customer satisfaction and increasing revenue.

Sept. 24, 2024

Really good app for ai support!