All reviews

Rating Breakdown

  • 5
    94% (101 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (102)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

Quick support and friendly conversations make shoppers feel valued. VanChat helps build relationships, not just close sales.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent system increased our global standing

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

We manage multiple brands under one roof, and Vanchat seamlessly adapts its responses to match each brand’s voice. It handles everything from stock inquiries to return policies without confusion. The customization options are robust, and the support team is responsive when we need help. A reliable, smart addition to our sales toolkit!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

This app is so useful! It can answer the customers automatically. And it can also promote the products to buyers. Such a good app. Also, the customer service is so good , they alwasys online when I need help.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very satisfied with this app and the customer service. I highly recommend everybody to try it !

Store

NKOSI.

Using app

3 days

Total reviews

17

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

VanChat is a game-changer. The accuracy is amazing.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Really cool service. The road map for future features looks great too. Recommend!

Store

WallsNeedLove

Using app

4 days

5 / 5 Share

Nov. 1, 2025

loving it and how it works!

Store

Mountain Up

Using app

12 months

5 / 5 Share

Oct. 24, 2025

Great for customer retention. Making sure each visitor to my shop feels welcomed and can find the answers to their questions! Love it already!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Very easy to use and very powerful as the AI is setup to train with ease.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Seems to be a great product so far. Very easy to set up with an excellent UI

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great chat feature for Shopify – thank you! I’d recommend it to everyone.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

VanChat AI has significantly improved our customer communication. The chatbot responds quickly, accurately, and with a natural conversational tone. I really appreciate how easily it can be customized to fit our needs, whether for customer support or product advice. The dashboard is intuitive, and the website integration was seamless. Another big plus is the perfect balance between automation and live chat — allowing us to handle inquiries efficiently while maintaining a personal touch. In short: a smart, reliable, and modern solution that truly adds value. Highly recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

This seems to be a game changer to assisting customers on our website, and helping them to find the best product to fit their needs. I'm new to it, but will update with more experience using VanChat.

Using app

4 minutes

Total reviews

3

Average rating

5.0