All reviews

Rating Breakdown

  • 5
    97% (121 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (122)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

Vanchat platform is quite user-friendly for pre-sales product recommendations. The data regarding assistance and improvements in the pre-sales functionality is also quite positive. We suggest continuous improvements to the data analysis page.

Using app

8 months

Total reviews

17

Average rating

4.8

5 / 5 Share

Dec. 31, 2025

Great App, saves a lot of time that we've wasted on support

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

VanChat has been a great tool for my online store. The integration with Shopify is fast and easy, and the chatbot helps answer customer questions automatically and clearly. It guides customers through products, saves a lot of time on customer support, and improves the overall shopping experience. The dashboard is simple to use, and the support team is responsive. Definitely recommended for improving conversions and customer engagement.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

We haven't installed yet, but have been working to train the chatbot, and so far, it's looking really promising! Our hope is that this can lift some of the burden off our our customer support call team and answer more questions for customers and potential customers.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very satisfied with this app and the customer service. I highly recommend everybody to try it !

Store

NKOSI.

Using app

3 days

Total reviews

20

Average rating

4.9

5 / 5 Share

Nov. 23, 2025

I really like how easy it is to integrate with Shopify and the AI responses are really natual

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I rarely feel this happy about an app! I have been a long-time Shopify user, and this little app was so easy to install. It started generating orders without any extra work from me. Since my shop has a large and highly customised product range, I usually get a lot of customer questions. As a one-woman business, this app has been a true win-win — it saves me time and helps my customers instantly. Easy to install, smooth to use and already making a difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

VanChat is a game-changer. The accuracy is amazing.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Really cool service. The road map for future features looks great too. Recommend!

Store

WallsNeedLove

Using app

4 days

5 / 5 Share

Nov. 1, 2025

loving it and how it works!

Store

Mountain Up

Using app

12 months

5 / 5 Share

Oct. 24, 2025

Very easy to use and very powerful as the AI is setup to train with ease.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Seems to be a great product so far. Very easy to set up with an excellent UI

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great chat feature for Shopify – thank you! I’d recommend it to everyone.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

VanChat AI has significantly improved our customer communication. The chatbot responds quickly, accurately, and with a natural conversational tone. I really appreciate how easily it can be customized to fit our needs, whether for customer support or product advice. The dashboard is intuitive, and the website integration was seamless. Another big plus is the perfect balance between automation and live chat — allowing us to handle inquiries efficiently while maintaining a personal touch. In short: a smart, reliable, and modern solution that truly adds value. Highly recommended!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

This seems to be a game changer to assisting customers on our website, and helping them to find the best product to fit their needs. I'm new to it, but will update with more experience using VanChat.

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great customer service app - really helps!

Store

Yuve

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

VanChat is the ultimate unmanned chat bot solution built specifically for Shopify. Unlike generic chat tools that rely on clunky integrations, VanChat is native to the Shopify ecosystem—meaning setup is effortless, performance is smooth, and everything just works out of the box. What really makes VanChat stand out is its ability to provide instant, intelligent responses around the clock without needing a live support team. The automation feels natural and on-point, delivering clear answers that guide customers through their shopping experience. Whether it’s reducing cart abandonment, handling FAQs, or improving conversions, VanChat works quietly in the background to keep your store running at its best. For any Shopify merchant looking to cut support overhead and create a seamless customer journey, VanChat is a must-have. It’s reliable, scalable, and designed to grow with your business—all while staying simple to manage inside Shopify. If your goal is to save time, lower costs, and deliver a frictionless shopping experience, VanChat is hands down the smartest chat solution for Shopify.

Using app

12 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 11, 2025

It's completely eliminated my need for a customer support line. My customers feel like they're talking to a real person, and I spend very little time on customer service anymore. It's an absolutely fantastic app

Store

Monegla

Using app

7 days

Total reviews

1

Average rating

5.0