VanChat AI Chatbot & Live Chat
AI Chatbot App for Sales & Store Support | VanChat
Rating
4.9
feedback
96
chart
#311
All reviews
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Sept. 20, 2025
VanChat is pretty impressive. We are really enthoustic about VanChat. Training the chat is very easy. If you have questions they respons quickly.
Aug. 6, 2025
I'm still in the process of training the app, but wow, so far so good! I really think this is going to be a game changer for my shop.
July 29, 2025
AI 真是帮了大忙，平时需要一个一个回复占用特别多的时间，现在 AI 能自动根据训练回复客户并且帮助成交，对于商家来说可以节省特别多人力成本和时间成本！推荐！
July 13, 2025
This app is a game changer! Super easy to set up and fully compatible with my theme. The AI chatbot handles most customer questions automatically, which saves me a ton of time every day. It also helped increase our conversion rate by providing smart product recommendations. Customer support is quick and helpful. Highly recommended for any Shopify store that wants to automate customer service and boost sales.
July 9, 2025
Game-Changing AI Chat + Phenomenal Support! This is hands down one of the best apps we've added to our Shopify store. The AI chat is incredibly smart – it understands customer questions, suggests the right products, and even handles complex queries with ease. It's like having a 24/7 sales and support rep that never sleeps. We've noticed a clear improvement in customer engagement and conversion rates since installing it. Visitors are more likely to stay on the site, ask questions, and complete purchases because the AI actually helps them in real time, not just with generic replies. On top of that, the support team is next level. Every time we reached out – whether for setup, customization, or just to understand a feature – we got instant, professional, and friendly help. They're not just responsive; they actually care about making sure everything works perfectly for your business. If you're serious about scaling your store and improving customer experience, this app is a no-brainer. Totally worth it.
June 25, 2025
We added VanChat to our store a few weeks ago and were impressed right away. Setup took minutes, and it immediately started answering customer questions with accurate, helpful replies. It feels more like a real assistant than a bot. It recommends products, helps with sizing, and even reminds shoppers about discounts without being pushy. We've seen more engagement and a noticeable lift in conversions. Support is also top-notch—quick responses and open to feedback. Definitely one of the better apps we've tried.
June 23, 2025
This app is fantastic and super easy to use. I'm able to add files to it to train it and the customer service is great!
June 9, 2025
I recently started using Vanchat, and I couldn't be happier with my experience! The interface is user-friendly and intuitive, making it easy to navigate and connect with friends and colleagues. The features are impressive—especially the real-time messaging and the ability to share files seamlessly. I love how customizable the chat rooms are, allowing for a personalized touch. The performance is top-notch; messages send and receive without any lag, which is crucial for effective communication.
June 6, 2025
Researched a lot of different AI Bots, sounds to us VanChat is one of the most promising and has the best value vs cost. Tested with a couple of features, sounds good so far.
June 3, 2025
The setup and onboarding experience was excellent and the features are fantastic and there's always more coming. I appreciate that Vanchat is always being improved and they're listening to their customers. A lot of chat bot apps make promises, but Vanchat is the first I've tried that delivers. That's not just a cliche, it's the experience with our successful shopify store and successful Vanchat implementation.
June 1, 2025
I’ve been using VanChat on my Shopify store, and I’m genuinely impressed with how intuitive and effective it is. The setup was quick and required no technical skills, which is perfect for store owners who want to focus on sales, not coding. The AI handles the majority of customer inquiries instantly — from order questions to product details — saving me hours each week. I especially love the personalized product recommendations and the fact that it can proactively engage visitors with helpful suggestions and even discounts. It truly feels like I have a 24/7 support agent on my site. My conversion rate has increased, and customers have even mentioned how responsive the chat was. One minor suggestion would be the option to better customize or disable certain default messages like promo pop-ups — but I’ve already seen the team responding to such feedback, which shows they care about improvement. Overall, I highly recommend VanChat to any Shopify store owner looking to elevate their customer experience with AI. — Pan, Rossetti Art
May 30, 2025
I rarely write reviews, but VanChat deserves special recognition. After extensively researching customer support chatbots for my Shopify store, I initially thought I'd have to settle for complicated integrations or API workarounds. Then I discovered VanChat—it was exactly what I needed. The decision became even clearer when their support team responded swiftly, thoroughly answering my questions and proactively suggesting features I hadn't even considered. Lucas from support was particularly helpful, ensuring seamless Shopify integration. Installing VanChat was effortless, and its intuitive setup practically automated itself. The chatbot significantly streamlined our customer support and boosted our sales efficiency, effortlessly handling product queries with detailed suggestions and engaging content. If you run a Shopify store and need a reliable chatbot solution, VanChat is undoubtedly the best choice. Highly recommended!
May 27, 2025
This is a great tool to add to any e-commerce website. Very easy to set up and easy to train with Q&A training feature along with the ability to upload unlimited files. Would highly recommend this AI chat bot. Customer service has been great.