VanChat AI Chatbot & Live Chat

May 25, 2025

Tested a lot of AI chatbots for our Shopify store and found this one to have every feature we need. Set up was simple and all technical questions were answered quickly. The ability to train the AI with multiple data sources is fantastic and exceeded our expecatations during testing.

May 23, 2025

Very interesting app. I recommand it.

May 21, 2025

I’m honestly surprised how good VanChat is. The setup was incredibly easy, the interface is super intuitive, and it just works. Within minutes I had an AI assistant live on my shop that actually makes sense for customers. No tech headaches, no fluff. What really stood out: I even had a personal call with the founder – rare these days and shows how much they care about building something great. Highly recommended if you're looking for an AI chatbot that’s actually helpful and easy to manage.

May 20, 2025

It automatically pulls information from our store to answer customer questions about products, orders, shipping, and more — accurately and instantly. It covers pre-sale, in-sale, and post-sale support, which has significantly reduced our customer service workload and improved conversion rates. The setup is simple, performance is smooth, and their support team is responsive and helpful. A wonderful APP for stores with a large catalog and complex info like us.

May 16, 2025

Excellent quality AI responses with great support by VanChat team

July 17, 2025

Set up seems to be easy. Works well and has been giving good advice.

April 28, 2025

April 24, 2025

Vanchat is really good. It can help us answer some basic questions from customers when we are not working. It can also guide customers to contact us in other ways to solve problems, which improves customer satisfaction and helps increase store sales! It also saves some customer service staff work. The AI's response is also very accurate and authentic. I recommend it!

April 9, 2025

VanChat has been a brilliant addition to our Al’s Gym store. It’s incredibly clever and intuitive — it picks up on customer questions quickly and provides helpful, relevant responses with very little setup. It really feels like having a helpful assistant on the shop floor 24/7. Highly recommended for any store looking to improve customer interaction effortlessly.

April 7, 2025

Very smart app, generating revenue for us, like a top sales person would, but there 24/7

April 3, 2025

Love the app, easy to navigate and best for increasing sales

April 2, 2025

great assistant to help customers. It saves the customer time researching each product as they just ask questions and quickly find the product they are looking for.

March 19, 2025

VanChat is a game changer! This app seamlessly integrates with our store, allowing us to manage customer messages efficiently in one place that leads to an increase in conversions. The real-time chat feature makes it easy to provide quick support, boosting customer satisfaction and conversions. What we love most: Easy Integration - Set up was quick, easy and hassle-free. Automation & AI - Smart replies save us lots of time. Mobile-Friendly - Manage chats on the go! Since using VanChat, we've seen a noticeable increase in customer engagement and conversions. Highly recommend this app for any Shopify store looking to enhance customer communication and conversions!

March 19, 2025

VanChat AI Chatbot is not a luxury; it's a "must have" business tool for my new Shopify home goods store. I have looked at and used similar models, and this model is on par with them; but it has added feature that it just seems more integrated wtih the Shopify software. It understands "the assignment" from marketing, customer service, and strategic vantage points. I am thankful to its developers and hope to grow much larger and straonger due to using VanChat.

Aug. 3, 2025

Looking for a Shopify AI chatbot that actually makes your customers happy vs frustrated? Look no further and give VanChat a try. It’s using the latest AI models to produce accurate human like responses in a tone you select. After you install the app Vanchat searches you whole website to gather your data: products, FAQ, polies etc. I was up and running in a few minutes. With advance learning it can answer question, suggest products, or offer discounts. Who says E-commerce isn’t great, sure beats walking around a brick-and-mortar store just trying to find someone who can help. As a Shopify store owner, I can spend less time on what VanChat does great, and more time on all of the other things to make my store great for my customers. Speaking of time, when I've have had questions VanChat has been quick to respond. Thanks VanChat.

March 15, 2025

This has been a game changer for our store. Instead of just receiving a notification to chat with a customer, this AI bot handles the whole conversation. It easily researches information from my store and other knowledge about how to respond. It is customizable and I'm sure I could be doing more with it. I would recommend giving it a try.

March 12, 2025

When I first thought about using an AI to talk to visitors on my site, I wasn't sure if it was a good idea. But I have to say, I was pleasantly surprised with how well it worked. Of course, you need to keep an eye on it and give it all the right information to use, but as long as you do your part, the bot will do a great job. All in all, I'm really happy with VanChat.

March 12, 2025

This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs. The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you. If you're on the fence, just get it! It’s worth every bit.

March 11, 2025

The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.

March 10, 2025

We have really enjoyed using VanChat with our website. As many brands are, we have a lean workforce and are always looking to automate as many tasks as possible. VanChat allows us to offer support to our customers for common questions that they have. It also looks at their needs and recommends products well. If a customer has a unique question, they are still able to reach a human (us), but 95% of the questions can be answered through the bot. And it just keeps getting smarter and more equipped to help people with their questions. I would definitely recommend to people with Shopify stores.