Veeqo Shipping
Veeqo | Multichannel Shipping Software
Rating
4.0
feedback
125
chart
#187
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
11%
-
Less than a year
46%
-
More than a year
40%
Reviews Summary
Veeqo has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the ease of shipping, the ability to combine multiple e-commerce platforms for shipping, cost savings on shipments, and helpful customer support. Users appreciate the convenience of having all shipping options and costs in one view, as well as the shipping credits provided. The app is praised for its user-friendly interface, affordability, and effectiveness in inventory and warehouse management. However, negative reviews point out issues such as synchronization problems with Shopify orders, lack of order edits synchronization, delays in resolving technical issues, and concerns about customer support responsiveness. Some users also mentioned bugs, difficulties in combining or splitting shipments, and misleading claims about Amazon protection and shipping label purchases. Overall, Veeqo seems to offer valuable features for shipping and inventory management but needs improvements in order synchronization and customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Love this app, its been a game changer for me. I can ship from all channels in one portal. Lets me batch print labels and see a pic of the item. Rates are competitive.
Oct. 10, 2024
I really want to give Veeqo a higher rating as the software is very promising. Unfortunately Veeqo does NOT synchronize order edits that occur in Shopify. You heard that right... Say a customer reaches out that they ordered the wrong color or size of something and you go in and edit the order before it's been fulfilled. Well those order edits do NOT synchronize to Veeqo and you'll end up fulfilling the incorrect items. After spending what seemed like months of back and forth with Veeqo customer support and even their product people, I was finally able to get a solid answer from the CEO of the company saying that Shopify order synchronization is on the roadmap for sometime in 2025. I honestly wanted Veeqo to work but am finally just fed up. You need to have 100% confidence that items shipped to your customers are correct. Anything less means angry customers and headaches for your fulfillment team. This software should be removed from Shopify until they can fix the bugs.
Sept. 16, 2024
Veeqo is terrible. I have not been able to get our Shopify account to work properly with Veeqo. My inventory and order information does not sync. I submitted a request for assistance on August 19th and now it's September 16th and they keep telling me that the engineering department is working on it but cannot commit to a timeframe. If you sell through Shopify, you will need to update everything manually until they get their act together.
We're terribly sorry to hear this has been your experience. I've reviewed your account, escalated to support and you will hear from us directly.
Aug. 26, 2024
We have been using Veeqo for many months. We use it for shipping only, not inventory management. It has been very useful in compiling orders from different e-commerce platforms in one place (for us that means Amazon, Etsy, Ebay, Shopify and Walmart). The shipping process is easy enough. We have seen improvements in some of the processes, so it seems they are regularly working on making things even better. It fits our needs very well. We are satisfied for what we need it for.
Aug. 25, 2024
Very convenient to combine both amazon and shopify storefronts. The savings per package is also a nice bonus. I do wish there was a clearer way to create bulk shipments.
Using app
3 months
Total reviews
1
Average rating
4.0
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