Veeqo Shipping

Nov. 18, 2025

This is some pro level gaslighting. FIVE YEARS AGO the CEO announced carrier branded packaging for USPS, Fedex and UPS, see here: https://changelog.veeqo.com/usa-carrier-packaging-2FMQi4 The carrier branded packaging does not exist for UPS in Veeqo as of current. It also did not exist when I first reported it about 6-8 months ago. BOTH chat support tickets claimed this would be a "FEATURE REQUEST", and NOT a bug. Wtf?!? I swear, they must pay these people extra to double down on the gaslighting while still not providing the features they claim they have.

Aug. 8, 2025

we really wanted it to work and wasted a bunch of time. Almost about to go back to shopify default shipping. Not worth the clunkiness.

March 24, 2025

Promising app but plagued with shopify integration problems. Veequo was pushing random stock numbers to my shopify store. In the settings I said to not import cost prices, but it imported cost prices. Veeqo imported deactivated fulfilment locations into the settings, veeqo was set up as one fulfilment location for about 25 of my skis and went into my catalog and edited each product and set each product as being fulfilled by its location. Support was pretty useless.

March 22, 2025

App didn't work well and then couldn't buy labels from them it just keep erroring out and Veeqo was no help.

March 5, 2025

I really want to like this app but it just does not work. I have a very simple set-up. Sell on Shopify and ship via Amazon FBA. Nothing complex. However, Veeqo is unable to pass back the tracking number from Amazon into Shopify and trigger the shipment notification to the customer which I am having to do manually for every order at the moment. This is like the most baseline functionality of the app and it's even more crazy that the integration does not work considering this is an Amazon owned company. Support have said it's a bug and have offered no timeline on when it will be corrected. Call me crazy, but this should be table stakes. The fact that the company is not prioritising fixing such a baseline feature should tell you all you really need to expect from this app. Luckily the app is free - so take this critique with a touch of temperance. Nevertheless I would advise to go for a paid app that actually works and can send a tracking number to your customers....

Jan. 8, 2025

Such useless support doesn’t exist in any other organization. Most likely inherited from Amazon. Tickets remain unresolved for 2-3-4 months. UPS claims can’t be filed because a master account is required, and Veeqo says, ‘File it yourself, we don’t know anything,’ while UPS says only a master account can file the claim. USPS labels are deleted, but they always stay on the USPS scan form and later appear as accepted packages. Consequently, no one will refund you for the label. In one of my favorite movies, there was a phrase: ‘an avalanche of sh*t.’ This perfectly describes this app.

Oct. 10, 2024

I really want to give Veeqo a higher rating as the software is very promising. Unfortunately Veeqo does NOT synchronize order edits that occur in Shopify. You heard that right... Say a customer reaches out that they ordered the wrong color or size of something and you go in and edit the order before it's been fulfilled. Well those order edits do NOT synchronize to Veeqo and you'll end up fulfilling the incorrect items. After spending what seemed like months of back and forth with Veeqo customer support and even their product people, I was finally able to get a solid answer from the CEO of the company saying that Shopify order synchronization is on the roadmap for sometime in 2025. I honestly wanted Veeqo to work but am finally just fed up. You need to have 100% confidence that items shipped to your customers are correct. Anything less means angry customers and headaches for your fulfillment team. This software should be removed from Shopify until they can fix the bugs.

Sept. 16, 2024

Veeqo is terrible. I have not been able to get our Shopify account to work properly with Veeqo. My inventory and order information does not sync. I submitted a request for assistance on August 19th and now it's September 16th and they keep telling me that the engineering department is working on it but cannot commit to a timeframe. If you sell through Shopify, you will need to update everything manually until they get their act together.

July 6, 2024

worst customer support. been trying to set this up for 4 weeks and just shit.

June 19, 2024

This platform is a bug filled mess. Feels like it's in pre-beta testing. Can't combine shipments, can't split shipments, support tickets go no where... Don't get suckered in with the promise of no monthly fees, the headaches this platform cause aren't worth it.

May 15, 2024

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! we have been waiting around 6 months now to get reimbursed as per Veeqo's promises....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways these guys just dont live up to their promises. dont get your hopes up, and DON'T GO VEEQO!!

Feb. 6, 2024

honestly, I can't imagine how it is possible to use this app. complicated and unhelpful, irrelevant orders, irrelevant products. not possible to handle all of that

Jan. 22, 2024

Buggy and unsupported. Sync in not working right. Some addresses show up and "unverified" and you can only buy DHL labels. Try calling them with a question. Call rings for 3 to 5 minutes and then you get a VM that picks up and asks to call them back.

July 7, 2023

It would be so perfect - if it worked. But it doesn't and they are clearly still figuring out their platform with little commitment or responsibility for their mistakes. They even try to help you, but they do not know how because they also do not know what they are doing. If your business is just starting and you do not have many orders or don't care about your inventory syncing properly, go for it. Otherwise, stay away from Veeqo.

Jan. 9, 2021

A dreadful experience from start to finish. I wanted this app to do something basic (I have four warehouse locations - I'd like to see which orders I can fulfil (are in stock) at a given location - Shopify of course does not provide this basic functionality). I signed up, day 1 I asked the question, my on-boarder didn't know. I then spent the entire day on day 2 trying to get an answer as to whether this was possible. I was passed from email support, to chat, to phone call, referred to the instruction manual repeatedly... still nothing, just a load of time wasting. On day 3, I realised I was never going to get an answer out of these people, so decided not to go with it, but then started getting calls from my warehouses - something called Veeqo had started randomly making changes to their stock levels! We have 3,000 SKUs over 4 locations. After deleting the app and wasting a load of time, we now have to do four complete stock counts to get our stock accurate again... I asked Veeqo if they could run a report that showed the stock adjustments their daft app had taken it upon itself to make for no reason - still waiting, so no help there, and we'll just have to spend weeks of man hours correcting the mess it has made. Wow - really wish I didn't come across this app.

Sept. 21, 2020

For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.