Advanced Shipping Rules
Merchandise your shipping rates with precision
Rating
4.7
feedback
467
chart
#596
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
15%
-
Less than a year
40%
-
More than a year
38%
Reviews Summary
The reviews for the Advanced Shipping Rules app are overwhelmingly positive, highlighting the exceptional customer service provided by Molly and the app's ability to handle complex shipping scenarios with ease. Users appreciate the flexibility and control the app offers in setting up shipping rules and rates tailored to their specific needs. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist users in resolving any issues they encounter. However, there are a few negative reviews mentioning slow support response times and limitations in integration with local transport companies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 14, 2024
Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!
Sept. 3, 2024
Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.
July 19, 2024
Well, what can I say? ASR was a real puzzle to us in starting to add shipping to our store but can't say enough about Molly from Support. She was patient and made everything quite easy to understand. Thank you for everything, much appreciated.
July 12, 2024
I had some complicated shipping rates- some items free, combined shipping, etc. the ability to use blended rates is ideal I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear. In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.
July 9, 2024
ASR is a comprehensive tool which provides users with a very high degree of control over their unique shipping arrangements. In our case, we had several zones within the same city and ASR helped us create individual pricing for each. Molly is an absolute champion and was polite, patient, and helpful the whole way through. We really liked the ability to use and test the tool on our live site without any visibility to the customer. Thank you!
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