Advanced Shipping Rules
Merchandise your shipping rates with precision
Rating
4.7
feedback
470
chart
#695
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
39%
-
More than a year
40%
Reviews Summary
The reviews for the Advanced Shipping Rules app are overwhelmingly positive, highlighting the exceptional customer service provided by Molly and the effectiveness of the app in managing complex shipping scenarios. Users appreciate the app's ability to offer control over shipping arrangements, set up blended rates, and handle unique shipping requirements. The support team, especially Molly, is praised for being responsive, knowledgeable, and patient in assisting users with setup and troubleshooting. However, there are a few negative reviews mentioning slow support response times and limitations in integration with local transport companies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 5, 2025
How do we get support on weekends. I really wish we had a support number to reach a human. I cannot get my contract rates linked again after UPS upgraded their system. Advanced shipping rules is using retail rates. Can we create a rule that calculates a discount off retail rate and something notifies me by email my rates are no longer linked. This is my busiest time of the year.
Oct. 14, 2024
Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!
Using app
Over 3 years
Total reviews
2
Average rating
4.0
Sept. 3, 2024
Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.
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