Advanced Shipping Rules for Shopify
Developer
View on App Store

Rating

4.8

feedback

301

Reviews

chart

#779

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    9%
  • Less than a month
    31%
  • Less than a year
    34%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the ease of use, excellent customer support, and the app's ability to solve complex shipping rules. Users consistently praise the support team, especially Molly, for their quick responses and helpful assistance in setting up and troubleshooting. The app is commended for its comprehensive shipping options, flexibility in creating custom shipping rules, and the ability to handle a wide range of shipping scenarios. However, there are a few negative reviews mentioning issues with billing and slow support response times.

Highlights

Positive customer support and assistance from Molly
Ease of use and comprehensive shipping options
Ability to solve complex shipping rules
Negative reviews mentioning billing issues
Negative reviews highlighting slow support response times

Rating Breakdown

  • 5
    93% (280 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (300)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2026

Easy to Use. Highly Recommended. Great Customer Support!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Technical support is excellent. Fast response with clear, concise instructions. Thank you Molly!

Store

Hobarts

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 13, 2026

Molly was amazing, solved my problem within 24 hours of request. They also provided me with more tools to help build my business.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 12, 2026

This app charged me twice on the same day without my consent. Instead of $9, It charged $20 with my Monthly shopify Subscription. If They will be committing this kind of Fraud, I and not going to use this app anymore. I am a very disgruntled and unsatisfied customer.

Using app

Almost 8 years

Total reviews

3

Average rating

4.0

Developer Reply

Hello, I'm just explaining here publicly what we've already communicated with the the merchant privately....We are so sorry for the confusion surrounding these charges. In order to use our app or any other carrier service app, a certain feature needs to be activated on your shop. This is the $20 charge that you received. This is a charge that came from Shopify, not our app. We've explained this, and also offered a refund ( and already processed it ) for all our app charges. We've been communicating regularly with the merchant and explaining everything, and doing whatever we can to help them. But, they still haven't decided to update their review. Sometimes there are frustrating things that seem illogical in the Shopify ecosystem, it's best if we can be patient with each other, and give people credit for communicating frequently and quickly and trying to help. I do believe that accusing us of fraud is a overreaction to being frustrated with receiving charges without a full understanding of the various pieces of the Shopify eco-system, which we are part of, and here to help you navigate.

5 / 5 Share

Jan. 22, 2026

The app is great and does exactly what we need it to do but I'm really leaving this review because their support is absolutely unmatched! We had a minor issue that caused us to reach out. Turns out, it wasn't even caused by their app but they still went above and beyond and found the issue for us! Can not recommend Advanced Shipping Rules any higher!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

All reviews

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