Rating

4.8

feedback

463

Reviews

chart

#242

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    17%
  • Less than a year
    40%
  • More than a year
    35%

Reviews Summary

The Advanced Shipping Rules app has received overwhelmingly positive reviews from users. Customers praise the app for its extensive features that allow for complex shipping configurations, including setting up rules for multiple product groups and different shipping scenarios. The support team, particularly highlighted by the users, is highly responsive and helpful in resolving any issues that may arise. Users appreciate the user-friendly interface, detailed settings, and the ability to have full control over shipping options for their customers. However, there are a few instances where users faced challenges with setting up the app or experienced delays in customer support responses, impacting their experience.

Highlights

Extensive features and complex shipping configurations
Responsive and helpful customer support
User-friendly interface and detailed settings
Challenges with app setup and customer support delays

Rating Breakdown

  • 5
    92% (425 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 18, 2024

We love Molly! This was our first time using ASR for our Summer sale and everything went so smoothly! We quickly found that this app was necessary, and provided a service that Shopify could not. We had several questions and Molly answered all of them, she went above and beyond and talking us through every step. Thank you Advanced Shipping Rules!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Great customer service. They called me and walked me through the setup process and fixed an issue I had generating UPS rates. 5 stars!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

We use the Advanced Shipping Rules app on multiple websites. It offers many features, and the support provided is second to none. It is highly recommended for store owners who want to configure a complex shipping matrix with multiple product groups and different rules.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2024

We had some very specific requirements that were needed for some of our international shipping scenarios. This app is great and with Molly's fantastic help, we were able to get this set up and sorted quite easily. The UI is very user friendly and the rules management is very thorough which allowed us to fine tune our pricing.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

Excellent app and even better support! We never really run in to any problems with the app but when we do have a question or something happens that causes an issue the support team are super responsive and get it sorted quick smart. Cannot recommend highly enough if you want to have full control on your shipping options available to your customers

Using app

Over 3 years

Total reviews

7

Average rating

5.0

All reviews

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