Advanced Shipping Rules
Finely tune your shipping rates
Rating
4.7
feedback
467
chart
#498
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
15%
-
Less than a year
40%
-
More than a year
38%
Reviews Summary
The reviews for the Advanced Shipping Rules app are overwhelmingly positive, highlighting the exceptional customer service provided by Molly and the effectiveness of the app in managing complex shipping scenarios. Users appreciate the level of control the app offers in setting up unique shipping arrangements, including blended rates, tiered pricing, and zone-specific pricing. The support team is praised for being responsive, knowledgeable, and going above and beyond to assist with any issues or questions. However, there are a few negative reviews mentioning slow support response times and limitations in integration with local transport companies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 14, 2024
Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!
Sept. 3, 2024
Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.
July 19, 2024
Well, what can I say? ASR was a real puzzle to us in starting to add shipping to our store but can't say enough about Molly from Support. She was patient and made everything quite easy to understand. Thank you for everything, much appreciated.
July 12, 2024
I had some complicated shipping rates- some items free, combined shipping, etc. the ability to use blended rates is ideal I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear. In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.
July 9, 2024
ASR is a comprehensive tool which provides users with a very high degree of control over their unique shipping arrangements. In our case, we had several zones within the same city and ASR helped us create individual pricing for each. Molly is an absolute champion and was polite, patient, and helpful the whole way through. We really liked the ability to use and test the tool on our live site without any visibility to the customer. Thank you!
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