All reviews

Rating Breakdown

  • 5
    93% (279 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 100% (299)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2019

My experience with this app has been great! The app works as advertised and has more functionality than previously thought. Support is quick, helpful and professional. Its my pleasure to leave a great review here.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

June 3, 2025

Advanced Shipping Rules has been a great addition for us. Brian & Molly have been very helpful and prompt in the few cases where we've had questions. We certainly recommend this app.

Using app

About 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 20, 2019

Just what our store needed! Very prompt and customer service as well! Keep it up! Totally recommended!

Using app

About 20 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

June 19, 2019

Advanced shipping rules has helped us with complicated International shipping issues. It has helped us to expand our International business. Brian Dillon has been super helpful whenever we have encountered anything we needed help with. Would definitely recommend this app.

Store

Poepke

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2019

The best customer service I've ever received for a Shopify app. The app itself is also a dream, no glitches with our theme, clean and understandable layout, and works perfectly for our online store. Recommended.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2019

Amazing app - helped solve important aspects of shipping customization. Brian was very patient, clear in instructions and help solve the issues for my case. Two big thumbs up - very happy with the experience!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2019

This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2019

Excellent customer service/support - when we needed support setting up the rules, Brian & team promptly reached out to us and patiently answered all our questions. Plus, the app is great and it works perfectly for what we need. The installation process was easy and intuitive.

Using app

About 3 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

April 10, 2019

This app has solved our very complex set of needs for our delivery & planting options in the cart! Brian and his team made the necessary updates and worked with me to get it just right. It's a game-changer for our business.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2019

I needed a solution to charging shipping per vendor and this app performed beautifully. Great support too helped me through. Very easy to use

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2019

The app is awesome, fully loaded with so many options that virtually you can do exactly what you want with your shipping fees. Most importantly, the support is stellar, and one of the fastest I have experienced so far with the many apps I have used in the Shopify ecosystem.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2019

Great app - solves our shipping config issues. We're using it on 2 sites and it works perfectly. Great support as well - definitely worth the investment.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2019

Just started using the app. So far, it seems to work perfectly for what we needed. The support team is extremely helpful as well!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app. UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well. Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner. The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.

Using app

Over 1 year

Total reviews

10

Average rating

3.4

5 / 5 Share

Feb. 19, 2019

After struggling for a whole day to find an app that did exactly what I needed - I installed this. After getting most of the way through it, I contacted support and he walked me through the last steps on the same day I sent for help! Love the support. Thanks Heaps

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

This is a great app! It saved us a lot of shipping money. It let us separate packages for shipping. I would recommend this site for anyone selling mixed products on the internet. Great prices for First Class Mail and Priority mail too. I can't say enough about how well this site works - and at a low cost!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Everything was effortless and the customer service unmatched. Highly recommend for complex shipping rule configurations.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Excellent app for automatically determining if an address is residential or commercial, and offering the appropriate rates with no customer input. Savings from this feature alone will pay for the app. We reported a minor bug that prevented a shipping option from displaying, and the developer responded quickly with a fix. An apparent limitation is that shipping methods cannot be reordered and the default method cannot be changed, but it turns out this is a limitation of the Shopify checkout page, not the Advanced Shipping Rules app. This one's a wise purchase for sure.

Using app

16 days

Total reviews

5

Average rating

4.0