Advanced Shipping Rules
All reviews
I installed the App and was playing around late Saturday evening and realized I had a small issue, so I shot off an email to the support address hoping I could get things sorted out by Monday. Literally within minutes Brian (the creator of the App) had responded to my problem with a solution and I was able to get everything sorted out that same evening. I must add that the solution to my problem was not simple. It would have been easy for Brian to say that what I was trying to do was not supported or not included in my price tier but he was able to help me out in lightening speed at no additional cost - Thanks Brian. Advanced Shipping Rules is the most powerful shipping customization App that I have found in Shopify. It delivers everything I need and more is a simple efficient way. Love It.
Brian, the creator of the app, was extremely helpful and insightful! We had been losing a ton of money on shipping for about a year, while using 7 different box variations and using both USPS and FedEx as shipping providers. Shopify wasn't much help, especially with their ridiculous mentality that customers only ship with one standard box type, however Brian on the other hand, helped reconfigure shipping completely and all within a 2 hour conversation. Brian worked with our schedule and made sure we had all the tools we needed to effectively manage shipping in a way we thought was impossible. The truth is Advanced Shipping Options is just that....Advanced, and all you need is one call to get you on track with shipping efficiently.
Fantastic experience with Advanced Shipping Rules. They came to my help immediately regarding my problems/questions (literally 2 minutes!). Love the app, love the people behind it, great Shopify App overall.
We looked at many shipping apps and Advanced Shipping Rules was the only one that does everything we need. It's amazing the flexibility this app provides. Brian was also always available to help with questions and setup. Being able to call him is a HUGE help although he also replies to emails in a timely manor. Thanks so much Brian!
I've been using this app for months and it's been essential to keeping our complicated shipping running smoothly. It's intuitive and easy to use and until today I've never needed support. When I emailed support today...they got back to me in a few minutes with the right answer! It's a great app with great service. I highly recommend it!
I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com
Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana
Great App. Great new interface, makes setting rates so easy. Special thanks as well to Brian who is always on-hand for support. Cheers
I had a phenomenal experience with the app and customer service and I was compelled to leave a review. I have a very complicated shop which merges Printful fulfillment with manual fulfillment as well as some items only available as part of a pre-order. Brian at customer service walked me through each step to set it up correctly, and now I've passed the very last obstacle to launch my store. Thanks Brian and team!
Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!
Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services. Brian answered promptly and got all things sorted out quickly. It can be mind boggling to setup many complex products and trust that Shipping will be correct. Looking forward to new features coming! Thanks!
Simple, easy, and does exactly what it says. It helps me to constrict a few products to US only. It also allows me a few ways to adjust shipping pricing as well. Great app.
For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!
We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify. The app got us through the Christmas gift shipping frenzy without a hiccup. 8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.
So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!
Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!
We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.
We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily. UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!
In my store I have items i fulfill myself along with items fulfilled by two different fulfillment providers. There were multiple shipping rates for multiple items and I had no way to effectively manage it until installing this app. I can easily create a fulfillment provider shipping rule for every rate needed and now can collect the exact amount needed. I too was hit by the recent brief outage, and while it cost me some sales the support and service I received from the app developer immediately following the outage won me over. With all things tech there are bound to be some glitches, but this developer went above and beyond to make it right. Highly recommend
One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed
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