All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (298)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2017

I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Great App. Great new interface, makes setting rates so easy. Special thanks as well to Brian who is always on-hand for support. Cheers

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

I had a phenomenal experience with the app and customer service and I was compelled to leave a review. I have a very complicated shop which merges Printful fulfillment with manual fulfillment as well as some items only available as part of a pre-order. Brian at customer service walked me through each step to set it up correctly, and now I've passed the very last obstacle to launch my store. Thanks Brian and team!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services. Brian answered promptly and got all things sorted out quickly. It can be mind boggling to setup many complex products and trust that Shipping will be correct. Looking forward to new features coming! Thanks!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2017

Simple, easy, and does exactly what it says. It helps me to constrict a few products to US only. It also allows me a few ways to adjust shipping pricing as well. Great app.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2017

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2017

We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify. The app got us through the Christmas gift shipping frenzy without a hiccup. 8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2017

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2017

Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.

Store

Sitstay

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2018

We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily. UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2017

In my store I have items i fulfill myself along with items fulfilled by two different fulfillment providers. There were multiple shipping rates for multiple items and I had no way to effectively manage it until installing this app. I can easily create a fulfillment provider shipping rule for every rate needed and now can collect the exact amount needed. I too was hit by the recent brief outage, and while it cost me some sales the support and service I received from the app developer immediately following the outage won me over. With all things tech there are bound to be some glitches, but this developer went above and beyond to make it right. Highly recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

Excellent app! Easy to install and configure! When I did my initial setup, I had some issues and called for support! I got immediate help and solved my problem within a matter of minutes! Tech support it top notch! I have products that are being shipped from five different vendors. That alone can be difficult, but Advanced Shipping Rules made it easy! One vendor in particular is a nightmare to ship from. Advanced Shipping Rules to the rescue. http://www.polishshirtstore.com

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2016

Great app! Much easier to use than other shipping apps. We used it to create a rule where products get free shipping if their weight is set to 0. The app offers many other possibilities!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2016

Excellent app that filled an unmet need for us: the ability to calculate shipping as a percentage of order total price. The app developer is highly responsive to feature requests, and implemented our request to allow for a cap (max shipping price) above a certain order amount. In a business where managing shipping costs is crucial (furniture), these features have been indispensable in driving new conversions!

Using app

About 1 month

Total reviews

2

Average rating

5.0