All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

April 13, 2018

Although we don't need to use the app at this moment, I must say that Brian with ASR was awesome! He took the time out of his schedule to contact me over the phone and help me decide the best shipping route for my business. I was blown back with his willingness to help me. Thanks again Brian, and I'll talk to you soon!

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 9, 2018

Been running ASR the last few weeks after struggling a bit with configuration, due to the limitations of Shopify. Had a nice and quick support that helped me with the last steps. Documentation is complete, it's a great app that let you set shipping rules that even the expensive advanced plan of Shopify doesn't offer. (!!!) 5 stars!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2018

We have a complex matrix involving compliance, sizing, and integrations. The Advanced Shipping Rules team has helped us accomplish our goals and needs. Within the limiting fulfillment scope that Shopify + has natively, ASR supercharged our store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

I installed ASR so that I could offer products that I manually fulfill while also offering Printful products using live shipping rates. I was able to install, integrate, and set up this app in a few hours with just the user guides to help me. Everything worked smoothly until I tried to purchase the Lite Plan; apparently I had activated a feature that was only available with the Standard Plan but wasn't aware of what that feature was. I emailed Brian first thing this morning and got a response back within the hour. Brian took care of my issue and I'm back in business!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2018

Great customer support! I had a question about including customs duty calculation and the option was easy to apply. My store is running smoothly with this app.

Store

Mbtek

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

April 2, 2018

Great assistance when setting it up and I think the app will fit my shipping needs. Unfortunately, Shopify's own shipping solution isn't well suited if you're using customized packages for different variants of your products. ASR could solve that problem!

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

April 1, 2018

Love it, easy to use! Allows you to add per item shipping. See it in action: www.madsportsstuff.com

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 29, 2018

So far a great app. We will give an update.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2018

This app is excellent and the developers were really helpful in setting up our shipping rules. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

Awesome App. Helped me to get the shipping structure I needed. Brian was very helpful and guided me through the entire process. I would recommend this app to anyone looking for specific shipping parameters.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2018

Amazing customer service! Brian got on email super fast and helped me set up my website. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2018

This is a great app. It was able to easily create our somewhat complicated shipping program where we have some products shipping free if over a certain amount and other products subject to a percentage of order value for shipping. And then we also have combinations of those products. So the app handled that with ease. Finally, we have different shipping providers and we ship from Canada to all points in North America. The service help was fantastic and Brian worked with me on the phone for forty minutes and gave me white glove service. Very pleased and all is working well and my customers have a variety of shipping options. Thanks guys.

Store

Decksgo

Using app

12 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 8, 2018

Only app on the market to allow free items and weight-based items in the same shopping cart. Also seemingly the only app not stuck on flat rate shipping rules. Customer Service was more than helpful. Bambri knows the deal.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2018

Really great app, works without complications and does exactly what it says. If you are unsure, there is a test mode and the support is also very fast and friendly. I recommend this app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2018

Excellent app which allowed us to set up shipping to multiple postcode zones within the UK. Support from the developer was brilliant and we would recommend this app to others needed alternative or additional shipping methods!

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 16, 2018

I've been looking for this app since we opened our online store. We've got multiple types of products that are only available in certain areas. There was no other solution available to us to make our store work. It's been a lifesaver!

Store

Foddies

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

This app is a lifesaver! My Shopify store has 4 different vendors, each with their own complex shipping set ups which are hard to manage even on their own terms. Advanced Shipping Rules basically talks to each one and then makes them speak a single language on my Shopify site. I don't even have to really be fluent in the shipping details of each vendor, as long as this app is involved. It's a very complex app which tackles so many different scenarios so at first I was intimidated to see how it could work for me. I finally did begin to do the install and set up and am so relieved to see that it's logical and orderly in the way I apply it to each vendor I use. It's terrific that I can make a threshold dollar amount for the whole cart that triggers a free shipping option. I also like that I can choose shipping fees based on a variety of options, like how many items a customer buys vs the dollar amounts. When I got stuck, I went ahead and dialed the support number and was shocked when someone answered the phone! Brian was quick to understand where I was being held up and solved my problem quickly. Very nice guy. He humbly took my feedback, too, that there were some typos and grammar issues in some of the documentation (I was an English major) and that seems like a positive sign of someone I will be able to call again when I'm stuck. This app does what I desperately needed a shipping app to do.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2018

Great app. Simple, but have a lot of useful features.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2018

Amazing customer service! we set up the app wrong and emailed the customer service at 10pm on Saturday night. They immediately jumped online, had a look at the store, saw the problem and called us to walk us through it, so we would know for the future. Would recommend this app 100%

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2018

Awesome app!! Easy to use and understand. A must have for doing items that offer fixed shipping and calculated shipping mix. Speedy reply, and they went above and beyond to solve my issues.

Using app

16 days

Total reviews

1

Average rating

5.0